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FrequentlyAsked Questions (FAQ)
If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the
suggested check• If this does not solve the problem, visit the Panasonic website for further assistance•
(see cover)
How do I view the picture from devices
such as a: Cable/Satellite box, game
console, Blu-ray or DVD player?
Why is there no picture or just
a
blue, black or snowy screen
being
displayed?
Why doesn't the picture look like
it is in High-Definition?
Why do black bars appear
on the
top and bottom and/or
sides of
the screen?
Why
Js the
picture
snowy
when
ANT/Cable
in
is selected?
Why Js the picture
chaotic
and/
or torn andlor with a buzz Jn the
speakers?
s_
Check
if the power cord is plugged
in and the TV is turned
on
(front red LED light should
be on, not blinking)•
® Press the INPUT button on the remote to select the correct input source.
®
Ensure all connections
are correct
and secure•
Especially
check
for Component
and VIDEO
connection
since
these
terminals
are shared•
® When using external video source, such as a Cable/Satellite
box or
DVD player, check that the device is on and functioning
correctly•
® Press
MENU
on the TV's remote
control•
If the menu is
® Pressthe
NFObuttonontheremotetoconfrmthetypeofsgna
I
bengreceved(p
14) HDsgna
shoudbe720p
1080 or1080p
t
l: @ Select
a High Deflmtton
channel
from your HD source
(Cable,
.....
Satelhte
or fiber opttc service).
HD channels
sometimes
I
broadcast
non-HD
content
@ Ensure that your HD source
(HD box
Blu-ray
player
etc•) is
/
connected
to the TV with an HDMI or Component
cable and
set to output
an HD vtdeo signal.
_
Change
the format (aspect
ratio) of the picture
by pressing
the _'/
FORMAT
button
on the remote
control• (p• 15)
®
,
•
;t Check the aspect
settings
on your external
video source,
such
•
.
as Cable/Satelhte
box
DVD/Blu-ray
Disc player
etc•
I
Note: Some content,
such as film-based
movies,
are available
tn
,............................
0,!,d,.,
a b !e,.,,_,:._
,J_
/® '•:
When
using a cable service
(without
a box), check
that all
connections
are secure.
When
using a cable or satellite
box, change
the connection
(wiring)
to Composite,
Component
or HDMI• (p• 11)
® if you're using an antenna, then check that connections are secure• Change
,,.._.,,,th A P2S itio n ord!r ect)_ ° n°f
(J_' Check
f e ectr ca products
such as k tchen
app ances
_}
fluorescent
hghts or hght dimmers
are nearby• They may
I
interfere
with the TV's picture•
/
@ Try viewing
a picture from another
device, such as a DVD player
/
or a game console,
to narrow down the source
of the problem•
_S
®
77
@
¢b
¢-
3>
GO
©o_
(D r-
Q-5"
Why is there a bJack box on the
screen?
Why is the screen blank and the
power indicator blinking?
Why do some small spots on the
screen remain bright or dark?
{_'_i The TV has gone into shutdown mode to protect itself Tr'y'unp'_iiiggi'ng'"l
.....
•
tt for a few mtnutes and connecttng it agatn. If there was a temporary
power surge on the AC line it may now be OK. If the blinking returns,
/_
caII 1-877-95-VIERA (U.S.A.) or 1-866-330-0014
(Canada)•
/
7
® The Plasma panel is made up of a few million pixels and is produced
with advanced technology through an intricate process. Sometimes
a few pixets may be bright or dark• These pixels do not indicate a
1
defective panel and wilt have no impact on the performance
of the TV.
Why is the picture
brightness
changing ?
35
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