Troubleshooting - Canon imageCLASS MF5950dw Settings Manual

Troubleshooting

This section describes the causes and solutions for the problems occurred during wireless LAN settings.
To set and operate the wireless LAN router or access points
Please read the instruction manual for the wireless LAN router or access point, or contact the
manufacturer of the wireless LAN router/access point.
When an Error Message
Appears
If Problems Occur
"Cannot fi nd access point." .........................................................................................2-2
"Could not connect. More than one access point was detected." ................2-2
"WPS connection failed." ..............................................................................................2-2
"Wireless connection failed." ......................................................................................2-3
"Open authentication failed. Check WEP settings." ............................................2-3
"Could not connect. Check PSK settings." ..............................................................2-3
The SSID of the wireless LAN router or
access point is not displayed in the list of access points. ...............................2-4
Cannot detect the SSID or network key of the wireless LAN router or
access point. ....................................................................................................................2-4
The Remote UI is not displayed. ...............................................................................2-5
<Wireless LAN Settings> cannot be selected
because it is grayed out in the Network Settings menu. .................................2-5
Troubleshooting
2-1