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Canon PIXMA iP5200 Service Manual

Service manual
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PIXMA iP5200
PIXMA iP5200R
SERVICE
MANUAL
Canon
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

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Summary of Contents for Canon PIXMA iP5200

  • Page 1: Service Manual

    PIXMA iP5200R SERVICE MANUAL Canon Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
  • Page 2 Copyright All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another language without the written permission of Canon Inc., except in the case of internal business use.  ...
  • Page 3 This manual consists of the following three parts to provide information necessary to service the PIXMA iP5200: Part 1: Maintenance Information on maintenance and troubleshooting of the PIXMA iP5200 Part 2: Technical Reference New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA...

  • Page 4: Table Of Contents

    2. CLEANING MODE AND AMOUNT OF INK PURGED 3. PRINT MODE 4. FAQ (Problems Specific to the iP5200 and Corrective Actions)   Part 3: APPENDIX 1. BLOCK DIAGRAM 2. CONNECTOR LOCATION AND PIN LAYOUT 2-1. Logic Board Ass'y 2-2. Carriage Board (Print Head Connector) PIXMA iP5200 Specifications...

  • Page 5: Part 1: Maintenance

    Part 1 MAINTENANCE...

  • Page 6: Adjustment, Periodic Maintenance, Periodic Replacement Parts, And Replacement Consumables By Service Engineer

    1. MAINTENANCE 1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment Approx. Adjustment Timing Purpose Tool time Destination At logic board replacement To set the destination. 1 min. None. settings Perform in the (EEPROM service mode.

  • Page 7: Customer Maintenance

        1-2. Customer Maintenance Approx. Adjustment Timing Purpose Tool time Print head At print head replacement. To ensure accurate dot - Printer buttons 3 min. alignment placement. - Computer (automatic settings via the printer driver) Print head When print quality is not To improve nozzle - Printer buttons 1 min.
  • Page 8 Windows XP driver, using Photoshop 7.0. Photo chart: When printing the Canon standard pattern on 4" x 6" Photo Paper Plus Glossy in borderless printing, with the default settings in the Windows XP driver, using Windows XP Photo Printing Wizard.

  • Page 9: Special Tools

    immediately after it is unsealed, until the ink is out. Ink yield may vary depending on texts and photos printed, application software, print mode, and type of paper used. 1-4. Special Tools Name Tool No. Application Remarks Grease FLOIL QY9-0057-000 To be applied to the sliding In common with portions of the carriage shaft and the S500 and...

  • Page 10: List Of Error Display / Indication

    2. LIST OF ERROR DISPLAY / INDICATION Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to the printer. 2-1. Operator Call Errors (by Alarm LED Blinking in Orange) Alarm Error [Error code] Solution Remarks blinking...
  • Page 11 [1401]   Print head temperature sensor error [1403]   Faulty EEPROM data of the print head [1405] Close the inner cover, and press the 6 times Inner cover open. [1841] Resume/Cancel button. Inner cover open during Close the inner cover, and press the Resume/Cancel button to clear the printing on paper.

  • Page 12: Service Call Errors

    button to eject the paper being used at paper at error error occurrence. Printing will resume occurrence is from on the front side of the next page. skipped (not printed). 11 times Failed in automatic print head Press the Resume/Cancel button. The error is alignment.
  • Page 13 LED) 2 times Carriage error [5100] - Carriage unit (QM2-2251) - Timing slit strip film (QC1-6526) - Logic board ass'y (QM2-2733) - Carriage motor (QK1-1500) 3 times Line feed error [6000] - Timing sensor unit (QM2-2683) - Timing slit disk film (QC1-6229) - Feed roller ass'y (QL2-0950) - Platen unit (QM2-2248) - Logic board ass'y (QM2-2733)

  • Page 14: Warnings

    [6500] Continuous ROM error - Logic board ass'y (QM2-2733) alternate blinking Alarm LED lit RAM error - Logic board ass'y (QM2-2733) *1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print). If the waste ink amount is 7% or more, also replace the ink absorber kit (QY5-0152) when replacing the logic board ass'y.
  • Page 15 - sheet feed unit, or - cassette. No printing, or no color ejected. Replace the - ink tank, - print head , or - logic board ass'y remove foreign material from the purge unit caps, if any, or replace the purge unit. Printing is faint, or white lines Remove and re-install the print head, appear on printouts even after...
  • Page 16 - timing slit disk film, - timing sensor unit, or - logic board ass'y   Uneven printing due to line Perform LF correction adjustment. feeding *1: Before replacement of the logic board ass'y, check the waste ink amount (by service test print or EEPROM information print).

  • Page 17: Repair

    3. REPAIR 3-1. Notes on Service Part Replacement (and Disassembling / Reassembling) Service part Notes on replacement Adjustment / settings Operation check Logic board ass'y - Before removal of the - EEPROM information After replacement: logic board ass'y, print QM2-2733 1.
  • Page 18 other red screws.) [See 3-3. Adjustment / Settings, (1) Paper feed motor adjustment.] Platen unit: QM2- - By attaching the tape at At replacement: After the printer unit is 2248 the specified 2 locations, assembled in the bottom 1. To protect the waste secure the waste ink case unit, the tube Purge unit: QM2-...
  • Page 19 - Do not drop the ferrite core, which may cause damage. - Protect electrical parts from damage due to static electricity. - Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute (for capacitor discharging to protect the logic board ass'y from damages).

  • Page 20: Special Notes On Repair Servicing

    3-2. Special Notes on Repair Servicing (1) External cover removal   (I) With your fingers at the points indicated by the blue circle, raise and slide the left and right side covers to remove them.   (II) Release the 2 hooks on the rear side of the printer (indicated by the blue circles).  ...
  • Page 21 (IV) Hold the left and right corners indicated by the blue circle, and lift the upper case to remove it. Note: In removing or re-assembling the upper case, make sure not to damage the ink tank sensor and ink tank sensor cover. Left side Right side  ...
  • Page 22 Top view Rear view   (I) Logic board ass'y wiring (1 of 2)   Logic board ass'y wiring (2 of 2)..Viewed from a different angle 1-17...
  • Page 23   (II) Paper feed motor side wiring                 (3) Printer unit and bottom case unit assembly In assembling the printer unit chassis into the bottom case unit, be cautious of the following points to protect the waste ink tube from being pinched: (I) At replacement of the platen unit (QM2-2248), purge unit (QM2-2252), waste ink tube (QC1-6458), or waste ink tube holder (QC1-6460), fix the waste ink tube to the printer chassis and waste ink tube holder with tape (at 2 locations).
  • Page 24   (II) After securing the waste ink tube with tape, be careful not to damage the tube in installing the printer unit chassis in the bottom case unit. With the units assembled, the tube conditions are not visible. To confirm the tube is free from damage, perform the manual purging 3 or 4 times, and confirm that no strange noise is heard.
  • Page 25 To the top <Part 1: 3. REPAIR, 3-2> 1-20...

  • Page 26: Adjustment / Settings

    3-3. Adjustment / Settings (1) Paper feed motor adjustment Perform the following adjustments when the paper feed motor unit is replaced: 1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the direction indicated by the blue arrow in the figure below). 2) After replacement, be sure to perform the service test print, and confirm that no strange noise or faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.
  • Page 27 2) CL base / CL gear 1-22...
  • Page 28   3) PR shaft / LF roller bushing     To the top <Part 1: 3. REPAIR, 3-3 (1) to (2)> 1-23...
  • Page 29 (3) Waste ink counter setting When the logic board ass'y is replaced, reset the waste ink counter. In addition, according to the waste ink amount, replace the waste ink absorber (ink absorber kit). The standard amount for waste ink absorber replacement is given in the table below. Ink absorber kit replacement Waste ink amount Less than 7%...

  • Page 30: Destination Settings

    2) Press and hold the Resume/Cancel button until the Power LED blinks in green the specified number of times listed in the table below, and release it. The operation starts. Power LED Operation Remarks blinking 1 time Print head manual cleaning 2 times Nozzle check pattern printing Set a sheet of plain paper (A4 or letter) in the ASF...
  • Page 31 Note: At the end of the service mode, press the Power button. To protect the media sensor from being dislocated during transportation, the paper lifting plate of the sheet feeder unit will be raised.     <Service mode operation procedures> 1) With the printer power turned off, while pressing the Resume/Cancel button, press and hold the Power button.

  • Page 32: Lf Correction

    LF correction listed in the table below, then press the Power button.   Time(s) Paper Type Paper name 1 time High Resolution Paper Canon HR-101 Canon PB Paper GF-500 (64g/m2) 2 times Canon Office Planner HP BrightWhite (90g/m2) Plain paper 3 times Canon Office (80g/m2) Canon Extra (80g/m2)
  • Page 33 Note: - The High Resolution Paper is the most desirable for LF correction printing (Canon HR-101 is used at the production site), but 6 kinds of plain paper listed in the table above can also be used in LF correction. If plain paper other than the above is used, select any one of the paper types in this step, then select Pattern No.
  • Page 34 Note: - If plain paper other than the 6 kinds specified in the table in step 1) is used, select the Pattern No. 0 (zero), leave the Resume/Cancel button untouched, and press the Power button. - Each time the Resume/Cancel button is pressed, the Alarm and Power LEDs light alternately, alarm in orange and Power in green.

  • Page 35: Verification Items

    3-4. Verification Items (1) Service test print <EEPROM information contents> On the service test print (sample below), confirm the EEPROM information as shown below. (The information is given in the upper portion of the printout.) iP5200: Model name US: Destination Vx.xx: ROM version USB (xxxxxx): USB serial number FA = xx xx xx: Reserved for plant use...
  • Page 36     (2) EEPROM information print <How to read EEPROM information print> Print sample: iP5200 US V1.01 IF(USB2=1) D=004.5 ST=2005/05/27-18:30 ER(ER0=1000 ER1=5100) LPT=2005/07/07-09:09 PC(M=002 R=000 T=001 D=009 C=008) CLT(BK=2005/07/02-18:30 CL=2005/07/01-18:30) CH=00002 CT(PBK=001 BK=010 Y=009 M=001 C=003) IS(PBK=0 BK=0 Y=0 M=0 C=0) P_ON(S=00009) A_REG=1 M_REG=1 1-31...
  • Page 37 UR(A(BKoe)=000 B(Coe)=000 C(Moe)=000 D(SCoe)=000 E(SMoe)=000 F(PBKoe)=000 G(CLbi)=000 H(SCLbi)=000 I(C-SC)=000 J(M-SM)=000 K(BK-CL)=000 L(BKbiPP)=000 M(CLbiPP)=000 N(SCLbiPP)=000 O(NZctr)=000 P(NZedge)=000 WP=0008 CDIN(LG=001 PB=000) MSD(005) TPAGE=00085 PAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG=00000 GP=00000 PC=00000 EV=00000) UCPAGE(All=00083 PP=00035 HR+MP=00003 PR+SP+SG =00000 GP =00000 PC=00000 EV=00000) BPPAGE(All=00083 BSSP=00003 PC=00000) CDPAGE(All=000) EDGE=00083 L=00000 CDR=00000 CDRP=(-00005,-00029) CDRS=(190) LF=0 LM=(ASF_R:00 UT_F:00 UT_R:00) Head TempBK=30.5 Head TempC=29.5 Env Temp=28.5...
  • Page 38 value (ASF back side, U-turn front side, U-turn back side)*1 33. Print head temperature (BK/CL) 34. Inside temperature 35. Line inspection information *1: not used for servicing   HDEEPROM 36. Version 37. Serial number 38. Lot number 39. Print head ID 40.

  • Page 39: Printer Transportation

    4. PRINTER TRANSPORTATION This section describes the procedures for transporting the printer for returning after repair, etc. 1) In the service mode, press the Power button to finish the mode, and confirm that the paper lifting plate of the sheet feeder unit is raised. 2) Keep the print head and ink tanks installed in the carriage.

  • Page 40: Part 2: Technical Reference

    Part 2 TECHNICAL REFERENCE...

  • Page 41: New Technologies

    (1) New ink tank system (PGI-5BK, CLI-8 series)   The PIXMA iP5200 utilizes a high-density print head through the FINE technologies, supporting 1 pl ultra-small ink droplets, to achieve the 9,600 dpi super-photo print quality. It is the premium photo printer offering high-speed and high quality premium photo printing with multi-paper path functionality.

  • Page 42: Cleaning Mode And Amount Of Ink Purged

    2. CLEANING MODE AND AMOUNT OF INK PURGED To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed before the start of printing (when the cleaning flag is on), except in the following cases: - Cleaning on arrival: Performed when the access cover is closed.
  • Page 43 Timer cleaning - 6 If 720 to 1,080 hours have elapsed (All in sequence) since the previous Black/Color cleaning till the start of the next printing. Timer cleaning - 7 1.27 (Black) If 1,080 to 2,160 hours have elapsed (All in sequence) 1.06 (Color) since the previous Black/Color cleaning till the start of the next...
  • Page 44 tanks is replaced, Color cleaning is performed. Both the black and color ink tanks are replaced, All-at-the-same-time cleaning is performed. To the top <Part 2: 2. CLEANING MODE AND AMOUNT OF INK PURGED>...

  • Page 45: Print Mode

    3. PRINT MODE 3-1. Resolution (1) Normal color printing   2) Grayscale printing   (3) Borderless printing...
  • Page 46 (4) Duplex printing (5) Camera Direct printing   To the top <Part 2: 3. PRINT MODE>...

  • Page 47: Faq (Problems Specific To The Ip5200 And Corrective Actions)

    4. FAQ (Problems Specific to the iP5200 and Corrective Actions) Possible call No. * Function Phenomenon Condition Cause Corrective action or complaint Skewed paper - Paper feeding Due to its Change the - Paper feeds feeding from the mechanism, paper feeding at an angle.
  • Page 48 Soiling on the - After continuous In borderless 1. Perform - Paper gets back side of borderless printing, printing Bottom plate smeared. paper (lines or printing of small is performed to cleaning (from - The back streaks parallel sized paper the size slightly the printer side of...
  • Page 49 and the bottom case unit ribs Scratches on - PP-101D, PP- Scratches on the - Change the - Paper is paper 101, PR-101, PF return lever paper feeding scratched. SG-101, etc. due to paper method from - Marks feeding from the the cassette to - Paper feeding appear on...
  • Page 50 they warp sheets of paper appears on - 10 sheets (max.) significantly, the in the ASF. printouts. set in the ASF warping portions of paper get over Print the cover guide, results not being aligned along the guide properly. Uneven - In the low Due to decrease - Perform Bottom...
  • Page 51   3) Moisten the folded end portion (indicated by the blue circle in the figure below) using a wipe, and set the paper in the ASF so that the moistened edge of the paper contacts the 2 sub-rollers. Then, fold the other end of the paper along the ASF cover edge to hook the paper to the ASF cover, as shown below.
  • Page 52 usage. C: The symptom is unlikely to be recognized by the user, and no practical issues are assumed.   To the top <Part 2: 4. FAQ> 2-12...

  • Page 53: Part 3 Appendix

    Part 3 APPENDIX...
  • Page 54 PIXMA iP5200 Specifications <Printer> Type Desktop serial color bubble jet printer Paper feeding method Auto sheet feed (ASF, cassette, automatic duplex printing, CD / DVD printing Resolution 9,600 x 2,400dpi (Max.) - 4 x 6, borderless printing: Approx. 36 sec. (standard mode, PP-101, Full Page SCID No.
  • Page 55 O: Usable X: Not usable   Note: The ink tanks BCI-9BK and BCI-7e series available in Japanese market are not compatible with the PIXMA iP5200 overseas models. Be sure to use the appropriate ink tanks in servicing.     To the top <PIXMA iP5200 Specifications>...
  • Page 56 This reference manual describes differences from the base model, PIXMA iP5200. When referring to the PIXMA iP5200 Service Manual, Service Parts Number in it may be different from PIXMA iP5200 model. Please refer to the PIXUS iP5200R/PIXMA iP5200R Parts Catalog (QY8-9083-D0C).
  • Page 57 TABLE OF CONTENTS Part 1: MAINTENANCE Page 1. MAINTENANCE 1.1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer 2. LIST OF ERROR DISPLAY / LIST OF TROUBLESHOOTING 2.2 Service Call Errors (by LED Blinking in Orange and Green Alternately, or Lit in Orange) 2.4 Troubleshooting by Symptom 3.
  • Page 58 Part 1 MAINTENANCE 1. MAINTENANCE 1.1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by Service Engineer (1) Adjustment (added to iP 5200) Approx. Adjustment Timing Purpose Tool time Network setting NIC BOARD To confirm operations None. 1 min. information print replacement (NIC EEPROM...
  • Page 59 Application software, User’s Guide, etc, are also re-installed. Custom Install The following items are selected as installation. - Printer driver - Network Setup - Canon IJ Network Tool 3.2 Special Notes on Repair Servicing (4) User mode (added to iP5200) Function Procedures...
  • Page 60 3.4 Verification Items (3) Network setting information (NIC EEPROM information) print <EEPROM information sample> Canon iP5200R Network Congiguration Page Printer : iP5200R Firmware Version :1.02 Wireless LAN : Enabled Standard : IEEE 802.11g Destination : 1B MAC Address : xx-xx-xx-xx-xx-xx...
  • Page 61 <EEPROM information contents> Print items: List item for network setting print Contents: Meaning of list items Settable values: Settable values for users Default values: Values at shipment from the plant Items set to default values: Items re-set to the factory values (at shipment) by initialization Print items Contents Settable values...
  • Page 62 Wired LAN Wired LAN enabled/disabled Enabled/Disabled Enable MAC Address MAC address for wired LAN [NIC BOARD-specific on NIC board value. Fixed] Link Status Status of wired LAN Inactive When wired LAN is invalid, status becomes Inactive. Other than this case, status becomes Active.

  • Page 63: Block Diagram

    Control Law, Battery Recycle Law, Container and Packaging Law, Blue Angel * Text printing speed and printing speed when connected with the USB cable are the same as the PIXMA iP5200. * Printing speed when connected with wireless LAN varies depending on communication speed and environmental...
  • Page 64 < Network specifications > Communication protocol TCP / IP, UPD Wired LAN Compliant standard IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transmission speed 10M / 100Mbps (automatic switching) Wireless LAN Compliant standard IEEE802.11g / IEEE802.11b, ARIB STD-T66 Used frequency band 2.412GHz-2. 462GHz Channel 1-11 Transmission system OFDM / DS-SS system 54 / 48 / 36 / 24 / 18 / 12 / 9 / 6Mbps (IEEE802.11g, automatic changing)

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