Before You Call For Service - GE JGS968 Owner's Manual

Before youcall forservice°,,
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes
Burners have yellow or The combustion quality of
yellow-tippedflames
burner flames needs to be
determhled visuaJly.
What To De
• Use the ill ustrafions beh)w to detemfine if vour burner
flames are nomml. If burner flames look like A, call fin"
service. No_mal 1)urner flames shotfld look like
B or C,
depending on the t},l)e of gas you use. With I,P gas, some
yelh)w tipping on outer cones is noi_nal.
A-Yellow flames B-Yellow tips C-Soft blue flames
Call for service on outer cones Normal for natural
Normalfor LPgas gas
Control knobs Knob isn't pushed down. • To turn from the OFF l)ositiou, lmsh the knob in and
will not turn
then ttu'u.
Burners do Plug on range is not • Make sure electrical l)lug, ix l)lugged,, into a live, l)roperly
not light
completely inserted in the grotmded outlet.
electrical outlet.
Gas supply not comlected
• See the
lustnllatiou/ustrttcfious that (mue with your
or turned on. l'ilU re
A fuse ill your home may be • Replace the fl/se or reset the circuit breakel:
blown or the circuit breaker
tripped.
Burner parts not replaced • See the
Careand cleaningof the range
section.
correctly.
Control tockoutfeature •/f LOC 0Nappears
in the display, the oven control ix
is activated
locked. Turn this featt/re otI to use the oven. See the
Control Lockout section.
Tickingsoundofspark
Control knob is still • Turu the knob ()lit of the
LITE
l)osifiou to the desired
igniterpersistsafter in the LITEposition, setfiu
burnerlights
• Turn the burner oft and relight./f ticking ix still
l)reseut, call fi)r service.
Burner flames very
hnproper air to gas ratio. •/f range ix connected to LP gas, check all steps
large or yellow in the Installation Instructions that came with
VOI/I" l'_lIl re
Oven light does
Light bulb is loose or defective.
• Tighten
or replace the lmlb.
not work
Switch operating • Call fin" service.
light is broken,
Ovenwill not work Plug
on range is not completely • Make sure electrical l_lug, ix l)lugged,, into a live, l)roperly
hlserted ill the electricaJ outlet, grotmded otttlet.
A fuse ill your home may be • Replace the fuse or reset the circuit breaker:
blown or the circuit
breaker tripped.
3_ Oven controls improperly set. • See the
Using the oven
section.