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Error Conditions
Error Condition
Error message displayed on the control
panel by the amber Message LED.
General power outage.
Fence message is displayed on the
remote control PC.
READY LED does not go on, or there is
no power supplied.
38
Recommended Action
Determine the type of error (see the SIM codes in this
chapter). If possible, remove the cause of the error. For
errors that cannot be resolved, contact your HP service
representative.
After power has been restored to the disk array, verify
that AC power is stable, and all phases have been
restored. Use the process outlined in "Recovering from
a Power Outage to the Disk Array" (page 33) to recover
from the power outage.
Determine if there is a failed storage path. If not, call
the HP support center to report the erroneous fence
message.
If there is a failed storage path, toggle the RESTART
switch and retry the operation. If the fence message is
displayed again, call the support center for assistance.
If the operation completes successfully (no failed path),
the error has been fixed.
Call the HP support center for assistance. WARNING:
Do not open the disk array control cabinet or touch any
controls inside the control cabinet.
FRQWLQXHG
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