Assistance Or Service - Whirlpool Duet GEW9250PW Use & Care Manual

Lint on load
• Is the lint screen clogged?
Clean lint screen. Check for air movement.
• Is load properly sorted?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
• Is the load too big or too heavy?
Dry smaller loads so lint can be carried to the lint screen.
• Was the load overdried?
Use correct dryer settings for load type. See "Cycles."
Overdrying can cause lint-attracting static electricity.
• Was paper or tissue left in pockets?
• Is pilling being mistaken for lint?
Pilling (surface fuzz) is caused by normal wear and
laundering.
Stains on load or color change
Was dryer fabric softener properly used?
Add dryer fabric softener sheets at the beginning of the cycle
when the load is cold. Do not add fabric softener sheets to a
warm load.
• Were items soiled when placed in the dryer?
Items should be clean before being dried.
• Were items properly sorted?
Sort light colors from dark colors. Sort colorfast items from
noncolorfast items.
Items shrinking
• Was the dryer overloaded?
Dry smaller loads that can tumble freely.
• Did the load overdry?
Check the manufacturer's care label. Match dryer setting to
load type. See "Cycles."
Loads are wrinkled
• Was load removed from dryer at the end of the cycle?
• Was dryer overloaded?
Dry smaller loads that can tumble freely.
• Did load overdry?
Check the manufacturer's care label. Match dryer setting to
load type. See "Cycles."
Odors
• Have you recently been painting, staining or varnishing in
the area where your dryer is located?
If so, ventilate the area. When the odors or fumes are gone
from the area, rewash and dry the clothing.
• Is the dryer being used for the first time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
Garment damage
• Check the following:
Were zippers, snaps, and hooks left open?
Were strings and sashes tied to prevent tangling?
Were care label instructions followed?
Were items damaged before drying?
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP® factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build every new WHIRLPOOL ®appliance. To locate FSP®
replacement parts in your area, call our Customer Interaction
Center telephone number or your nearest designated service
center.
For assistance and service
Call the Whirlpool Customer Interaction Center toll free:
1-800-253-1301.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances
• Installation information
• Use and maintenance procedures
• Accessory and repair parts sales
• Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
• Referrals to local dealers, repair parts distributors, and
service companies
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service, anywhere in
the United States.
To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Corporation
Customer Interaction Center
553 Benson Road
Benton Harbor, M149022-2692
Please include a daytime phone number in your correspondence.
Accessories U.S.A.
To order accessories, call the Whirlpool Customer Interaction
Center toll free at 1-800-442-9991 and follow the menu prompts.
Or visit our website at www.whirlpool.com
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