Dynamic Domain Name Service (Ddns); Resolving Connection Issues; Determine The Number Of Routers On The Network - Q-See QC SERIES Setup Manual

1.6 DYNAMIC DOMAIN NAME SERVICE (DDNS)

This is an optional step which allows you to take advantage of Dynamic Domain Name
Service, or DDNS. Not to be confused with DNS above, DDNS allows you to enter a
conventional web address when remotely logging into your NVR from outside of your network.
It also allows you to avoid having to repeat Sections 1.3 and 1.5 when/if your ISP reassigns
IP addresses. Q-See offers DDNS service for free at www.MyQ-See.com and your NVR is
configured to accept account information from that site.
STEP 1. Open a browser window and go
to www.MyQ-See.com
STEP 2. Register with the website and
follow the instructions for creating
a domain name. The website will
display your pubic IP address and
your domain name which will look like
this: http://example.myq-See.com
STEP 3. In your NVR, open the Network
window.
STEP 4. In the Advance Settings area at
the bottom of the window, scroll until
you find DDNS and double-click on it
to open the DDNS window.
STEP 5. Check the Enable box and
select MyQ-See.com in the DDNS
server pull-down menu.
STEP 6. Enter your account information
– including the user name and
password that you used when
creating your domain name .
STEP 7. Click the Save button to
preserve your settings.
STEP 8. When you return to the
Network window, ensure that the
DDNS box is checkmarked before
clicking on Save as well before
closing.
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NEW USER REGISTRATION
EMAIL ADDRESS
PASSWORD
PASSWORD
CONFIRM
FIRST NAME
LAST NAME
SECURITY
My first phone number
QUESTION..
ANSWER
CONFRIM
New Captcha
YOU'RE HUMAN
Enter the text you see above
Submit Submit Reset Reset
PICTURE 1-20
NETWORK
0 . 0 . 0 . 0
IP Address DHCP
Subnet Mask 0 . 0 . 0 . 0
Gateway 0 . 0 . 0 . 0
37777 80
TCP Port HTTP Port
UDP Port 37778 Max Connection 20
0 . 0 . 0 . 0
Preferred DNS
0 . 0 . 0 . 0
Alternate DNS
Transfer Mode Latency
LAN Download
ADVANCED SETTING 4
DDNS No Available DDNS Setup
UPNP Port Forwarding
EMAIL MailServer: 25
FTP Record FTP : 0.0.0.0
Default Save Cancel
PICTURE 1-21
DDNS
5
DDNS Type Q-SEE DDNS Enable
Server IP myq-see.com
Port 85
Domain Name
6
User Name
Password
Update Period
300
sec.
Default Save Cancel
PICTURE 1-22

1.7 RESOLVING CONNECTION ISSUES

There are several hardware-related situations which can prevent the NVR's port from being
properly forwarded. The presence of multiple routers or the routers not featuring UPnP or
DMZ are the two most common issues.

DETERMINE THE NUMBER OF ROUTERS ON THE NETWORK

If there is more than one router between the NVR and the Internet it will block communication
to and from your system. To find out the number of routers on your network, you will need to
download a FREE router detection program.
STEP 1. Go to http://www.pcwintech.
com/shanes-toolbox
STEP 2. Click on Detect Multiple
Routers to begin the download.
STEP 3. Unzip the application to install it.
STEP 4. Click on the detect_routers
application to run it.
PICTURE 1-23
PICTURE 1-24
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