Service Information; Warranty - Viking VGCC5364QSS Use & Care Manual

Service Information Warranty
If service is required, call your dealer or authorized service agency
The name of the authorized service agency can be obtained from the
dealer or distributor in your area
Have the following information readily available
o Model number
Serial number
, Date purchased
o Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to
obtain the name of an authorized service agency, or if you continue
to have service problems, contact Viking Range Corporation at
1-888-VIKING1 (845-4641), or write to:
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Record the information indicated below. You will need it
if service is ever reauired. The model and seria number
for your range can be found by opening door and
looking under the control panel.
Model no. Serial no.
Date of purchase _
Date installed __
Dealer's name
Address
PROFESSIONAL SERIES
FREESTANDING GAS/GAS SELF-CLEAN RANGES WARRANTY
ONE YEAR FULL WARRANTY
Freestanding gas ranges and all of their component parts, except as detailed below _ are warranted to be free
from defective materials or workmansh E in normal nousenola use for a oerloa of twelve (12 months from the
date of onglnal retail purchase, Viking Range CorDorauon. warrantor, agrees to eDalr or replace at its ou_lon
any part which fails or is found to be defective during tne warranty period.
*Glass (including iignt DUIDS/, ualntea ana aecoratlve i_ems are warrantea to be free from defective materials
3r worKmansn D for a period of ninety (90) days from the date of original re[a ourchase. ANY DEFECTS MUST
BE REPORTED TC THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAI
PURCHASE.
Viking Range Cc -oora_lon uses tne most uD-to-aate processes ana nest materials ova ladle IO oroauce all color finishes.
loweve_ s ignt color variation may De noticed because of Lhe _nherent differences ir Dalntea DarEs ana porcelain DarEs
as well as differences in Kl_cnen ugn[ing, proauct locations, and other factors.
FIVE YEAR UMITED WARRANTY
An surface burner, gnaale burner, c -m burner or oven c arner which fails due to defective materials o
/orKmansr D A "-ormal nousenola use aurlng tne secona tnrough fiftl- year from the aa_e of original reta
ot rcnase wul De repaired or replaced, free of charge for the part itself with the owner paying aH Diner costs
_c_ualng odor.
TEN YEAR LIMITED WARRANTY
Any porcelain oven or c Drcelaln inner oDor 9anel wnlcn rusts tnroc ]n aue to aeTectlve materials or
/orKmansr o in normal nouseno_a use aunng the secona inrougn the tentn year from the date of orig qa
ret_ purcnase w De reDalrea or ,euJaced. free of cnarge for the Dart itself, with the owner paying au Diner
costs including anon
NINETY
(90) DAY RESIDENTIAL PLUS WARRANTY
This warranty applies io applications where use ofthe orcauc[ extenas De', ona normal reslaentl_ use. Examples are
Du_ no_ umlted to. bed and breakfasts, fire stations orlvate ClUDS. cnurcnes etc. This warranty excluaes all COrT qercla
_catlons SUCh as restaurants food service locations anc lnstltUtlOn_ food service locations.
This warranty extenas to tne or ]lna purchaser of the Droauct warranted nereunaer and to eacn trar sferee
}w er ofthe proauctaunngtheterm ofthewarrantj.
This warranty snail apply to proaucts purcnasea ana iocatea in tne united States and Canada. Products must
De purcnasea in tne country wnere serwce is requested. Warranty labor snail De Derrormea Dy
Viking Range Corporation service agency or reoresentative. Warranty snail not oDDly Io aamage resulunc from
abuse, acclaent, naIur_ alsaster loss of electrica Dower io ine E "oduct for any reason, alterat an. OUtdoor use
Droner _nstallat_on. in Droner operation, or repair or service of the c "oauct Dy anyone Diner tnan an
authorized Viking Range Corporation service agency or reoresentative, This warranty oDes not apply TO
:ommerclal usage. Warrantor is not resoonsible for consequential or _nc_denta aamage whether arising ou_ OT
breach of warranty, breach of contract 3r otherwise. Some _unsalctlons DO NOT allow the exauslon or
mitation of incidental of consequemlal aamages, so zne above imitation or exclusion may nOT appw TO yOU,
Owner shall De responsible for Drc ger _nstallatlon providing normal care aria maintenance orovlalng proof of
Durcnase upon reauest, and making zne aDDuance reasonaD b accessible for service, fthe _roduct or one of its
:omDonent E arts contains a defect or malfunction aunng _ne warranty Denoa after a reasonable qumber of
attempts D) the warrantor to reineD, the defects or malfunctions, tne owner _s ent_t_ea [o ember a reTuna or
replacement ofthe c "oduct or its component Dart or gaffs, Warrantor's liability o_ any claim of any kind wltn
resoect to tne gooas or sepwces coverea nereunaen snail in no case exceea Ine price of the gc gas or service
_r Dart thereof which gives rise to tne c_a _,
WARRANTY SERVICE
unaer _ne _erms ofthis warrant_, service mus_ De aerformed by a factory autnonzea liking Range Corporation
sepv_ce agent or reoresentatwe, Service w De orovlaea aunng normal bus_ness nours aria odor aerformed at
ovemme or _ "em_um rates snail not De coverea Dy this warranty. To obtain warranty service contact tne aealer
from whom the proauct was purcnasea an authorized Viking Range Corporation service agent, or Viking
Range Corporation. Provide model and serial number and date of original ourchase. For the name of your
neares_ auT _orlzed Viking Range Coroora_lon service agency, :all the dealer from wnom _ne oroauct was
ourchased or Viking Range Corporatic q. IMPORTANT: Retain Drool of original purchase zo estaDusn warranty
oerloa,
If service requires installation of pars, use only authorized parts to insure
protection under the warranty
Keep this manual for future reference.
The return of the Owner Registration Card _ not a condition of warranty coverage. _ou snoula noweve
return the Owner Reo,s_ratlon Card so that Viking Range Cc ooratlon can contact you snc _a anv auesuon o]
saTety arise wnlcn coula affect yo_.
Any _m_ ed warranties of mercr _ntaDlllty and fitness aDDIICaDle IO the above aescrlDea surTace burner grlaale
burner, grill burner, oven DurneE oorcelaln oven. or porcelain inner ODOr oanel are bruited in duration to the
penoa of coverage of the applicable express written hmlted warrant as set forth above. Some Jrisdictions DO
NOT allow limitations on how ang an implied warranty lasts, so the above limitation mav not apply to you.
This warranty gives you sr*ecific legal rights, ana you may also nave o_ner r ]nts wnlcn may var) frorr
junsalct_on io jurlsalctlor
Specifications subject to change without notice,
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