Troubleshooting Table - SATO /s8408 Operator's Manual

TROUBLESHOOTING TABLE

TROUBLESHOOTING TABLE
IMAGE VOIDS
Dirty print head.
Damaged print head.
Damaged electronics.
Damaged or worn roller.
Poor label quality.
Ribbon stock and media are mismatched.
RIBBON WRINKLING
Poor head alignment.
Excessive temperature setting
Poor ribbon tension.
Worn roller.
Foreign material on print head and/or rollers.
Foreign material on labels.
Damaged print head.
LIGHT PRINT IMAGES
Low print head energy/darkness.
Low print head pressure.
Foreign material on print head.
Improper head alignment.
Excessive print speed.
UNEVEN PRINT DARKNESS
Unbalanced print head.
Worn rollers.
Dirty print head.
MEANDERING MEDIA
Incorrectly loaded media.
Improperly adjusted media guides.
Unbalanced print head.
Worn rollers.
NO LABEL MOVEMENT
Loose or broken timing belt.
Incorrect label sensor selected.
No voltage output.
Drive motor not operating.
LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL
Power supply issues.
Incorrectly positioned display potentiometer.
S8400 Series Operator Manual
Unit 5: Troubleshooting
Clean print head.
Replace print head.
Replace circuit board.
Replace rollers.
Use higher quality media.
Consult with media supplier.
Adjust head balance and alignment.
Adjust temperature.
Adjust tension as required.
Replace as necessary.
Clean as required.
Use higher quality media.
Replace print head as required.
Adjust darkness level.
Adjust head pressure and/or balance.
Clean print head and rollers.
Align print head as required.
Reduce print speed setting.
Adjust head balance.
Replace rollers as required.
Clean print head.
Ensure correct loading.
Adjust as required.
Adjust as required.
Replace as required.
Replace or adjust as required.
Check printer configuration for proper sensor selection.
Replace fuse. Test power supply and replace as required.
Ensure wiring harness connection. Replace as necessary.
Ensure cable properly connected. Check/replace power supply.
Adjust as required.
5-7 PN: 9001160 (C)