Double Total On Reports - Royal Registerlink User Manual

Troubleshooting Guide 27
14.3

Double Total on Reports

After sending the Daily Report, you must turn the key to the "Z" position and run the "Z" Report.
This will clear out the daily sales total from the register. If you do not zero out the register, the
totals will continue to accumulate and will result in a doubled total the next time you Send Daily
Report.
If you have a doubled report, you can delete the original single report. Since all transactions on the
first report are also on the second, then the second report will be an accurate accounting for two
day's sales.
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