Verizon Wireless MiFi 2200 Product User Manual
Verizon wireless mobile broadband / nationalaccess, intelligent mobile hotspot
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- User manual (77 pages)
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Summary of Contents for Verizon Wireless MiFi 2200
- Page 1 Mobile Broadband / NationalAccess MiFi™ 2200 – Intelligent Mobile Hotspot Product user guide...
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Page 2: Software License
“Trademarks”) used in this user manual are the property of Verizon Wireless or their respective owners. Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Verizon Wireless or any other Trademark displayed in this user manual without the written permission of Verizon Wireless or its respective owners. -
Page 3: Table Of Contents
Contents Getting Started ............5 Overview. - Page 4 Status Bar ................34 Internet Connection .
- Page 5 Global Traffic Counters ..............55 Buttons .
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Page 6: Getting Started
Getting Started Overview Components Power Management Caring for Your Device... -
Page 7: Overview
Intranet, WiFi enabled devices, and access your email virtually anywhere! MiFi 2200 is an Intelligent Mobile Hotspot, empowering you with high-speed data access on the Verizon Wireless Mobile Broadband wireless data network as well as WiFi connectivity. Features Connect to High-Speed Wireless Data (Mobile Broadband and NationalAccess) •... -
Page 8: Package Contents
• If your device is already activated and you want to use WiFi mode only, your computer needs WiFi, Internet browser software only. Your device must have Verizon Wireless data service to function properly. [See Activate Your Device (page 24). - Page 9 Software When you connect MiFi 2200 to your computer for the first time, the software automatically installs itself on your computer. The software is included on the device (no CD required). The device has two modes: Mobile Broadband (USB Cable) mode, and WiFi mode. Mobile Broadband (USB Cable) mode: Change the device settings with the VZAccess •...
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Page 10: Components
Components ➊ ➊ Power Button/Power Button LED: Powers on and off the device. The LED indicates power, battery status, and roaming activity. [See LED States (page 10). ➋ ➊ microUSB Connector: The AC charger and USB cable connect here. ➌ ➊... -
Page 11: Led States
LED States Service Status LED LED Color Status Description No light Off, and the The device is powered off or otherwise is not getting Power Button power. LED is also off No light Off; the Power The device is in low-power Standby mode. [See Power Button LED is Management... -
Page 12: Power Management
Power Management Your device will work from its battery or when plugged into a power source. Battery — The battery lasts for up to four hours. Charge the battery by plugging in the AC • adapter. While the battery is charging the Power Button LED is solid amber. When the battery is fully charged, the LED is solid green. -
Page 13: Battery Tips
Battery Tips WARNING ! Use only batteries and chargers with your device that have been approved by your service provider or by Novatel Wireless. Always use Novatel Wireless original batteries and chargers. The warranty does not cover damage caused by non-Novatel Wireless batteries and/or chargers. -
Page 14: Caring For Your Device
Caring for Your Device Like any electronic device, the device must be handled with care to ensure reliable operation. Verizon Wireless recommends the following guidelines: Protect the device from liquids, dust, and excessive temperatures. • Do not apply adhesive labels to the device; they might cause the device to potentially •... -
Page 15: Using Mifi 2200
Using MiFi 2200 Accessing the Network Using the Device for the First Time Configuring WiFi Mode Using the Device After Setup is Complete Accessing the User Guides... -
Page 16: Accessing The Network
Subject to Customer Agreement, Calling Plan, credit approval & other service terms. Mobile Broadband Rev.A speed claim based on our network tests with 5 MB FTP data files without compression. Verizon Wireless is rapidly adding Rev. A capability to your Mobile Broadband service area. Your Mobile Broadband Rev. A-enabled device will indicate coverage when you are in a Mobile Broadband Rev. -
Page 17: Using The Device For The First Time
(page 24). IMPORTANT MiFi 2200 requires an activated account with Verizon Wireless to function. Activation must be performed within a Mobile Broadband and/or NationalAccess coverage area while connected to a computer using the USB cable. VZAccess Manager must be installed prior to activation. -
Page 18: Insert And Charge The Battery
Insert and Charge the Battery IMPORTANT Before you use your device, be sure to charge the battery for at least 2.5 hours to ensure a full initial charge. MiFi 2200 requires an activated account with a network operator. To insert and charge the battery ➊ ➊... -
Page 19: Connect The Device To The Computer With The Usb Cable
Use only batteries and chargers with your device that have been approved by Verizon Wireless or Novatel Wireless. The failure to use approved batteries and chargers may increase the risk that your device will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. -
Page 20: Power Mifi 2200 On And Off
➋ ➊ MiFi 2200 is powered on automatically and begins charging. IMPORTANT The recommended minimum distance between you and the device is 8 inches. Extend the microUSB cable so MiFi is at least 8 inches from your body. Power MiFi 2200 On and Off Power On ➤... -
Page 21: Install The Software
Install the Software IMPORTANT Installation must be performed within a Mobile Broadband and/or NationalAccess coverage area. Before installing your new software, delete or uninstall any previously installed modem or dialer software from your computer. [See How do I uninstall the previously installed software? (page 63). -
Page 22: Set Up The Software
Set Up the Software Set up the software (Windows) ➊ ➊ Turn on MiFi 2200. [See Power MiFi 2200 On and Off ] Be sure both LEDs are green. (page 19). IMPORTANT Both LEDs must be green for the software to detect the device correctly. ➋... - Page 23 If your device was already activated prior to installing VZAccessSM Manager and you are in a broadband coverage area, the software connects to the Verizon Wireless network. If your device was not already activated prior to installing VZAccess Manager, the software connects to the Verizon Wireless activation website.
- Page 24 If your device was already activated prior to installation of VZAccess Manager and you are in a broadband coverage area, the software connects to the Verizon Wireless network. If your device was not already activated prior to installation of VZAccess Manager, the software connects to the Verizon Wireless activation website.
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Page 25: Activate Your Device
The device can be activated three ways: in a Verizon Wireless store • by contacting Verizon Wireless Telesales • self-activation through the Verizon Wireless activation website (as part of setting up the • software; a message appears the first time you activate your device). To self-activate your device ➤... -
Page 26: Properly Remove The Device From Your Computer
Properly Remove the Device from Your Computer IMPORTANT Be sure to disconnect from the network and quit VZAccess Manager before you remove the device from your computer. Disconnecting and quitting the software avoids potential problems such as automatic shutdown or screen freezing. MiFi 2200’s USB technology allows you to safely remove the device from your computer at any time when you are not connected to the network. -
Page 27: Configuring Wifi Mode
Wireless Networks, or click the Airport icon in the menu bar on a Mac. If you are unfamiliar with wireless networking on your computer, consult the computer help system. ➌ ➊ Connect to the network name found on the sticker on the device. The name includes Verizon MiFi2200. ➍ ➊ Open your browser and type http://192.168.1.1 into the address bar. Then press the Enter or Return key. -
Page 28: Using The Device After Setup Is Complete
Using the Device After Setup is Complete MiFi 2200 has two modes: Mobile Broadband with USB Cable mode or WiFi mode. Mobile Broadband with USB Cable Mode You can use MiFi 2200 as a USB modem to connect your computer to the mobile broadband network. -
Page 29: Wifi Mode
WiFi Mode You can use MiFi 2200 as a wireless hotspot to connect your computer and/or (up to a total of five) other WiFi enabled devices to the mobile broadband network. You can customize MiFi 2200’s settings using MiFi Settings. [See Configuring MiFi Settings (page 32). -
Page 30: Setting Up A Temporary Hotspot
Setting Up a Temporary Hotspot You can use the device to set up a temporary hotspot to allow a maximum of five connections to your MiFi 2200 at one time. The Temporary Hotspot profile is pre-set on your device. It generates a temporary network name (SSID) and network key so you can allow others to connect to your device without having to change your secure profile’s security settings. -
Page 31: Accessing The User Guides
Select Install or run program from your media. A window opens. If the User Account Control window opens, click Yes. ➎ ➊ In the Verizon dialog, click View Documentation. A window opens. ➏ ➊ Click the file name to open the user guide you would like to read. -
Page 32: Mifi Settings
MiFi Settings Configuring MiFi Settings Welcome Home WiFi Password MAC Filter Port Filtering Advanced Settings Config File Diagnostics Port Forwarding Power Management... -
Page 33: Configuring Mifi Settings
Configuring MiFi Settings You can configure the WiFi settings on your device using the easy-to-use MiFi Settings Web-based User Interface (MiFi Settings). It allows you to manage, monitor, and customize your WiFi and Mobile Broadband connection when the device is in WiFi mode. The following sections describe how to connect to MiFi Settings, as well as each screen and the corresponding functionality. -
Page 34: Welcome
Welcome The Welcome screen is the first screen you see after connecting and prior to logging in. It contains status information about MiFi 2200 but does not allow changes until after you log in. Login Type the password (the default password is admin) in the Login field at the top right corner of the window. -
Page 35: Status Bar
Status Bar The Status Bar at the top of the screen contains information about the mobile (3G) network connection, plus the battery status. The following information is available: Signal Strength Image – The current signal strength for the mobile network. •... -
Page 36: Wlan
WLAN The WLAN section provides more information about the wireless network (also called WiFi LAN or an 802.11 network). The following information is available. Profile — The wireless (802.11) profile currently in use. There are three possible profiles, and • each has its own settings. -
Page 37: Home
Home The Home screen is the first screen you see after logging in to MiFi Settings. It is similar to the Welcome Screen, but adds configuration options. It is the main point of entry for everything you do in the browser interface. Status and Menu Bar After you log in to MiFi Settings, the status bar on the Welcome screen changes to include the navigation menu. -
Page 38: Wlan Profile
WLAN Profile Most of the WLAN settings remain the same as on the Welcome screen. [See WLAN ] The (page 35). profile in use can now be changed. Select the profile from the pop-up menu and then click Apply. In the profile menu you can choose from Secure (recommended), Temporary Hotspot, and Open. IMPORTANT Changing the profile ends all WiFi connections to MiFi 2200, including the current connection to MiFi Settings. -
Page 39: Wifi
WiFi The WiFi screen is the screen you use to customize the WiFi profiles. The WiFi screen has the following options. Current Profile — The wireless (802.11) profile currently in use. • Selected Profile — The profile settings shown on the page. [See Changing to a Different •... -
Page 40: Choosing A Profile
Authentication — This is locked to Open Access for all profiles. • Network Key — The passkey for the wireless network. The default passkey is printed on • a sticker on the device. The following security types support the corresponding passkey lengths. -
Page 41: Updating The Current Profile
Updating the Current Profile To update the current profile, follow these steps. ➊ ➊ Keep the same profile in the Selected Profile pop-up menu. ➋ ➊ Make changes to the profile settings. ➌ ➊ Click Apply. If you change the Network Name (SSID), security method, or network key you will need to •... -
Page 42: Buttons
Buttons The Update Profile button adds changes to a profile not currently in use. This does not affect the existing WiFi connection between your computer and the device. The Apply button applies changes to the current profile. The Revert button returns changed profile settings to the previous settings. The Generate button (available for the Temporary Hotspot profile only) generates a network name (SSID) and network key for the Temporary Hotspot profile. -
Page 43: Lan
The LAN screen gives you information about MiFi 2200’s network. The screen has two sections, TCP/IP and Connected Devices. The TCP/IP section shows the following information. IP Address — The IP address for MiFi 2200. • Subnet Mask — The subnet mask network setting for MiFi 2200. The default value •... -
Page 44: Buttons
The Connected Devices section shows the following information for each device connected to the network. IP Address — The IP address for the connected device. • IP Type — This can be DHCP if the IP address came from MiFi 2200, or ARP if the ARP protocol •... -
Page 45: Password
Password The Security Menu includes the Password screen. The Password screen enables you to set the administration password. This password is the password you use to log in to MiFi Settings. It is set to admin by default. Change the Administration Password The default password is admin. -
Page 46: Mac Filter
MAC Filter The Security Menu includes the MAC Filter screen. IMPORTANT Do not enable MAC filtering unless you have added your own computer’s MAC address to the trusted client list. Otherwise you will be unable to access the device. The MAC Filter screen enables you to allow specific devices to connect to MiFi 2200’s wireless network. -
Page 47: Find The Mac Address On A Computer
When the feature is disabled (un-checked), any device with the correct network name (SSID) and network key (WiFi passkey) can connect to the MiFi 2200 wireless network. Find the MAC Address on a Computer The Media Access Controller (MAC) Address is also known as a hardware or physical address for a device (usually a network adapter). -
Page 48: Buttons
Buttons Delete Client removes a device from the Trusted Client List. Add Client adds the MAC address typed in the Add Trusted Client MAC Address field to the Trusted Client List. Apply saves changes made to the list. Revert discards changes made to the list. -
Page 49: Port Filtering
Port Filtering The Security Menu includes the Port Filtering screen. Port filtering blocks outgoing Internet connections. You can set a list of Allowed Applications to only allow certain programs to connect to the Internet. Enable Port Filtering This checkbox enables or disables the Port Filtering feature. When the feature is enabled (checked), you must select a port filtering application in the Allowed Applications list to allow that application to connect to the Internet. -
Page 50: Allowed Applications
Allowed Applications Enable each port filtering application that needs to be able to access the Internet. When port filtering is enabled, all other applications are blocked. Custom Applications This page has no effect unless the Port Filtering feature is enabled. Click Custom Applications to open the Custom Applications screen. -
Page 51: Advanced Settings
Advanced Settings The Advanced Menu includes the Advanced Settings screen. The Advanced Settings screen is divided into four sections: Access Point, 3G Modem, Router, and System. Access Point The SSID broadcast enable checkbox enables or disables the SSID broadcast feature. If this is enabled, MiFi 2200’s wireless network appears in the Available Wireless Networks list on your computer or portable device. -
Page 52: 3G Modem
3G Modem The Auto-connect enable checkbox enables or disables the Auto-connect feature. If this is enabled, MiFi 2200 automatically connects to Mobile Broadband/NationalAccess. If this is disabled, MiFi 2200 connects to Mobile Broadband/NationalAccess only after you click Connect on the home screen. Router The DHCP Server enable checkbox enables or disables the DHCP server feature. -
Page 53: Config File
Config File The Advanced Menu includes the Config File screen. The Config File screen provides the ability to download (back up) a copy of the configuration settings from MiFi 2200 to a file on your computer, or restore (upload) a previously-saved configuration file from your computer to MiFi 2200. - Page 54 Click Upload File to begin uploading the chosen file. After upload finishes, the config file is immediately applied, and MiFi 2200 restarts. WARNING! Uploading a configuration file changes ALL of the existing settings to match the configuration file. If the WiFi settings change, you will lose this connection, and will need to reconnect using the new settings.
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Page 55: Diagnostics
Diagnostics The Advanced Menu includes the Diagnostics screen. The Diagnostics screen shows information about the MiFi 2200 firmware and other system-level information. You can also view the system log. This screen is used mostly for troubleshooting and is not required for normal operation. System Information This section contains detailed information about MiFi 2200. -
Page 56: 3G Modem
3G Modem ESN — The Electronic Serial Number (ESN) is used by the mobile data network to identify this • particular modem. MDN — The Mobile Directory Number (MDN) is used by the mobile data network to identify • this particular data service. Version AP —... -
Page 57: Buttons
Verizon Wireless Network. Due to different network protocol overheads and protocol conversions, the data transmitted on the Verizon Wireless Network differs from what is observed on the device. Please see the Usage tab in VZAccess Manager during USB mode to view the estimated data usage for your current billing cycle. -
Page 58: Port Forwarding
Port Forwarding The Advanced Menu includes the Port Forwarding screen. The Port Forwarding feature allows incoming traffic (from the Internet) to be forwarded to a particular computer or device on MiFi 2200’s wireless network. Normally, incoming traffic from the Internet is blocked. You need to use Port Forwarding to allow Internet users to access any server you are running on your computer, such as a Web server, FTP server, or E-mail server. -
Page 59: Using Port Forwarding
Using Port Forwarding A number of common server applications are listed. To use any of these applications, follow this procedure: ➊ ➊ Install the application on a computer that is connected to MiFi 2200’s wireless network (WLAN). ➋ ➊ Ensure the computer is connected to MiFi 2200, and record the computer’s IP address for the MiFi Settings Web UI. -
Page 60: Power Management
Power Management The Advanced Menu includes the Power Management screen. MiFi 2200 can switch to a low-power Standby mode. When using battery power, switching to Standby mode greatly extends the battery life. To exit Standby mode, press the power button. Battery Power Select the desired Standby timer. -
Page 61: Troubleshooting
Troubleshooting Overview Common Problems and Solutions Technical Support... -
Page 62: Overview
Overview When properly installed, MiFi 2200 is a highly reliable product. Most problems are caused by one of these issues: System resources required by the device are being used by other devices. • Network coverage is unavailable due to coverage area, an account problem, or a network •... -
Page 63: Common Problems And Solutions
Common Problems and Solutions The following are some common problems and solutions. Windows only: What if my software didn’t install automatically? Your computer’s USB port might not work properly. You can try a different USB port or install ➤ ➊ the software manually. 1. Connect the device to your computer. 2. - Page 64 ➤ ➊ Help for more information. NOTE For best results, uninstall VZAccess Manager first, then uninstall Zain MiFi Broadband Generic Drivers, and then uninstall Verizon Wireless Firmware Updates (if present). Mac OS X: When the VZAccess Manager software is running, select the VZAccess Manager ➤ ➊ menu. Then click Uninstall VZAccess Manager. Follow the onscreen instructions. Restart the computer to finish removing the files.
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Page 65: Technical Support
Customer Service For Customer Service while in the U.S. or Canada, dial 1-800-922-0204. Data Technical Support For additional information and technical support for VZAccess Manager and Verizon wireless devices, you can visit the Verizon Wireless Data Technical Support page at: http://www.verizonwireless.com/b2c/support/data.jsp. -
Page 66: Product Specifications And Regulatory Information
Product Specifications and Regulatory Information Product Specifications Regulatory Statements Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal... -
Page 67: Product Specifications
Wireless Network – Dual Mode: CDMA 1X/EV-DO Wireless Network – 802.11 b/g WiFi Mode Default SSID Verizon MiFi2200 (see sticker on device for the identifier specific to your device) Battery Size 1150 mAh Time required for full charge when charging 2.5 hours (when not in use) -
Page 68: Regulatory Statements
Regulatory Statements CE Marking This device has been tested to and conforms to the essential regulatory requirements of the European Union R&TTE directive 1999/5/EC and has attained CE Marking. Federal Communications Commission Notice (FCC – United States) This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules and Industry Canada ICES-003. -
Page 69: Rf Exposure Content
NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by Novatel Wireless Technologies. MODIFICATIONS: The FCC requires that you be notified that any changes or modifications made to this device that are not expressly approved by Novatel Wireless, Inc. -
Page 70: Wireless Communications
Verizon Wireless or its partners will not be held responsible for damages of any kind resulting from the delays or errors in data transmitted or received with the MiFi 2200 device, or failure of the MiFi 2200 device to transmit or receive such data. -
Page 71: Safety Hazards
Safety Hazards Do not operate MiFi 2200 in an environment that might be susceptible to radio interference resulting in danger, specifically: Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off the host device and remove the device from the USB port when instructed to do so, or when you suspect that it might cause interference or danger. - Page 72 Electrostatic discharge (ESD) Electrical and electronic devices are sensitive to electrostatic discharge (ESD). Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device. If the software is not operational after an ESD occurrence, then restart your computer.
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Page 73: Proper Battery Use And Disposal
Proper Battery Use and Disposal IMPORTANT In event of a battery leak: • Do not allow the liquid to come in contact with the skin or the eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice •... -
Page 74: Glossary
Glossary... - Page 75 Glossary ● ➊ 3G — Third Generation. 3G refers to the third generation of mobile telephony technology. The evolution of 3G technology is as follows: CDMA technologies » 1xRTT offered speeds up to 144 Kbps (2002). » EV-DO increased downlink speeds up to 2.4 Mbps (2004). » EV-DO Rev A boosted downlink speeds to 3.1 Mbps (2006). » EV-DO Rev B can use 2 to 15 channels with each downlink peaking at 4.9 Mbps. » Ultra Mobile Broadband was slated to reach 288 Mbps but operators might switch to LTE instead. ● ➊ 802.11 (b, g, n) — A set of WLAN communication standards in the 2.4, 3.6 and 5 GHz frequency bands. ●...
- Page 76 ● ➊ HTTP — Hypertext Transfer Protocol. An application-level protocol for accessing the World Wide Web over the Internet. ● ➊ ICCID — Integrated Circuit Card IDentification. A serial number stored in and engraved or printed on a SIM card that internationally identifies the card. ●...
- Page 77 ● ➊ Port Number — A 16-bit number used by the TCP and UDP protocols to direct traffic on a TCP/IP host. Certain port numbers are standard for common applications. ● ➊ Protocol — A standard that enables connection, communication, and data transfer between computing endpoints.
- Page 78 ● ➊ WCDMA — Wideband Code-Division Multiple Access. A 3G mobile wireless technology that promises much higher data speeds to mobile and portable wireless devices. Another name for UMTS. ● ➊ WEP — Wired Equivalent Privacy. An IEEE standard security protocol for 802.11 networks. Superseded by WPA and WPA2.