Troubleshooting Tips - GE JGB800 Owner's Manual & Installation Instructions

Before gou call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first end you mug not need to call for service
Possible Causes What To Do
Top burners do not light Plug on range is not completelg • Hake sure electrical plug is plugged into o live, properly
or do not burn evenlg, inserted in the electrical outlet, grounded outlet
(The front right burner is Burner slits on the side of the • Remove the burners end clean them Check the
designed to have slightly burner mag be clogged, electrode area for burned-on food of grease See
smallerflames between the Care and cleaning of the range section
the 6 and 9 o'clock
positions° This isnormalJ Improper burner assemblg. • Hake sure the burner parts ore installed correctly
See the Care and cleaning of the range section
Burner flames verg Improper air' to gas ratio. • If range is connected to LP gas, contact the person
large or' gellow who installed gour range or made the conversion
Surface burners light The oven gas shut-off valve • To check the oven gas shut-off valve, remove the
but oven does not mug have accidentallg been drawer (see the Care and cleaning of the range
moved during cleaning or section} For lower oven drawer models remove the
moving, rear access panel bg unscrewing the thumbscrews
in the upper left and right corners Look for the gas
shut-off lever at the back of the range
t
PULL TOOPEN
Sealed burner models
Thumbscrews
Lower even drawer models
Control signals after You forgot to enter a bake * Touch the Bake pod and desired temperature
entering cooking time temperature or cleaning time. or the ,Self Clean pad and desired cleon time.
or start time
Food does not bake or Oven controls improperlg set° ° See the Using the upper oven section
roast properlg in the
upper' oven Rack position is incorrect. ° See the Using the upper oven section
Incorrect cookware or cookware • Seethe Using the upper oven section
of improper size being used_
Oven thermostat needs • See the Adjust the upperoven thermostat-Do it
adjustment, gourselft section
Clock not set correctlg. ° See the Using the clock and timer section
Aluminum foil used improperlg o See the Care and cleaning of the range section
in the oven.
Oven bottom not securelg ° See the Installation of the range section
seated in position,,
Burners do not light Gas/Control Lockout feature • Allow the range to cool down and touch and hold the
is activated. Gas/Control Lockout pad Ion some models) for 3 seconds
until the displag shows LOC OFF
Plug on range is not ° Hake sure electrical plug is plugged into o five, properkj
completelg inserted in the grounded outlet
electrical outlet
52
Gas supplg not connected
or' turned on.
• Seethe Installation Instructionsthat come with gour
range