Samsung BD-UP5000 User Manual page 64

If the HDMI o utput is set to a resolution • Pressthe _J button(infrontpanel)for morethan 5 secondswithno disc
your TVcannotSupport(forexample, inside, A llsettings w ill revert t othefactory settings,
108Op), youmaynot seea picture on
Forgotpassword
If youexperience otherproblems.
Thepicture isnoisyor distorted
NoHDMI o utput.
Abnormal H DMI o utputscreen.
• Press t he _,_J button (infrontpanel) for more than5 seconds w ithnodisc
inside, A llsettings including t hepassword willrevert t othefactory
settings, Don't u sethis unless absolutely necessary,
• Go to thecontents andfindthesection oftheinstruction b ookthat
contains t heexplanations regarding thecurrent p roblem, andfollow the
procedure o nceagain,
• Iftheproblem stillcannot b esolved, p lease contact y ournearest Samsung
authorized service center,
• Make surethatthediscisnotdirtyorscratched,
• Clean thedisc,
• Check t heconnection between theTVandtheHDMI jackof theDuo HD
player,
• Check if yourTVsupports 4 80p/720p/1080i/1080p HDMI i nput
resolution,
• If random noise appears onthescreen, i t means thatTVdoesnotsupport
HDCP (High-bandwidth Digital C ontent Protection),
_'_ Whenthe factorydefaultsettingsare restored, a ll the userdatastoredin the persistent s torage will be deleted.