Troubleshooting - Crosley W10338608B Use And Care Manual

TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
If you experience Possible Causes Solution
Check the following for Feet may not be in contact with the Front and rear feet must be in firm contact with floor, and
proper installation or floor and locked, washer must be level to operate properly. Jam nuts must be
see "Using Your tight against the bottom of the cabinet.
Washer" section.
Washer may not be level.
Clicking or metNlic
noises
Load could be unbalanced.
Objects caught in washer drain
system.
Check floor for flexing or sagging, if flooring is uneven, a 3/4"
(19 mm) piece of plywood under your washer will reduce sound.
See "Level the Washer" in "installation instructions."
Load dry items in loose heaps evenly around basket wall.
Adding wet items to washer or adding more water to basket
could unbalance washer.
Wash smaller loads to reduce imbalance.
Do not tightly pack. Avoid washing single items.
Use Normal Regular cycle and Super or Large water level for
oversized, non=absorbent items such as comforters or poly=filled
jackets.
See "Cycle Guide" and "Using Your Washer" in this "Use and
Care Guide."
Empty pockets before washing. Loose items such as coins
could fall between basket and tub or may block pump.
it may be necessary to call for service to remove items.
it is normal to hear metal items on clothing such as metN snaps,
buckles, or zippers touch against the stainless steel basket.
Gurgling or humming Washer may be draining water, it is normal to hear the pump making a continuous humming
sound with periodic gurgling or surging as final amounts of
water are removed during the Drain & Spin cycles.
Humming The fill light is on.
Washer not level.
Fill hoses not attached tightly.
Fill hose washers.
Drain hose connection.
Check the following for
proper installation:
You may hear the hum of the sensing spins after you have
started the washer. This is normal. Sensing spins will take
several minutes before water is added to the washer.
Water may splash off basket if washer is not level. Check that
load is not unbalanced or tightly packed.
Tighten fill=hose connection.
Make sure all four fill hose fiat washers are properly seated.
Pull drain hose from washer cabinet and properly secure it to
drainpipe or laundry tub.
Do not place tape over drain opening.
Check household plumbing for leaks Water can back up out of a clogged sink or drainpipe. Check
or clogged sink or drain, all household plumbing for leaks (laundry tubs, drain pipe,
water pipes, and faucets.)
Washer not loaded as
recommended.
Improper loading can cause basket to be out of alignment
and cause water to splash off tub. See "Using Your Washer"
for loading instructions.
Washer won't run
or fill, washer stops
working or wash light
remains on (indicating
that the washer was
unable to fill
appropriately)
Check for proper water supply.
Both hoses must be attached and have water flowing to
inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
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