TROUBLESHOOTING
Troubles sometimes
are caused by simple "faults"
that you can correct without
the help of a service technician.
If you
experience
any difficulty
with your "IV, check a few basic remedies before calling your service technician.
TV will not turn on
•
Check to make sure it is plugged in.
•
Check the wall receptacle (or extension cord) to make sure it is "live" by plugging in something
else.
•
Maybe batteries in remote control
are "dead."
•
Maybe remote control
is not aimed at remote sensor.
•
The front panel controls
may be locked (disabled). Use the remote control to unlock the front panel controls
by
selecting
the Front Pane/Block in the Parental Controls menu and choosing
View.
Controls
don't work
•
If using remote control,
make sure remote is in TV mode by first pressing "iV button.
•
The front panel controls may be locked (disabled). Use the remote control to unlock the front panel controls by
selecting the Front Pane/Block in the Parental Controls menu and choosing
View.
•
Try unplugging
set for two minutes and then plug it back in and turn it on again.
Problems with remote
•
Maybe something
is between the remote and the remote sensor.
•
Maybe the remote is not aimed directly at the component
(TV or VCR) you are trying to control.
•
Maybe remote is not in TV Mode.
Press the TV button so remote will control TV.
•
Maybe batteries in remote are weak, dead or installed incorrectly. Try replacing
batteries. (Note, if you remove the
batteries, you may have to reprogram the remote to control
other components.)
•
Remove batteries and hold number 1 for at least 60 seconds to drain the microprocessor inside the remote. Release
number 1, replace the batteries, and (if necessary) reprogram the remote.
Guide comes on when I turn on TV
•
The GUIDE Plus+ Gold System automatically
comes up when you use the "iV button on the remote to turn on the TV.
You can turn off this feature by selecting
GUIDE P/us+ Auto Display from the GUIDE P/us+ Menu, and setting
it to Off.
Turns off while playing
•
Scheduled Off function may have been activated.
•
Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on
again.
If this happens frequently, the voltage in your house may be abnormally high or low.
•
Unplug. Wait five minutes. Plug in again.
TV turns on unexpectedly
•
Scheduled On or Watch from the GUIDE Plus+ Gold System may have been activated.
Blank screen
•
Maybe the component
connected
to the input jacks is not turned on.
•
Try another channel.
No sound,
picture okay
•
Maybe sound is muted. Try pressing volume up button to restore sound.
•
Maybe speakers are turned off. Check the Audio Output and Speakers control
panel in the Audio menu.
•
If using an S-VHS component
and you've used an S-VIDEO cable to connect it to the TV, remember to also connect the
component's
L and R AUDIO OUT jacks to the TV's L and R INPUT jacks.
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