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ASSISTANCEOR SERVICE
Before calling for assistance or service, please check
"Troubleshooting."
It may save you the cost of a service call. If
you still need help, follow the instructions
below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If the problem
is not due to one of the items listed in the
"Troubleshooting"
section...
Call the dealer from whom your appliance was purchased, or call
Jenn-Air at 1-800-JennAir
(1-800-536-6247}
to locate an
authorized service company. When calling, please know the
purchase date and the complete model and serial number of your
appliance. Be sure to retain proof of purchase to verify warranty
status.
If the dealer or service company cannot resolve your problem,
write to:
Jenn-Air Brand Home Appliances
Customer experience
Center
553 Benson Road
Benton Harbor, MI 49022-2692
Web address: www.jennair.com
Or call: 1-800-JennAir
(1-800-536-6247)
U.S. customers using -n-Y for deaf, hearing impaired or speech
impaired, call: 1-800-688-2080.
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description
of the problem you are having.
5. Proof of purchase (sales receipt).
User's guides, service manuals and parts information are
available from Jenn-Air Brand Home Appliances,
Customer
eXperience Center.
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If the problem
is not due to one of the items listed in the
"Troubleshooting"
section...
Call the dealer from whom your appliance was purchased,
or call
Jenn-Air at 1-800-807-6777
to locate an authorized service
company. When calling, please know the purchase date and the
complete model and serial number of your appliance.
Be sure to
retain proof of purchase to verify warranty status.
If the dealer or service company cannot resolve your problem,
write to:
Jenn-Air Brand Home Appliances
Customer eXperience Centre
1901 Minnesota Court
Mississauga, ON L5N 3A7
Web address: www.jennair.ca
Or call: 1-800-807-6777.
NOTE: When writing or calling about a service problem, please
include the following information:
1. Your name, address and daytime telephone number.
2. Appliance model number and serial number.
3. Name and address of your dealer or servicer.
4. A clear description
of the problem you are having.
5. Proof of purchase (sales receipt).
User's guides, service manuals and parts information are
available from Jenn-Air Brand Home Appliances,
Customer
eXperience Centre.
JENN-AIR COOKING APPLIANCE WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions
attached to or
furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter "Jenn-Air") will pay for factory
specified parts and repair labor to correct defects in materials or workmanship.
Service must be provided by a Jenn-Air designated
service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used
in the country in which it was purchased.
Outside the 50 United States and Canada, this limited warranty does not apply. Proof of
original purchase date is required to obtain service under this limited warranty.
SECOND THROUGH
FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT
PARTS
In the second through fifth years from the date of purchase, when this appliance is operated and maintained according to instructions
attached to or furnished with the product, Jenn-Air will pay for factory specified
parts for the following components
(if applicable to the
product) if defective in materials or workmanship:
•
Electric element
•
Electronic controls
•
Touch Pad and microprocessor
•
Glass ceramic cooktop: if due to thermal breakage
•
Magnetron tube
•
Sealed gas burners
10
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