HP EVA P6000 Software Manual page 4

Saving array configuration data...............................................................................................38
Task checklist.........................................................................................................................39
3 Upgrading the Enterprise Virtual Array........................................................42
Step 1. Checking the health of the Enterprise Virtual Array...........................................................42
Step 2. Configure User-Initiated Service Mode (UISM).................................................................44
Step 3. Disabling array passwords............................................................................................45
Step 4. Halting all host access to the array for an offline upgrade ................................................45
Step 5. Upgrading the controller software .................................................................................46
Resetting the I/O module....................................................................................................55
Step 6. Upgrading the disk drive firmware.................................................................................56
Upgrading firmware on all disks..........................................................................................57
Upgrading firmware on a single disk....................................................................................61
Step 7. Entering array passwords..............................................................................................61
Enabling password access in HP P6000 Command View .......................................................62
Step 8. Resuming array operation.............................................................................................62
Task checklist.........................................................................................................................64
4 Troubleshooting........................................................................................65
HP P6000 Command View......................................................................................................65
HP P6000 Command View with a management server...........................................................65
HP P6000 Command View errors........................................................................................65
View is not set or view list is null......................................................................................65
HTTP status 404, not found or status 503, no service.........................................................66
Unknown storage system................................................................................................66
No storage systems found..............................................................................................67
Creating disk groups with double protection level ..................................................................68
Security credentials configuration ........................................................................................68
Upgrading the disk drive firmware ...........................................................................................68
Selecting an array .................................................................................................................69
Disabling DR group failsafe mode ............................................................................................70
Downloading the controller software file ...................................................................................70
Invalid firmware image file (Status code 21006).....................................................................70
Bad image header (Status code 65).....................................................................................71
Offline array .........................................................................................................................71
Multiple resynchronizations .....................................................................................................71
5 Support and other resources......................................................................73
Contacting HP........................................................................................................................73
HP technical support..........................................................................................................73
Subscription service............................................................................................................73
Documentation feedback....................................................................................................73
Related information.................................................................................................................73
Documents........................................................................................................................73
Websites..........................................................................................................................73
Typographic conventions.........................................................................................................74
Index.........................................................................................................75
4 Contents