Troubleshooting; Error Conditions - HP XP1024 System Configuration Manual

3 Troubleshooting

This section includes resolutions for various error conditions you may encounter.
If you are unable to resolve an error condition, ask your HP support representative for
assistance. See

Error conditions

Depending on your system configuration, you may be able to view error messages
(R-SIMS) as follows:
• In Remote Web Console (Status tab)
• In Command View Advanced Edition ("Alerts" window).
• In Command View (Event History or Event Notification windows).
Error Condition
The logical devices are not recognized by
the host.
HP StorageWorks Disk Array XP operating system configuration guide Novell Netware
Calling the HP support center
Recommended Action
Verify that the READY indicator lights on the
disk array are ON.
Verify that fiber cables are correctly installed
and firmly connected.
Verify that the target IDs are properly
configured. The LUNs for each TID must
start at 0 and continue sequentially without
skipping any numbers.
Verify that the TIDs/WWNs on each bus
are unique. Do not install two devices with
the same ID on the same bus.
Recheck the buses for new devices.
Verify that LUSE devices are not intermixed
with normal LUNs on the same port.
Verify that the maximum number of LUSE
devices per port has not been exceeded.
Verify that the disk array host mode is set
correctly.
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