Troubleshooting - Electrolux EQE6307SA User Manual

Troubleshooting

If you think something may be wrong with your refrigerator,
you can carry out some easy checks before calling for
service. You may locate the problem, sparing yourself from
inconvenience and saving time and money.
caution
The glass shelves weigh approximately 3kg each. Hold
firmly when removing from the cabinet or when carrying.
problem solution
When your appliance • Check that the power cord is plugged
is not operating into the power outlet properly and that the
outlet is switched 'ON'.
• Try running another appliance from the power
outlet. If no power is coming from the outlet
you may have blown a fuse or tripped a circuit
of your household power supply.
• Try adjusting the temperature control to a
slightly "colder" position.
• It is normal for the freezer fan NOT to
operate during the automatic defrost cycle,
or for a short time after the refrigerator is
switched on.
When there is Modern refrigerators/freezers with
refrigerator noise increased storage capacity use high speed
compressors. These can provide a seemingly
high level of sound which is quite normal.
Normal operational sounds include:
• Occasional gurgling, similar to water boiling.
• Air flow noise (air circulates because of a
small fan).
• A popping noise heard during automatic
defrost.
• A clicking noise heard just before
the compressor starts (this is merely
the automatic switching action of
the temperature control, turning the
compressor on or off).
Other strange sounds may mean that
you need to check and take action. For
example, noises may mean that:
• The cabinet is not level.
• The floor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on top of
or behind or beside the refrigerator.
• The back of the refrigerator cabinet is
touching the wall.
Remember it is quite normal for noise to
seem louder just after the refrigerator starts
operating.
If there are odours • The interior may need cleaning.
inside the refrigerator
• Some foods produce odours.
• Some containers and wrapping can cause
odours.
• Ask yourself if the odour started about the
same time you started storing something
unusual.
electrolux four-door refrigerator troubleshooting 7
When the motor Your new refrigerator provides you with large
seems to run more capacities in both the refrigerator section and
than expected the separate freezer. It is normal for the motor
to operate frequently. However, to keep
operation to a minimum, check the following:
• Are doors kept open too long or too often?
• Are controls set too cold? See "Controlling
temperature".
• Have large amounts of warm food just
recently been stored? Summer, festive
seasons and holidays usually mean a lot
more work for your refrigerator.
• If the day is hot or the room is very warm,
the refrigerator will need to run more than
normal.
• The refrigerator will run more that normal
just after you install it or when it has been
turned off for a long time.
If the temperature in • Check that the refrigerator has enough
the refrigerator is too clearance at the sides, back and top.
warm Refer to the installation Instructions at the
front of this booklet.
• Refer to "Controlling temperature".
• You may have kept the door open too
long or too frequently.
• Food containers or packaging may be
holding a door open.
If the temperature in • Refer to "Controlling temperature".
the refrigerator is too
• Increase the temperature to avoid high
cold
energy consumption.
If heavy frosting Make sure you fully close the freezer and fridge
occurs in the freezer doors. If the doors are left partly open a heavy
frost will coat the inside of the freezer. If a frost
develops, remove it. Take care to properly
close the doors and the frost will not reoccur.
If water droplets form This is normal as the panel is cooled from
on the aluminium the rear, therefore indirectly cooling the
panel refrigerator compartment. It is normal for
water droplets to form on this panel under
humid weather conditions.
If you still require service
If you have a problem, and the problem persists after you
have made the checks mentioned above, contact your
nearest Electrolux approved Service Centre or the dealer
you bought the refrigerator from. Be ready to quote the
model number, which is stated on the label inside the
refrigerator compartment.
If a refrigerator lamp blows
The lamp should only be replaced by a service centre
approved by Electrolux.
Switching off your refrigerator
If the refrigerator needs to be switched off for an extended
period, the following steps should be taken to reduce the
symptoms of mould:
1 Remove all food.
2 Remove the power plug from the power point.
3 Clean and dry the interior thoroughly.
4 Ensure that all the doors are wedged open slightly for air
circulation.