10 Problem Solving
Nothing is
copied.
Part of the
original image is
lost on the copy.
The copy has
shadows.
10
168
Symptoms
Is the original placed face
up?
A probable cause is an
internal machine error.
Is the original at the correct
position?
Is the paper media loaded
correctly?
Are the copy feature
settings such as the copy
density, media supply,
margin shift, edge erase,
and scan onset position
correct?
Is the original pasted
together or folded in?
Is the original made of
highly transparent material?
Check
Place the original face down to start.
Contact your Xerox Customer Support
Center.
Load the original correctly.
Refer to "Step 3 Scanning the Original" (P.43).
Load the paper media correctly.
Refer to "Loading Media" (P.34).
Correctly configure them again.
Adjust the copy density and original type
settings.
Refer to "Copy Density (Adjusting the Copy
Density)" (P.59), "Original Type (Selecting
the Image Quality Type for the Original)"
(P.58).
Remedy