Zenith SRV1300S Operating Manual & Warranty page 33

CLOSED CAPTION PROBLEM
My TV/VCR is showing captions
that are misspelled.
My TV/VCR will not show the text
in its entirety or there is a delay of
what is being said.
My captions are scrambled with
white boxes on the TV/VCR screen.
My program guide listed a TV show
as being closed captioned but none
of the captions were displayed.
My prerecorded video tape does not
show any captions. The tape box
mentions it being closed captioned.
My TV screen shows a black box on
certain channels.
POSSIBLE REMEDY
You are watching a live broadcast and spelling errors made by the closed
captioning production company may pass through uncorrected. A prerecorded
program will not show any misspelled words because of the normal time
available for editing the captions.
Captions that are delayed a few seconds behind the actual dialogue are common
for live broadcasts. Most captioning production companies can display a
dialogue to a maximum of 220 words per minute. If a dialogue exceeds that rate,
selective editing is used to insure that the captions remain up-to-date with the
current TV/VCR screen dialogue.
Interference caused by building, power lines, thunderstorms, etc. may cause
scrambled or incomplete captions to appear.
Broadcasters may at times use a time compression process to speed up the actual
program so that additional advertising time can be given. Since the decoder
cannot read the compressed information, captions will be lost.
The video tape was either an illegal copy or the tape duplicating company
accidentally left out the captioning signals during the copying process.
You are in the TEXT mode. Select CAPTION mode or CLOSED CAPTION
[OFF].
MAINTENANCE
I_ :_ [__
• Should yore 'l'V/¥tSl< bcctmlc
mopciatl',c, do not
try to correct the problem by yourself. There are no
user-serviceable parts inside. Turn off, unplug the
power cord, and take the unit to the nearest Sears
Service Center for servicing.
• Wipe tilt: fiont panel and other c×tcrioJ ,,,ullacc_ of
the TV/VCR with a soft cloth immersed in luke-
warm water and wrung dry.
* Never use a solvent or alcohol. Do not spray insec-
ticide liquid near the TV/VCR. Such chemicals may
cause damage and discoloration to the exposed sur-
faces.
Picture playback may becomc blurted or intczTupted
while the TV program reception is clear. This does
not mean that the recorded program has been erased.
Dirt accumulated on the video heads after long pe-
riods of tape playback, or the usage of rental or worn
tapes can cause this problem. In this case, video head
cleaning requires highly technical attention, there-
fore consult the nearest Sears Service Center. Clean
heads only when problems occur.
EN
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