Troubleshooting; General - Yamaha YSP-3300 Owner's Manual

TROUBLESHOOTING

Troubleshooting
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the
instruction below does not help, set this unit to the standby mode, disconnect the AC power supply cable, and contact the nearest
authorized Yamaha dealer or service center.

General

Problem
This unit does not
operate properly.
This unit fails to turn on
when key is pressed,
or enters the standby
mode soon after the
power has been turned
on.
This unit suddenly
enters the standby
mode.
No sound.
The sound of effect
channel for cable
broadcasting may
become noise.
No sound or too small
sound from a specific
channel.
68
En
Cause
The internal microcomputer has been
frozen by an external electric shock (such
as lightning or excessive static electricity)
or by a power supply with low voltage.
If both the TX and RX indicators are
blinking, a problem has occurred with this
unit's wireless function.
The AC power supply cable is not firmly
connected to the AC wall outlet.
The internal microcomputer has been
frozen by an external electric shock (such
as lightning or excessive static electricity)
or by a power supply with low voltage.
The internal temperature becomes too high
and the overheat protection circuitry has
been activated.
The Eco function has been activated.
Some time has passed since the wireless
connection was terminated with "iPod
INTERLOCK" set to "ON" while
YIT-W12TX is in use.
Incorrect input or output cable connections.
No appropriate input source has been
selected.
The volume is turned down.
The sound is muted.
There is input signal cannot be played back
by this unit.
"HDMI AUDIO OUT" is set to "TV".
"HDMI CONTROL" is set to "OFF".
Sound from an HDMI control-enabled TV
is set for output from the TV's built-in
speakers.
The source has a surround effect.
The output level of the channel is muted.
The beam setting is inappropriate.
You play back the source in stereo
playback mode.
Some audio output methods do not output
sound beams for certain channels.
Remedy
Disconnect the AC power supply cable from the
outlet and plug it again in after 30 seconds.
Unplug the center unit and subwoofer power cables
and contact your nearest authorized Yamaha dealer
or service center.
Connect the AC power supply cable firmly to the
AC wall outlet.
Disconnect the AC power supply cable from the
outlet and plug it again in after 30 seconds.
Wait for about 1 hour for this unit to cool down, turn it
back on after confirming an adequate amount of
ventilation space and not to cover this unit with a cloth.
Turn on the power and play back the source again.
Resume wireless connection or detect audio of iPod
and turn on the unit.
Connect the cable properly.
Select an appropriate input source with the input
selector keys.
Turn up the volume.
Press the MUTE or VOLUME (+/-) key to resume
audio output and adjust the volume level.
Play a source whose signals can be reproduced by
this unit. Change the system settings of the source
component.
Set to "AMP".
When connecting ARC (Audio Return Channel)
supported TV and this unit using an HDMI cable
only, set "HDMI CONTROL" to "ON".
To use this unit with "HDMI CONTROL" set to
"OFF", use an optical cable to connect the TV's
audio output jack to this unit's INPUT DIGITAL
TV (optical) jack.
Use the TV's HDMI settings to set audio output to
any option other than the TV's built-in speakers.
Do not put surround effect by this unit.
Raise the output level of the channel.
Adjust the beam setting.
Switch to surround playback mode.
Switch the sound beam output method.
See
page
–
–
18
–
11
41
–
18, 19
32
32
32
76
63
63
19
–
–
33, 62
36
34
36