Assistance Or Service - Whirlpool WFG110AVQ0 Use & Care Manual

Baking results not what expected Slow baking or roasting
• Was the oven preheated?
Wait for oven to preheat before placing food in oven.
• Are the racks positioned properly?
See "Positioning Racks and Bakeware" section.
• Is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
• Is the batter evenly distributed in the pan?
Check that batter is level in the pan.
• Is the appliance level?
Level the appliance. See the Installation Instructions.
• Are baked items too brown on the bottom?
Decrease oven temperature 10 ° F to 30°F (5°C to 15°C).
• Are crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
• Was the oven preheated?
Wait for oven to preheat before placing food in oven.
• Is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
• Is the proper length of time being used?
Increase baking or roasting time.
• Is the proper temperature set?
Increase temperature 25°F (15°C).
• Has the oven door been opened while cooking?
Peeking into the oven while cooking releases oven heat and
can result in longer cooking times.
Broiler burner fails to light
Is the ignition system broken?
Contact a designated service technician to replace it.
Has a household fuse blown, or has a circuit breaker
been tripped?
Replace the fuse or reset the circuit breaker. If problem
continues, call an electrician.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP ® replacement parts. FSP®replacement parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL ® appliance.
To locate FSP® replacement parts in your area, call us or your
nearest Whirlpool designated service center.
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances.
• Installation information.
• Use and maintenance procedures.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors and service
companies. Whirlpool designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
• Accessory and repair parts sales.
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