Problems And Solutions; Setup And Software Installation Problems - Epson Stylus Photo 960 Basic Manual

Problems and Solutions

Setup and Software Installation Problems

The printer makes noise after ink
cartridge installation.
When you install ink cartridges,
the printer must charge its print
head for a minute or so. Wait
until it's finished (the green
P power light stops flashing)
before you turn off the printer,
or it may use excess ink the next
time you turn it on.
Make sure the ink cartridges are
inserted completely and no
packing material remains in the
printer. Turn off the printer,
wait a moment, then turn it on.
You're having problems installing
or using the printer software.
Make sure your printer is turned
on and its cable is securely
connected at both ends. Follow
the installation steps on the
Start Here sheet or on page 67,
and make sure your system
meets the requirements; see
page 87.
Close other programs, including
screen savers and virus
protectors, and install again.
If the icon doesn't
SP 960
appear in the Macintosh
Chooser, you may have an
extension conflict. Turn off any
unnecessary extensions and
restart.
If you see an error message with
Windows 2000, you may not
have software installation
privileges. Contact your System
Administrator.
If you're using Windows and
the USB port, make sure your
system was not upgraded from
Windows 95; the USB driver
may not install correctly.
Make sure the USB Controller
is working properly in Device
Manager. See your Windows
help system for details.
If you're printing over a
network, see your Reference
Guide in the EPSON Printer
Information Center for
instructions on configuring your
printer for use on a network.
In Windows, make sure your
printer is selected as the default
printer.
Solving Problems
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