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SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
HP 2000 Notebook PC
Compaq Presario CQ58
Notebook PC
Maintenance and Service Guide
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Table of Contents
Related Manuals for HP CQ58-bf0
Summary of Contents for HP CQ58-bf0
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Page 1: Maintenance And Service Guide
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures. - Page 2 ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Pentium, and Core are trademarks of Intel corporation in the U.S. and other countries. Microsoft and Windows are U.S.
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Product description ......................1 2 External component identification ..................4 Finding your hardware and software information ................. 4 Locating hardware ....................4 Locating software ........................4 Right side ..........................4 Left side ..........................5 Front ............................6 Display ........................... - Page 6 Equipment guidelines ..............27 Component replacement procedures ..................28 Serial number ......................28 Computer feet ......................29 Battery ........................30 Service door ......................31 Hard drive ......................32 Optical drive ......................34 WLAN module ......................36 Memory module ...................... 37 RTC battery ......................
- Page 7 Creating recovery media ..................73 Restore and recovery ......................74 Using Windows Refresh for quick and easy recovery ........... 76 Remove everything and reinstall Windows ..............76 Recovering using HP Recovery Manager ..............77 What you need to know ................77 Using the recovery partition to recover a minimized image (select models only) .......................
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Page 9: Product Description
Product description Category Description HP Pavilion G6 Notebook PC √ Processors AMD C60 1.333 GHz/1.0 GHz, 1 MB L2 cache, 10666 MHz), Dual √ AMD E300 (1.3 GHz, 1 MB L2 cache, 10666 MHz), Dual 18 W √ Chipset AMD A50M FCH √... - Page 10 Category Description Integrated wireless local area network (WLAN) options by way of √ wireless module and 1wireless antennas built into display assembly Supports the following WLAN formats: (802.11b/g/n) External media card Digital Media Slot supporting SD, SDHC, SDXC (UHS104 compliant), √...
- Page 11 Category Description Optical drive √ WLAN cards √...
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Page 12: External Component Identification
External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: From the Start screen, type c, and then select Control Panel. Select System and Security, and then in the System area, click Device Manager. A list displays all the devices installed in your computer. -
Page 13: Left Side
Component Description Power connector Connects an AC adapter. Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Left side Component Description... -
Page 14: Front
Component Description Audio-out (headphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. WARNING! To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. -
Page 15: Display
Display Component Description WLAN antennas (1)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). Internal microphone (1) Records sound. Webcam Records video, captures still photographs, and allows video conferences and online chat by means of streaming video. To use the webcam, from the Start screen type, c, and then select CyberLink YouCam from the list of apps. -
Page 16: Top
TouchPad Component Description TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on . ● TouchPad on/off button Turns the TouchPad on or off. Left TouchPad button Functions like the left button on an external mouse. TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. -
Page 17: Lights
Lights Component Description TouchPad light Amber: The TouchPad is off. ● Off: The TouchPad is on. ● Caps lock light White: Caps lock is on, which switches the keys to all capital letters. Power light White: The computer is on. ●... -
Page 18: Button
Button Component Description Power button When the computer is off, press the button to turn on ● the computer. When the computer is on, press the button briefly to ● initiate Sleep (disabled by default). When the computer is in the Sleep state, press the ●... -
Page 19: Keys
Keys Component Description Displays system information when pressed in combination with the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the cursor. Action keys Execute frequently used system functions. -
Page 20: Bottom
Bottom Component Description Battery bay Holds the battery. Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Battery release latch Releases the battery from the battery bay. -
Page 21: Illustrated Parts Catalog
Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer. Component Description Product name The name affixed to the front of the computer. Serial number (s/n) An alphanumeric identifier that is unique to each product. -
Page 22: Computer Major Components
Computer major components Chapter 3 Illustrated parts catalog... - Page 23 Item Description Spare part number 39.6-cm (15.6-in) HD, LED, BrightView (1366 x 768) display assembly: NOTE: For more information on the display assembly internal component spare part information, see Display assembly components on page For use in charcoal grey computer models 639512-001 ●...
- Page 24 Item Description Spare part number Hard drive (18) Supports the following 9.5 mm / 7.0 mm, 6.35 cm (2.5 in) SATA hard drives: 320 GB, 7200 rpm 634862-001 ● Hard Drive Hardware Kit (not illustrated, includes bracket and screws). 640878-001 ●...
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Page 25: Display Assembly Components
Display assembly components Item Description Spare part number Display bezel Black 639509-001 ● For use in Compaq computer models 701766-001 ● For use in HP computer models 701882-001 ● Webcam module (high definition) 708150-001 39.6-cm (15.6-in) high-definition, BrightView LED display panel 641663-001 Display hinges 639511-001... - Page 26 Item Description Spare part number 701878-001 Display back cover (includes logo): For use in charcoal grey computer models 639501-001 ● For use in Pacific blue Compaq computer models 701880-001 ● For use in black HP computer models 701879-001 ● Display Screw Kit (not illustrated) 640881-001 Display Rubber Kit (not illustrated, includes display bumper strips) 640882-001...
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Page 27: Mass Storage Devices
Mass storage devices Item Description Spare part number Hard drive Supports the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives: 320 GB, 7200 rpm 634862-001 ● Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 640878-001 Optical drive (select models only), (12.7 mm, SATA, fixed, includes bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 660833-001 Mass storage devices... -
Page 28: Miscellaneous Parts
Miscellaneous parts Description Spare part number AC adapters 65 W AC adapter 609939-001 ● Power cord, AC, 3 wire, black, 1.83-m 490371-001 Thermal pads kit 634366-001 Screw kit 640879-001 Phillips 2.0 x 2.0 (pan head) screw ● Phillips 3.0 x 1.5 screw ●... -
Page 29: Sequential Part Number Listing
Sequential part number listing Spare part number Description 449137-001 RTC battery (includes mounting adhesive) 490371-001 Power cord, AC, 3 wire, black, 1.83-m 593553-001 Battery, 6-cell, 2.20 Ah, 47 Wh 609939-001 65 W AC adapter 634366-001 Thermal pads kit 634862-001 320 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive 639499-001 Wireless antenna (includes wireless antenna transceivers and cable) 639501-001... - Page 30 Spare part number Description 657145-001 Fan/heat sink assembly (includes replacement thermal material) for use in AMD A50M UMA computer models 660833-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 691415-001 WLAN 802.11 BGN RA HMC 1x1 698694-001 Keyboard for use in the United States 698694-DB1 Keyboard for use in Canada 701764-501...
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Page 31: Removal And Replacement Procedures
Removal and replacement procedures Preliminary replacement requirements Tools required The following tools are needed to complete the removal and replacement procedures: Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Service considerations Before disassembly or assembly procedures, review and adhere to all service considerations. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage. -
Page 32: Cables And Connectors
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. -
Page 33: Grounding Guidelines
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. -
Page 34: Packaging And Transporting Guidelines
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●... -
Page 35: Equipment Guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. -
Page 36: Component Replacement Procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 78 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. -
Page 37: Computer Feet
Computer feet Description Spare part number Rubber Feet Kit 639572-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Component replacement procedures... -
Page 38: Battery
Battery Description Spare part number 6 cell, 2.20 Ah, 47 Wh 593553-001 Before disassembling the computer: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system. Disconnect all external devices connected to the computer. -
Page 39: Service Door
Service door Description Spare part number Plastics Kit (contains only the service door) 640889-001 Before removing the service door, remove the battery (see Battery on page 30). Position the computer upside down, with the front toward you. Loosen the two Phillips 4.0 x 2.0 captive screws (1) that secure the service door to the computer. Remove the service door (2). -
Page 40: Hard Drive
Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit. Description Spare part number Supports the following 9.5 mm / 7.0 mm, 6.35 cm (2.5 in) SATA hard drives:... - Page 41 Pull the bracket (2) straight up to remove it from the hard drive. To replace the hard drive adapter, remove the Phillips pan head 2.0 x 2.0 screw (1), and then disconnect the adapter from the system board at the outside edge (2). Then lift the adapter out at a 45-degree angle (3).
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Page 42: Optical Drive
Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 660833-001 Before removing the optical drive: Battery (see Battery on page Service door (see Service door on page Remove the optical drive:... - Page 43 Remove the optical drive bracket (2). Reverse the above procedure to reassemble and install the optical drive. Component replacement procedures...
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Page 44: Wlan Module
WLAN module Description Spare part number Ralink RT5390R 802.11 b/g/n 1×1 WiFi 691415-001 Before removing the WLAN module, remove the following components: Battery (see Battery on page Service door (see Service door on page Remove the WLAN module: Disconnect the main antenna cable (1) and the auxiliary antenna cable (2) from the wireless module. -
Page 45: Memory Module
Memory module Description Spare part number 4 GB PC3 12800 16000 MHz shared 641369-001 2 GB PC3 12800 16000 MHz shared 652972-001 Before removing the memory module, remove the following components: Battery (see Battery on page Service door (see Service door on page Remove the memory module: Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. -
Page 46: Rtc Battery
RTC battery Description Spare part number RTC battery (includes mounting adhesive) 449137-001 Before removing the RTC battery, remove the following components: Battery (see Battery on page Service door (see Service door on page Remove the RTC battery: Use a sharp, nonconductive tool to release the clip (1) that secures the battery to the system board. -
Page 47: Keyboard
Keyboard Description Spare part number For use in the United States, Black 698694-001 For use in French Canada, Black 698694-DB1 Before removing the keyboard, remove the following components: Battery (see Battery on page Service door (see Service door on page Remove the keyboard: Remove the Phillips 4.0 x 2.5 screw (1) in the WLAN module bay that secures the keyboard to the computer. - Page 48 Remove the keyboard (3). Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures...
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Page 49: Top Cover
Top cover Description Spare part number For use in charcoal grey computer models 639532-001 For use in Pacific blue Compaq computer models 701884-001 For use in black HP computer models 701883-001 Before removing the top cover, remove the following components: Battery (see Battery on page Service door (see... - Page 50 Remove the 6 Phillips 4.0 x 2.5 screws that secure the top cover to the computer. Close the computer and turn it upside down, with the front toward you. Remove the three Phillips 3.0 x 2.0 screws in the battery bay, two Phillips 3.0 x 2.0 screws in the optical drive bay, and ten Phillips 6.0 x 2.5 on the base enclosure.
- Page 51 Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure. Remove the top cover (2). NOTE: The TouchPad is glued to the top cover and is included with the top cover spare part. Reverse this procedure to install the top cover.
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Page 52: Power Button Board
Power button board Description Spare part number Power button board 640884-001 Before removing the power button board, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page WLAN module (see... -
Page 53: Speaker Assembly
Speaker assembly Description Spare part number Speaker assembly (includes cable) 639573-001 Before removing the speaker assembly, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page... -
Page 54: Touchpad Button Board
TouchPad button board Description Spare part number TouchPad button board (includes bracket and cable) 640885-001 Before removing the TouchPad button board, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page... -
Page 55: Usb Board
USB board Description Spare part number USB board 640883-001 Before removing the USB board, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page... -
Page 56: Security Cable Lock
Security cable lock NOTE: The security cable lock is included with the base enclosure, spare part number 701881-001. Before removing the security cable lock, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see... -
Page 57: Power Connector
Power connector Description Spare part number Power connector (includes cable) 640891-001 Before removing the power connector cable, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see... -
Page 58: Display Assembly
Display assembly Description Spare part number 39.6-cm (15.6-in) High Definition (HD), LED BrightView display assembly: For use in charcoal grey computer models 639512-001 ● For use in Pacific blue computer models 701769-001 ● For use in black computer models 707798-001 ●... - Page 59 Lift the display panel (4) straight up to remove it. Reverse this procedure to install the display assembly. To replace any of the display assembly internal components, remove the following screw covers and screws: (1) Two screw covers on the display bezel bottom edge (2) Two Phillips 4.0 x 2.5 screws The display screw covers are included in the Display Rubber Kit, spare part number 640882-001.
- Page 60 Flex and lift up on the inside edges of the bezel on the left side (1), the top and bottom (2), and the right side (3) until the bezel disengages from the display back cover. Remove the display bezel (4). Reverse this procedure to install the display bezel.
- Page 61 Disconnect the webcam module cable (1) from the webcam module, and then remove the webcam module (2). The webcam module is available using spare part number 708150-001. Reverse this procedure to install the webcam module. To replace the display hinge covers, remove the three Phillips 4.0 x 2.5 screws (1) that secure the covers to the display enclosure.
- Page 62 Remove the display hinge covers (2). The display hinge covers are available using spare part number 640887-001. Reverse this procedure to install the display hinge covers. To replace the display panel, remove five Phillips 4.0 x 2.5 screws (1) that secure the display panel to the display enclosure.
- Page 63 Remove the display panel (2) from the display enclosure. The display panel is available using the spare part number 641663-001. Reverse this procedure to install the display panel. To replace the display hinges, remove the two Phillips PM 3.0 x 2.0 screws (1) that secure each hinge to the display panel.
- Page 64 Lift up to remove the antenna transceivers (2). The wireless antenna transceivers and cable are available using spare part number 639499-001 or 701878-001. Reverse this procedure to install the display wireless antenna transceivers. To remove the display cable from the display panel, lift the tape (1), and disconnect the cable (2).
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Page 65: System Board
System board NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material. Description Spare part number For use in AMD E300 UMA computer models 701764-501 For use in AMD C60 UMA computer models 701765-501 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:... - Page 66 Move the optical drive connector board (2) to the right, and then lift it up to disconnect it from the system board. Reverse this procedure to install the optical drive connector board. Remove the three Phillips 3.0 x 2.0 screws (1) that secure the system board to the computer. Lift the system board (2) from the right edge and pull it away from the base enclosure at an angle.
- Page 67 Reverse the disassembly procedure to install the system board. Component replacement procedures...
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Page 68: Fan/Heat Sink Assembly
Fan/heat sink assembly NOTE: The fan/heat sink assembly includes replacement thermal material. Description Spare part number For use in AMD A50M UMA computer models 657145-001 Thermal material 634366-001 Before removing the fan/heat sink assembly, remove the following components: Battery (see Battery on page Service door (see Service door on page... - Page 69 Remove the fan/heat sink assembly by lifting it straight up. NOTE: Steps 6 through 10 apply only to computer models equipped with AMD processors. Turn the system board right-side up, with the front toward you. Disconnect the fan cable from the system board (1). Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system board.
- Page 70 Remove the fan/heat sink assembly (4) by lifting straight up. Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1) and (2), from the fan/heat sink assembly at locations (3) and (5), and from the processor (4).
- Page 71 Component replacement procedures...
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Page 72: Specifications
Specifications Computer specifications Dimensions Depth 24.5 cm (9.6 in) 37.4 cm (14.7 in) Width Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in) Weight (lowest weight configuration) < 2.5 kg (5.5 lbs) Input power Operating voltage 18.5 V dc @ 3.5 A - 65W Operating current 3.5 A Temperature... -
Page 73: 39.6-Cm (15.6-In) Display Specifications
39.6-cm (15.6-in) display specifications Dimensions Height 21.0 cm (8.27 in) 35.9 cm (14.1 in) Width 39.6 cm (15.6) Diagonal Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 cd/m2 (typical) Pixel resolution Pitch 0.259 × 0.259 mm Format 1280 ×... -
Page 74: Hard Drive Specifications
Hard drive specifications 320 GB* Dimensions Height 9.5 mm / 7 mm Width 70 mm Weight 101 g Interface type SATA Transfer rate 100 MB/sec Security ATA security Seek times (typical read, including setting) Single track 1.5 ms Average 12.0 ms Maximum 22.0 ms Logical blocks... -
Page 75: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo- CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM Random access time... - Page 76 Chapter 5 Specifications...
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Page 77: Using Setup Utility (Bios) And System Diagnostics
Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. -
Page 78: Downloading A Bios Update
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. - Page 79 To start System Diagnostics: Turn on or restart the computer, quickly press esc, and then press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. Using System Diagnostics...
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Page 80: Backing Up, Restoring, And Recovering
Backing up, restoring, and recovering Your computer includes tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps. -
Page 81: Creating Recovery Media
Creating recovery media on page 73 As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). -
Page 82: Restore And Recovery
The creation process can take up to an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recovery DVDs. ● HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned. - Page 83 If you want to recover the computer's original factory partitioning and content, you can choose the ● System Recovery option from the Recovery media. For more information, see Recovering using HP Recovery Manager on page If you have replaced the hard drive, you can use the Factory Reset option of Recovery media to ●...
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Page 84: Using Windows Refresh For Quick And Easy Recovery
Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory. -
Page 85: Recovering Using Hp Recovery Manager
Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state. Using the recovery media you created, you can choose from one of the following recovery options: System Recovery—Reinstalls the original operating system, and then configures the settings for the ●... -
Page 86: Using Recovery Media To Recover
To start HP Recovery Manager from the recovery partition: Press while the computer boots. – or – Press and hold as you press the power button. Select Troubleshoot from the boot options menu. Select HP Recovery Manager, and follow the on-screen instructions. Using recovery media to recover You can use recovery media to recover the original system. - Page 87 Follow these steps to remove the recovery partition: From the Start screen, type recovery, and then select HP Recovery Manager. Select Remove Recovery Partition, and follow the on-screen instructions to continue. Restore and recovery...
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Page 88: Power Cord Set Requirements
Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. -
Page 89: Requirements For Specific Countries And Regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia SASO... - Page 90 Country/region Accredited agency Applicable note number The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
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Page 91: Recycling
Recycling When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. -
Page 92: Index
Index caps lock light, identifying 9 product description 1 AC adapter, spare part numbers chipset, product description 1 removal 55 components spare part number 17, 55 action keys bottom 12 Display Rubber Kit, spare part identifying 11 buttons 10 number 18 antenna display 7 Display Screw Kit, spare part... - Page 93 spare part numbers 16, 19, power connector cable mass storage devices, spare part removal 49 specifications 66 numbers 19 spare part number 49 hard drive bay, identifying 12 memory module power connector, identifying 5 Hard Drive Hardware Kit, spare product description 1 power cord part number 19 removal 37...
- Page 94 recovery media DVD±RW and CD-RW restoring files 74 creating 73 SuperMulti Double-Layer system restore point 73, 74 creating using HP Recovery Combo Drive 67 Windows applications key, Manager 74 hard drive 66 identifying 11 recovery partition 77 optical drive 67 Windows logo key, identifying removing 78 static-shielding materials 27...