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Other
Information
Troubleshooting
Before requesting
service, check the adjustments,
operations,
etc.
Symptom
Possible Problem
Solutions
Pictureis disturbed.
• Is a connected component s etdirectly in front
• Leavesomespacebetween thedisplayand
Soundis noisy,
or at the sideof themonitor?
connected components.
Remotecontrolunit operates erroneously.
Theremotecontroldoesnotwork.
• Remotecontrolbatteriesmaybe dead.
• Replace bothbatteries with newones.
• Remotemay bein wrongmode.
• Presscomponent buttonfor desired component.
Monitor'spowerdoesnotturn on whenthe
• Is the monitor'spowercordpluggedintoa
• Plugthe monitor'spowercord intoa power
remotecontrol'spowerbutton is pressed,
poweroutlet?
outlet.
Monitordoesnot operate whentheremote
control'sbuttonsare pressed.
Nosoundor pictureis produced.
Picture appears but no sound is produced.
Tintis pooror colors areweak.
Nothingappearson screen.
• Are all the monitor'sindicators off?
; • Is the remotecontrol pointedat themonitor,
or is therean obstaclebetween the remote
controlandthe monitor?
• Pressthepowerbuttonon the monitorto turn
on the power.
• Pointthe remotecontrolat the monitor's
remotecontrol sensorwhenpressingbuttons,
or remove the obstacle.
• Is direct sunlight or strong artificial light
• Eliminate the light by closing curtains, pointing
shining on the monitor's remote control
the light in a different direction, etc.
sensor?
• Remote control batteries may be dead.
• Is the monitor'spowercordpluggedintoa
poweroutlet?
• Is the sourcevideoconnected andon?
• Is thevolumeset at theminimum?
• Is the mutemodeset?
• Arethe speakers properlyconnected?
• Arethe tint andcolors properlyadjusted?
• ts the computer's power turned on?
• Is a video source connected?
,_Is the power manager function in the
STANDBYor OFFmode?
• Is the picture position adjusted correctly?
• Replace bothbatterieswith newones.
• Plugthe monitor'spowercord intoa power
outlet.
I
• Makesuresourcevideo(VCR, D VD,DTC)is
connected andturnedon.
• increase thevolume.
• Press the remotecontrol'smutebutton.
• Connect t he speakers propedy.
• Adjustthetint and color(underPICTURE).
• Returnto factoryreset.
• Turnon thecomputer'spower.
• Connect v ideosourceto the monitor.
• Operate the computer(movethemouse,etc.).
Part of picture is cut off or picture is
• Adjust the picture from the SCREENmenu.
not centered.
Image is too large or too small.
• Is the screensize adjustedcorrectly?
Picture is unstable.
• Is the computer set at the correct resolution?
I " Is the HD receiverset to the correct mode?
• Pressthe WIDE/AUTOWIDE button on the
remote control and adjust properly.
• Set to the proper resolution.
• Set HD receiver to the correct mode (page 29).
Chapter
7
49
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