Bosch Nexxt 500 Plus series Operating & Installation Instructions Manual page 199

Fault Possible cause Action
Water cannot be seen in
drum.
Indicator light "rinse" is lit
and display is flashing
"E:13" with no water re-
maining in tub.
Water is tlowing out trom
underneaththe machine.
Indicator light "wash" is lit
and display is flashing
"E:17".
Suds coming out of the
detergent dispenser.
Repeatedspinning.
The laundry was not
spun.
Program duration ex-
tended.
Unsatisfactorywashing
result.
Detergent residue on the
laundry.
Gray residue on the laun-
dry.
System shakes or
shudders when passing
from lower to higher
speed spinning.
This is not a fault.
The water level is below the visible part of the drum.
Suds or pump is blocked.
The thread of the supply hose is not tight.
Leak in the drain hose.
AQUASTOP ® is triggered.
Use less detergent for future wash loads. Detergents
specifically designedfor your High Efficiency washer
produce fewer suds and will include the letters "HE"
on the packaging. Clean the water drainage pipe
and/or drain hose. Run any program to removethe
excess suds.
Tighten the thread.
Replacethe drain hose.
Close water tap and investigate leak.
Too much soap or non-HE soap used, pump could
not remove suds.
This is not a fault.
The imbalance compensation system is attempting to
balance the load through repeatedspins.
Large items of clothing have become entangled and
could not be distributed evenly in the drum. For safe-
ty reasons the high-speed spin cycle was automati-
cally suppressed.
This is not a fault.
The suds detection feature has activated an addi-
tional rinsing cycle to reducethe amount of suds.
This is not a fault.
The imbalance compensation system is attempting to
balance the load through repeatedspins.
The degree of soiling was higher than estimated.
Not enough detergent.
Some phosphate-free detergents contain water-insol-
uble residues that may appear as light spots on the
laundry.
Dirt accumulation from ointments, fats or oils.
Drum system suspensioncan shirt during speed up,
this is not a failure.
Mix 1 tablespoon of fabric softener with 1 pt (IA litre)
of water and pour into detergent dispenser III.
Use less detergent for future wash loads. Detergents
specifically designedfor you High Efficiencywasher
produce fewer suds and will include the letters "HE"
on the packaging.
Always load the drum with large and small items
together.
Always load the drum with large and small items
together.
Add a more appropriate amount of detergent.
Always load the drum with large and small items
together.
Select suitable program
or
Stain removal as an additional option.
Add detergent according to the manufacturer's
specifications.
Brush off spots when laundry is dry.
Add the maximum amount of detergent and select
the highest permissible temperature.
Mix small and large laundry p_eces_nload to
minimize this effect.
If the fault cannot be eliminated with the aid of the above table, switch the appliance off, wait 5 seconds, switch the appliance on
again, select and start the program.
If the fault continues, call customer service; see Page 24.
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