Warranty Information - Bosch SHX2ARx5UC Use And Care Manual

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Warranty
Information
What this Warranty
Covers & Who it Applies
to: The limited
warranty
provided
by BSH Home Appliances
Corporation
(Bosch ®) in this State-
ment
of Limited
Product
Warranty
applies
only to Bosch ® dishwashers
("Product")
sold to you, the first
using purchaser,
provided
that the
Product
was purchased:
(1) for your normal,
household
(non-commercial)
use, and has in fact at all times only been used for normal
house-
hold purposes;
(2) new at retail (not a display,
"as is", or previously
returned
model),
and not for resale, or commercial
use; and (3) within
the
United
States
or Canada,
and has at all times
remained
within
the country
of original
purchase.
The warranties
stated
herein apply only to the
first
purchaser
of the Product
and are not transferable.
• Please make sure to return your registration
card; while
not necessary
to effectuate
warranty
coverage,
it is the best way for Bosch ® to notify
you in the unlikely event of a safety notice
or product
recall.
How Long the Warranty
Lasts: Bosch ® warrants
that the Product
is free from defects
in materials
and workmanship
for a period
of three
hun-
dred sixty five (365)
days from the date of purchase.
The foregoing
timeline
begins
to run upon the date of purchase,
and shall not be stalled,
tolled,
extended,
or suspended,
for any reason whatsoever.
Labor and shipping
costs are included in this basic coverage.
Extended
Limited
Warranty:
Bosch ® also provides
these additional
limited
warranties:
• 5 Year Limited
Warranty
on Electronics:
Bosch ® will repair or replace
any Bosch ® microprocessor
or printed
circuit
board
if it proves to be
defective
in materials
or workmanship
(excludes
labor charges).
• 5 Year Limited
Warranty
on Dish Racks: Bosch ® will replace the upper or lower dish rack (excluding
rack components),
if the rack proves
defective
in materials
or workmanship
(excludes
labor charges).
• Lifetime
Warranty
against
Stainless
Steel Rust Through:
Bosch ® will replace your dishwasher
with
the same model
or a current
model that is
substantially
equivalent
or better
in functionality,
if the inner liner should
rust through
(excludes
labor charges).
• Bosch ® will replace the stainless
steel door if the door should
rust through
(excludes
labor charges).
The foregoing
timeline
begins to run upon the date of purchase,
and shall not be stalled, tolled, extended,
or suspended,
for any reason whatsoever.
Repair/Replace
as Your Exclusive
Remedy:
During
this warranty
period,
Bosch ® or one of its authorized
service
providers
will repair
your
Product
without
charge
to you (subject
to certain
limitations
stated
herein)
if your Product
proves to have been manufactured
with
a defect
in
materials
or workmanship.
If reasonable
attempts
to repair the Product
have been made without
success,
then Bosch ® will replace your Prod-
uct (upgraded
models
may be available
to you, in the sole discretion
of Bosch ®, for an additional
charge).
All removed
parts
and components
shall become
the property
of Bosch ® at its sole option.
All replaced
and/or
repaired
parts shall assume the identity of the original
part for pur-
poses of this warranty
and this warranty
shall
not be extended
with respect to such parts.
Bosch®'s
sole liability and responsibility
hereunder
is to repair manufacturer-defective
Product
only, using a Bosch®-authorized
service
provider
during
normal
business
hours. For safety and
property
damage
concerns,
Bosch ® highly recommends
that you do not attempt
to repair the Product
yourself,
or use an unauthorized
ser-
vicer; Bosch ® will have no responsibility
or liability for repairs or work performed
by a non-authorized
servicer.
If you choose
to have someone
other
than
an authorized
service
provider
work on your
Product,
THIS WARRANTY WILL AUTOMATICALLY
BECOME
NULL AND VOID. Autho-
rized service
providers
are those
persons
or companies
that have been specially
trained
on Bosch ® products,
and who possess,
in the opinion
of Bosch ® , a superior
reputation
for customer
service
and technical
ability
(note
that they are independent
entities
and are not agents,
part-
ners, affiliates
or representatives
of Bosch®).
Notwithstanding
the foregoing,
Bosch ® will not incur any liability, or have responsibility,
for the
Product
if it is located
in a remote
area (more
than
100 miles from
an authorized
service
provider)
or is reasonably
inaccessible,
hazardous,
threatening,
or treacherous
locale, surroundings,
or environment;
in any such event,
if you request,
Bosch ® would
still pay for labor and parts
and ship the parts to the nearest
authorized
service
provider,
but you would
still be fully liable and responsible
for any travel time or other
spe-
cial charges
by the service
company,
assuming
they agree to make the service
call.
Out of Warranty
Product:
Bosch ® is under no obligation,
at law or otherwise,
to provide
you with
any concessions,
including
repairs,
pro-
rates, or Product
replacement,
once this warranty
has expired.
Warranty
Exclusions:
The warranty
coverage
described
herein excludes
all defects
or damage
that are not the direct
fault of Bosch ®, including
without
limitation,
one or more of the following:
(1) use of the Product
in anything
other
than
its normal,
customary
and intended
manner
(including
without
limitation,
any form of commercial
use, use or storage
of an indoor product
outdoors,
use of the Product
in conjunction
with
air or water-going
vessels);
(2) any party's
willful
misconduct,
negligence,
misuse,
abuse, accidents,
neglect,
improper
operation,
failure
to maintain,
improper
or negligent
installation,
tampering,
failure
to follow
operating
instructions,
mishandling,
unauthorized
service
(includ-
ing self-performed
"fixing"
or exploration
of the appliance's
internal
workings);
(3) adjustment,
alteration
or modification
of any kind;
(4) a
failure
to comply
with
any applicable
state,
local, city, or county
electrical,
plumbing
and/or
building
codes,
regulations,
or laws, including fail-
ure to install the product
in strict
conformity
with
local fire and building
codes and regulations;
(5) ordinary
wear and tear, spills
of food,
liq-
uid, grease
accumulations,
or other
substances
that
accumulate
on, in, or around
the
Product;
and (6) any external,
elemental
and/or
environmental
forces
and factors,
including
without
limitation,
rain, wind,
sand,
floods,
fires,
mud slides,
freezing
temperatures,
excessive
moisture
or extended
exposure
to humidity,
lightning,
power
surges, structural
failures
surrounding
the appliance,
and acts of God. In no event
shall Bosch ® have any liability or responsibility
whatsoever
for damage
to surrounding
property,
including cabinetry,
floors,
ceilings,
and other
structures
or objects
around
the Product.
Also excluded
from this warranty
are scratches,
nicks, minor
dents,
and cosmetic
damages
on exter-
nal surfaces
and exposed
parts;
Products
on which the serial numbers
have been altered,
defaced,
or removed;
service
visits to teach you how
to use the Product,
or visits
where
there
is nothing
wrong
with the Product;
correction
of installation
problems
(you are solely responsible
for
any structure
and setting
for the Product,
including all electrical,
plumbing
or other connecting
facilities,
for proper
foundation/flooring,
and
for any alterations
including without
limitation
cabinetry,
walls,
floors,
shelving,
etc.);
and resetting
of breakers
or fuses.
TO THE EXTENT ALLOWED
BY LAW, THIS WARRANTY
SETS OUT YOUR EXCLUSIVE
REMEDIES
WITH RESPECT TO PRODUCT,
WHETHER
THE
CLAIM ARISES IN CONTRACT
OR TORT (INCLUDING
STRICT LIABILITY, OR NEGLIGENCE)
OR OTHERWISE.
THIS WARRANTY
IS IN LIEU OF ALL
OTHER WARRANTIES,
WHETHER
EXPRESS OR IMPLIED.
ANY WARRANTY
IMPLIED
BY LAW, WHETHER
FOR MERCHANTABILITY
OR FITNESS
FOR A PARTICULAR
PURPOSE,
OR OTHERWISE,
SHALL BE EFFECTIVE
ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED
WARRANTY
IS
EFFECTIVE.
IN NO EVENT WILL THE MANUFACTURER
BE LIABLE FOR CONSEQUENTIAL,
SPECIAL,
INCIDENTAL,
INDIRECT,
"BUSINESS
LOSS",
AND/OR
PUNITIVE
DAMAGES,
LOSSES,
OR EXPENSES,
INCLUDING
WITHOUT
LIMITATION
TIME AWAY FROM WORK, HOTELS AND/OR
RES-
TAURANT MEALS, REMODELLING
EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY
CAUSED EXCLUSIVELY
BY BOSCH ®,
OR OTHERWISE.
SOME
STATES
DO NOT ALLOW
THE EXCLUSION
OR LIMITATION
OF INCIDENTAL
OR CONSEQUENTIAL
DAMAGES,
AND
SOME STATES DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS
MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
No attempt
to alter,
modify
or amend
this warranty
shall be effective
unless
authorized
in writing
by an officer
of BSH Home Appliances
Cor-
poration.
How to Obtain
Warranty
Service:
TO OBTAIN
WARRANTY SERVICE FOR YOUR PRODUCT,
YOU SHOULD
CONTACT
THE NEAREST BOSCH ®
AUTHORIZED
SERVICE CENTER, OR CALL 1-800-944-2904.
19

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