Epson AcuLaser M8000 Series User Manual
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Epson AcuLaser M8000 Series User Manual

Epson AcuLaser M8000 Series User Manual

Epson printer user manual
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User's Guide
NPD3936-00 EN

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Summary of Contents for Epson AcuLaser M8000 Series

  • Page 1 User’s Guide NPD3936-00 EN...

  • Page 2: Copyright And Trademarks

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko...
  • Page 3 CompactFlash is a trademark of SanDisk Corporation, registered in the United States and other countries. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. Copyright © 2008 Seiko Epson Corporation. All rights reserved.

  • Page 4: Operating System Versions

    Windows Server 2003 refers to Windows Server 2003 Standard Edition and Windows Server 2003 Enterprise Edition. ❏ Windows Server 2003 x64 refers to Windows Server 2003 x64 Standard Edition and Windows Server 2003 x64 Enterprise Edition. EPSON AcuLaser M8000 Series User's Guide Operating System Versions...

  • Page 5: Table Of Contents

    Finding the place for the printer........
  • Page 6 From the printer........
  • Page 7 Stacker................121 EPSON AcuLaser M8000 Series...
  • Page 8 Transporting the Printer........
  • Page 9 The printer does not print (Ready light off)........
  • Page 10 The printer does not print correctly in the PostScript mode......199...
  • Page 11 Hardware requirements............226 System requirements (only for Epson PCL6 printer driver)....... 226 Using the PCL6 Printer Driver (Only for Epson PCL6 Printer Driver).
  • Page 12 Before Contacting Epson........

  • Page 13: Safety Instructions

    Setting up the printer ❏ Because the printer weighs approximately 25 kg (55 lb) with consumable products installed, one person should not lift or carry it. Two people should carry the printer, lifting it by the correct positions as shown below.
  • Page 14 ❏ Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug. ❏ Avoid using an electrical outlet that is controlled by wall switches or automatic timers. Accidental disruption of power can erase valuable information in your computer’s and printer’s memory.

  • Page 15: Earth Leakage Circuit Protector

    108 for instructions on how to install the stabilizers. Earth leakage circuit protector The printer has an earth leakage circuit protector on its back. If any earth leakage occurs on the printer, the protector breaks the electric circuit automatically to avoid fire or any other accidents.
  • Page 16 EPSON AcuLaser M8000 Series User's Guide 3. Turn the circuit breaker switch back to ON. a. circuit breaker switch b. test button If you notice anything unusual, contact your local Epson dealer or representative. Safety Instructions...

  • Page 17: Finding The Place For The Printer

    User's Guide Finding the place for the printer When relocating the printer, always choose a location that has adequate space for easy operation and maintenance. Use the following illustration as a guide for the amount of space required around the printer to ensure smooth operation.

  • Page 18: Using The Printer

    ❏ Slots and openings in the cabinet and the back or bottom are provided for ventilation. Do not block or cover them. Do not put the printer on a bed, sofa, rug, or other similar surface or in a built-in installation unless proper ventilation is provided.
  • Page 19 ❏ Do not disconnect the plug while the printer is on. ❏ If the printer will not be used for a long time, disconnect the plug from the electrical outlet. ❏ Unplug this printer from the wall outlet before cleaning.

  • Page 20: Handling The Consumables

    ❏ Be careful not to scratch the surface of the drum. When you remove the imaging cartridge from the printer, always place it on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality.

  • Page 21: Safety Information

    Internal laser radiation There is a Class III b Laser Diode Assembly that has an invisible laser beam inside the printer head unit. The printer head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened under any circumstances.
  • Page 22 ❏ Long, continuous printing together with any of the above Printer location The printer should be located so that the exhaust gases and heat generated are: ❏ Not blown directly into the user’s face ❏ Vented directly out of the building whenever possible...

  • Page 23: Chapter 1 Getting To Know Your Printer

    Front view a. face-down tray b. top cover c. control panel d. right side cover e. paper indicator f. standard lower paper cassette g. power switch h. paper support EPSON AcuLaser M8000 Series User's Guide Getting to Know Your Printer...

  • Page 24: Rear View

    EPSON AcuLaser M8000 Series User's Guide Rear view a. cover B lever b. cover B c. upper option cover d. AC inlet e. circuit breaker switch f. lower option cover g. parallel interface connector h. USB interface connector i. Type-B interface card slot cover j.

  • Page 25: Inside The Printer

    Inside the printer a. imaging cartridge b. cover A c. MP tray d. tray paper size switch Control panel EPSON AcuLaser M8000 Series User's Guide Getting to Know Your Printer...

  • Page 26: Options And Consumable Products

    Options and Consumable Products Options You can add to your printer’s capabilities by installing any of the following options. ❏ 500-Sheet Universal Paper Cassette Unit (C12C802542) This unit increases paper feeding capacity up to 500 sheets of paper. You can install up to three units.

  • Page 27: Consumable Products

    64 MB RAM DIMM and two optional 256 MB RAM DIMMs. Note: Make sure that the DIMM you purchase is compatible with Epson products. For details, contact the store where you purchased this printer or an Epson qualified service representative.

  • Page 28: Printer Features

    Provides network administrators with information on both the printer driver and network settings. Font Guide Provides you with information on fonts used on the printer. You need to copy this guide, or you can open it directly from following directory on the software CD-ROM.

  • Page 29: Security Printing

    User's Guide Security printing This printer enables you to print with security function. For example, you can store print jobs on the memory and print them later directly from the printer’s control panel. You can also print a document as a copy-protected document. The printer can encrypt print data using the SSL (Secure Sockets Layer) protocol to protect confidential information on the network.

  • Page 30: Chapter 2 Printing Tasks

    The MP tray (Multi-purpose tray) is the paper source that is available for various types of paper, such as labels, envelopes, thick paper, and transparencies. Note: To load envelopes, see “Envelopes” on page 40. 1. Open the MP tray. EPSON AcuLaser M8000 Series User's Guide Printing Tasks...
  • Page 31 EPSON AcuLaser M8000 Series User's Guide 2. Slide the paper guides to accommodate the paper you are loading. Note: When the loading paper size is bigger than B4, open the extension tray on the MP tray to accommodate the paper.
  • Page 32 EPSON AcuLaser M8000 Series User's Guide 3. Load a stack of the desired paper with the printable surface facing up. Then slide the paper guides to get a snug fit. Note: Make sure that you do not load paper beyond the limit mark.

  • Page 33: Standard Lower Paper Cassette

    Standard lower paper cassette This cassette gives you a second paper source in addition to the MP tray. 1. Pull out the paper cassette. EPSON AcuLaser M8000 Series , set the MP Tray Size setting on the control panel to User's Guide...
  • Page 34 3. Pinch the knobs and slide the paper guides to accommodate the paper you are loading. Note: When loading paper that is A3, B4, A4 portrait, or larger, extend the paper cassette. If you do not need to extend the paper cassette, go to step 8. EPSON AcuLaser M8000 Series User's Guide Printing Tasks...
  • Page 35 EPSON AcuLaser M8000 Series User's Guide 4. Slide the unlock levers outward. 5. Pull out the paper tray to extend the paper cassette and align the arrow marks according to the paper size. Printing Tasks...
  • Page 36 EPSON AcuLaser M8000 Series User's Guide 6. Slide the unlock levers back to their lock positions. 7. Pinch the knobs and slide the paper guide to accommodate the paper you are loading. Printing Tasks...
  • Page 37 Note: Make sure that you do not load paper beyond the limit mark. 9. Insert the paper size label into the front of the paper cassette. 10. Replace the tray cover. EPSON AcuLaser M8000 Series User's Guide Printing Tasks...

  • Page 38: Optional Paper Cassette Unit

    “Standard lower paper cassette” on page 33. Notes on loading A4 size paper You can load A4 size paper both in portrait and landscape orientation in the printer. Set the printer as follows when you load A4 size paper.

  • Page 39: Selecting And Using Print Media

    Since the quality of any particular brand or type of media may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of media. Always test samples of media stock before purchasing large quantities or printing large jobs.

  • Page 40: Envelopes

    ❏ Envelopes that have no glue or no tape Caution: Do not use window envelopes. The plastic on most window envelopes will melt. Available paper source: ❏ MP tray a. C5, IB5 b. Mon, C10, DL, C6 Printer driver settings: EPSON AcuLaser M8000 Series User's Guide Printing Tasks...

  • Page 41: Thick Paper

    Unless specifically instructed in this guide, be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or the surrounding areas. If the printer has been in use, the fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 40 minutes to allow the heat to subside before doing so.

  • Page 42: Transparencies

    Paper Type: Transparency Note: Duplex printing is not available for transparencies. Custom paper size Available paper size: ❏ 75 × 98.4 mm to 297 × 508 mm Available paper source: ❏ MP tray EPSON AcuLaser M8000 Series User's Guide Printing Tasks...

  • Page 43: Cancelling A Print Job

    ❏ The saved paper sizes can only be used with the printer driver you saved them to. Even if multiple printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings.

  • Page 44: From The Computer

    From the computer For Windows users Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel from the Document menu. Setting the Print Quality You can change the print quality of printouts through settings in the printer driver.

  • Page 45: Using The Advanced Setting

    EPSON AcuLaser M8000 Series User's Guide 2. Click Automatic, then choose desired printing quality. 3. Click OK. Using the Advanced setting For Windows users 1. Click the Basic Settings tab. Printing Tasks...

  • Page 46: Customizing Print Settings

    1. Click the Basic Settings tab. 2. Select Advanced, then click More Settings. 3. Make appropriate settings. For details about each setting, see online help. 4. Click OK. Saving your settings You can save your custom settings. EPSON AcuLaser M8000 Series User's Guide Printing Tasks...

  • Page 47: Toner Save Mode

    ❏ You cannot use a predefined setting name for your custom settings. ❏ The saved custom settings can only be used with the printer driver you saved them to. Even if multiple printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings.

  • Page 48: Setting The Advanced Layout

    2. Select the Duplex check box, then select Left, Top, or Right as the binding position. Note: The Duplex check box appears only when the Duplex Unit is recognized by the printer driver. If it is not recognized, confirm that the option is set to Installed on the Optional Settings tab. If necessary, update the installed option information manually.

  • Page 49: Output Settings

    Even if you select Stacker from the Output Tray drop-down list, the setting may be automatically changed to Face-down tray during printing when the paper size specified in the document is not supported by the stacker. EPSON AcuLaser M8000 Series User's Guide Printing Tasks...

  • Page 50: Modifying The Print Layout

    This function allows you to print multiple pages on single sheets of paper. For Windows users 1. Click the Advanced Layout tab. 2. Select the Print Layout check box and the number of pages you want to print on one sheet of paper. EPSON AcuLaser M8000 Series User's Guide Printing Tasks...

  • Page 51: Resizing Printouts

    EPSON AcuLaser M8000 Series User's Guide 3. If you want to make detailed settings, click More Settings. The Print Layout Settings dialog box appears. 4. Make appropriate settings. For details about each setting, see online help. 5. Click OK. Resizing printouts This function allows you to enlarge or reduce your document.

  • Page 52: Printing Watermarks

    This setting is not available when you select Zoom To check box. 5. Click OK. Printing watermarks This function allows you to print a text-based or image-based watermark on your document. For Windows users 1. Click the Advanced Layout tab. EPSON AcuLaser M8000 Series User's Guide Printing Tasks...

  • Page 53: Making A New Watermark

    3. Select Text or BMP and type a name for the new watermark in the Name box. 4. If you select Text, type the watermark text in the Text box. If you select BMP, click Browse, select the BMP file you want to use, then click Open. EPSON AcuLaser M8000 Series User's Guide Printing Tasks...

  • Page 54: Printing Headers And Footers

    ❏ You can register up to 10 original watermarks. ❏ The saved watermarks can only be used with the printer driver you saved them to. Even if multiple printer names are set for a printer driver, the settings can be available only for the printer name in which you saved the settings.

  • Page 55: Printing With An Overlay

    This function allows you to print a standard form or letterhead onto the original document. Note: ❏ This function is for Windows only. ❏ The overlay function is available only when High Quality (Printer) is selected for the Printing Mode in the Extended Settings dialog box from the Optional Settings tab. Creating an overlay 1.
  • Page 56 7. Click OK. Note: ❏ To change the settings of the overlay form data you created, access the printer driver and repeat all the steps above. Note that on the step 3, select Overlay Print, then click Edit Form. ❏ The following 9 characters cannot be used for form names: \ / : * ? " < > |.
  • Page 57 4. Make appropriate settings. For details about each setting, see online help. Note: If you cannot select the form from the application, access the printer driver from the operating system. For details, see “Accessing the printer driver” on page 204.

  • Page 58: Printing With An Overlay (With The Storage)

    This function is available only when the following conditions are satisfied. ❏ The optional CompactFlash memory is installed on the printer. ❏ Update the Printer Option Info Automatically is selected under the Optional Settings tab on the printer driver. ❏ High Quality (Printer) mode is set.
  • Page 59 Note: ❏ Only form names that can be registered appear on the Form Names list. ❏ Click Print List to print the form list registered in the printer. 8. Click Back to close the Register to Storage dialog box. 9. Click OK.

  • Page 60: Printing The Copy-Protected Document

    “COPY” is printed several times on the document. Note: ❏ Epson will not guarantee to secure from information leakage and any other damage by using this function, nor hidden letters appear in all cases. ❏ Screen-tone may be too dark, hidden letters may not be printed on the entire print, or hidden letters...

  • Page 61: Printing Web Pages To Fit Your Paper Size

    3. Select Front or Back to select if “COPY” is printed in front or back of the images in the document. 4. Click OK. Printing Web Pages to Fit Your Paper Size This function allows you to make Web pages fit to your paper size when printing. Install EPSON Web-To-Page from the printer software CD-ROM. Note: This software is not available for Windows Vista, XP x64, Server 2008, and Server 2003.

  • Page 62: Using The Reserve Job Function

    Using the Reserve Job Function This function allows you to store print jobs on the printer’s memory and to print them later directly from the printer’s control panel. You can prevent the printed document from being looked at by other people by applying a password to the print job.
  • Page 63 Note: The OK button becomes available after both the user name and job name have been entered. If you selected Re-print Job, the printer prints your document. If you selected Verify Job, the printer prints one copy of your document.

  • Page 64: Chapter 3 Using The Control Panel

    Using the Control Panel Menus When to make control panel settings In general, printer driver settings override settings made using the control panel. You should make the following settings by using the control panel because these settings cannot be made in the printer driver.

  • Page 65: How To Register Menus As Bookmarks

    Note: ❏ You need to turn the printer off and then on to activate some settings. For details, see “Control Panel Menus” on page 66. ❏ The OK button can be used instead of the r Right button in step 3 or 5.

  • Page 66: Control Panel Menus

    AUX Status Sheet USB Ext I/F Status Sht PS3 Status Sheet PS3 Font List ROM A Information PCL Font Sample ESCP2 Font Sample FX Font Sample I239X Font Sample EPSON AcuLaser M8000 Series Values Using the Control Panel User's Guide...
  • Page 67 Available only when the Network I/F setting in Network Menu is set to On. Available only when an optional interface card is installed. Available only when the printer is connected to a USB device with D4 support and has been turned on when the USB I/F setting is set to On.

  • Page 68: System Information Menu

    Prints a sheet showing information about the PS3 mode such as the PS3 version. PS3 Font List, PCL Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font Sample Prints a sample of the fonts available for your selected printer emulation. ROM A Information Prints a sheet showing information about the memory installed in the ROM A slot.

  • Page 69: Tray Menu

    Settings (default in bold) Parallel Auto, ESCP2, FX, I239X, PS3, PCL EPSON AcuLaser M8000 Series Settings (default in bold) A4 Portrait, A4 Landscape, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5...

  • Page 70: Printing Menu

    Auto, ESCP2, FX, I239X, PS3, PCL Available only when an optional Type-B interface card is installed. Printing Menu Note: The settings are overridden by the settings made in the printer driver. Item Settings (default in bold) Page Size A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5, CTM...
  • Page 71 Turning RITech on produces smoother and crisper lines, text, and graphics. Toner Save When this setting is selected, the printer saves toner by substituting a gray shade for the black inside of characters. The characters are outlined in full black on the right and lower edges.

  • Page 72: Setup Menu

    Auto Eject Page Size Ignore Auto Cont *4*5 Page Protect EPSON AcuLaser M8000 Series Settings (default in bold) English, Français, Deutsch, Italiano, ESPAÑOL, SVENSKA, Dansk, Nederlands, SUOMI, Português, Norsk, 5, 15, 30, 60, 120, 180, 240 Min 0, 5 to 60 to 300 in increments of 1...
  • Page 73 The time before a time out occurs is the length of time from the point when no data is being received from an interface until the point of switching the interface. If the printer has a print job when switching the interface, the printer prints the print job.
  • Page 74 This setting determines whether the MP tray has the highest or lowest priority when Auto is selected as the Paper Source setting in the printer driver. When Normal is selected as the MP Mode, the MP tray has the highest priority as the paper source. If you select Last, the MP tray has the lowest priority.
  • Page 75 Size Ignore If you want to ignore a paper size error, select On. When you turn this item on, the printer keeps printing even if the image size exceeds the printable area for the specified paper size. This may cause smudges because of the toner that is not transferred onto the paper properly.

  • Page 76: Reset Menu

    Reset Stops printing and clears the current job received from the active interface. You may want to reset the printer when there is a problem with the print job itself and the printer cannot print successfully. Reset All Stops printing, clears the printer memory, and reboots automatically. The print jobs received from all interfaces are erased.

  • Page 77: Quick Print Job Menu

    Reset the feed roller C2/C3/C4 life counter when you replace the feed roller C2/C3/C4. Quick Print Job Menu This menu allows you to print or delete print jobs that were stored in the printer’s memory using the Quick Print Job feature (Re-Print Job, Verify Job, Stored Job) of the printer driver’s Reserve Job function.

  • Page 78: Parallel Menu

    Specifies the current date and time by entering them directly. Date Format Specifies the format to display the date. Parallel Menu These settings control communication between the printer and the computer when using the parallel interface. Item Parallel I/F *1*2...

  • Page 79: Usb Menu

    Note: ❏ To activate Buffer Size settings, you must turn off the printer for more than five seconds then turn it back on. Or, you can perform a Reset All operation, as explained in “Reset Menu” on page ❏...

  • Page 80: Network Menu

    Or, you can perform a Reset All operation, as explained in “Reset Menu” on page ❏ Resetting the printer erases all print jobs. Make sure the Ready light is not flashing when you reset the printer.

  • Page 81: Aux Menu

    Depending on the font that has been selected. FontSource Sets the default font source. Font Number Sets the default font number for the default font source. The available number depends on the settings you made. Pitch EPSON AcuLaser M8000 Series User's Guide Using the Control Panel...

  • Page 82: Ps3 Menu

    Selects the number of lines for the selected paper size and orientation. This also causes a line spacing (VMI) change, and the new VMI value is stored in the printer. This means that later changes in the Page Size or Orientation settings cause changes in the Form value, based on the stored VMI.
  • Page 83 Auto, A4, A3, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5 Error Sheet When you select On, the printer prints out an error sheet when an error occurs in the PS3 mode or when the PDF file you tried to print is not a supported version.

  • Page 84: Escp2 Menu

    Sets the distance from the top of the page to the baseline of the first printable line. The distance is measured in inches. The smaller the value, the closer the printable line is to the top. EPSON AcuLaser M8000 Series User's Guide...
  • Page 85 Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If you select Off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character.

  • Page 86: Fx Menu

    Specifies whether the printer prints a slashed or unslashed zero. FX Menu Item Settings (default in bold) Font Courier, Prestige, Roman, Sans serif, Script, Orator S, OCR A, OCR B Pitch 10, 12, 15 cpi, Prop. Condensed Off, On T. Margin 0.40 ...
  • Page 87 Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If you select Off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character.

  • Page 88: I239X Menu

    ZeroChar Selects whether the printer prints a slashed or unslashed zero. I239X Menu The I239X mode emulates IBM These settings are available only when the printer is in the I239X mode. Item Settings (default in bold) Font Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif Pitch 10, 12, 15, 17, 20, 24 cpi, Prop.
  • Page 89 Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation whenever the printing position goes beyond the right margin. If this setting is off, the printer does not print any characters beyond the right margin and does not perform any line wrapping until it receives a carriage-return character.

  • Page 90: Password Config Menu

    Before changing the setting, you have to enter the password set in the Password Config setting. Support Menu Enter the Support Mode by pressing the d Down button while turning the printer on, to make Support Menu and Printer Adjust Menu appear. EPSON AcuLaser M8000 Series...

  • Page 91: Bookmark Menu

    ❏ When formatting the CompactFlash or deleting the data, unplug the interface cables and do not print files. Format CompactFlash Formats the CompactFlash memory in the printer if a CompactFlash memory is installed. Format PS3 CompactFlash Formats the CompactFlash area where PostScript information is stored if a CompactFlash memory is installed.

  • Page 92: Status And Error Messages

    The selected menu is registered as a bookmark. Cancel All Print Job The printer is canceling all print jobs in the printer memory, including jobs the printer is currently receiving or printing. This message appears when the + Cancel Job button has been pressed down for more than 2 seconds.
  • Page 93 Start/Stop button to resume printing. Check Paper Size The paper size setting is different from the size of paper loaded in the printer. Check to see if the correct size of paper is loaded in the specified paper source.
  • Page 94 The Duplex Unit has become separated from the printer. Duplex Memory Overflow There is not enough memory for duplex printing. The printer prints only on the front and ejects the paper. To clear this error, follow the instructions below. If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the Start/Stop button to print on the back of the next sheet, or press the + Cancel Job button to cancel the print job.
  • Page 95 An unformatted ROM module has been inserted. To clear this error, either press the Start/Stop button or turn off the printer and remove the ROM module, then reinstall the ROM module. If that fails to clear the error, contact your dealer.
  • Page 96 64 for instructions. You may need to increase the amount of printer memory to be able to print at the desired print quality for your document. For more information on adding memory, see “Memory Module” on page 131.
  • Page 97 The spool file on the driver is deleted while printing or the data is abnormal. Press the Start/Stop button to clear the error. Invalid N/W Module There is no network program, or the network program cannot be used with your printer. Contact a qualified service representative. Invalid PS3 There are errors in the ROM module.
  • Page 98 Epson. Install a genuine Epson product, or Clear All Warnings of the Reset Menu on the control panel to clear the warning message. See “Replacing Consumable Products” on page 147 for instructions on replacing the toner cartridge.
  • Page 99 + Cancel Job button to cancel the print job. If you press the Start/Stop button without replacing the paper, the printer will print on the loaded paper even though it does not match the required size.
  • Page 100 To avoid this error, it is recommended that you set the Page Protect setting to On and add more memory to the printer. See “Setup Menu” on page 72 and “Memory Module” on page 131 for details. PS3 CompactFlash Full The memory allocated for writing PostScript 3 commands on the optional CompactFlash memory is full.
  • Page 101 The printer cannot store the data of your print job using the Reserve Job function. The maximum number of print jobs stored on the printer’s memory has been reached, or the memory has no more memory available to store a new job. To store a new print job, delete a previously stored job. Also, if you have any Confidential Jobs stored, printing those jobs will make more memory available.
  • Page 102 Service Req Cffff/Service Req Exxx A controller error or a print engine error has been detected. Turn off the printer. Wait at least 5 seconds, then turn it back on. If the error message still appears, write down the error number listed on the LCD panel (Cffff/Exxx), turn off the printer, unplug the power cord, then contact a qualified service representative.
  • Page 103 The printer is warming up the fuser to be ready to print. Write Error ROM A, Write Error ROM P This message indicates an internal error in the printer. Reset the printer. If this error persists, consult your dealer. Writing ROM A, Writing ROM P This message indicates that a ROM module in the slot is being written.

  • Page 104: Printing And Deleting Reserve Job Data

    Printing and Deleting Reserve Job Data Print jobs stored on the printer’s memory using the Re-Print Job, Verify Job, and Stored Job options of the Reserve Job function can be printed and deleted using the control panel’s Quick Print Job Menu. Jobs saved using the Confidential Job option can be printed from the Confidential Job Menu.

  • Page 105: Using The Confidential Job Menu

    Note: If no print jobs have been saved with the password you entered, Wrong Password appears briefly on the LCD panel then the printer exits the control panel menus. Confirm the password and try again. 5. Use the d Down or u Up button to scroll to the appropriate job name, then press the r Right button.

  • Page 106: Canceling Printing

    ❏ If the configuration status sheet does not list your installed options correctly, make sure that they are securely connected to the printer. ❏ If you are unable to get the printer to print a correct configuration status sheet, contact your dealer. ❏ Print the configuration status sheet on A4 size paper (Landscape.) Canceling Printing You can cancel printing from your computer by using the printer driver.

  • Page 107: Using The Reset Menu

    2. Press the d Down button several times until Reset Menu appears on the LCD panel, then press the r Right button. 3. Press the d Down button several times until Reset to display. 4. Press the r Right button. Printing is canceled. The printer is ready to receive a new print job. Using the Control Panel...

  • Page 108: Chapter 4 Installing Options

    Always pay attention to the following handling precautions before installing the option: The printer weighs about 25 kg (55 lb). One person should never attempt to lift or carry it alone. Two people should carry the printer, lifting it from the positions shown below.
  • Page 109 The instructions below describe installing three optional paper cassette units as an example. 3. Confirm the bundled items. a. optional paper cassette unit b. fittings c. stabilizers 4. Pull out the optional paper cassette. EPSON AcuLaser M8000 Series User's Guide Installing Options...
  • Page 110 ❏ When you turn over the optional paper cassette unit, place it gently on a flat surface. ❏ Be sure to attach the two stabilizers to the lowest optional paper cassette unit. 6. Place the optional paper cassette units in advance. EPSON AcuLaser M8000 Series User's Guide Installing Options...
  • Page 111 EPSON AcuLaser M8000 Series User's Guide 7. Secure the optional paper cassette units with the four fittings. Install two of the four fittings inside on both sides of the optional paper cassette unit and the other two fittings outside on both sides.
  • Page 112 8. Pull out the standard lower paper cassette. 9. Be sure to lift the printer by the correct positions as shown below. Caution: When moving the printer, always keep it horizontal. EPSON AcuLaser M8000 Series User's Guide Installing Options...
  • Page 113 Then lower the printer until it rests securely on the optional paper cassette units. Note: The printer should be carried by at least two people, holding the printer with their hands in the indicated positions. Installing Options...
  • Page 114 EPSON AcuLaser M8000 Series User's Guide 11. Open the MP tray. 12. Pull out the MP tray from the printer. Installing Options...
  • Page 115 EPSON AcuLaser M8000 Series User's Guide 13. Secure the printer to the optional paper cassette unit with the four fittings. Install two of the four fittings on both sides of the inside of the printer. Installing Options...
  • Page 116 EPSON AcuLaser M8000 Series User's Guide 14. Insert the MP tray into the printer. Installing Options...

  • Page 117: Removing The Optional Paper Cassette Unit

    Configuration Status Sheet” on page 184. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. Click the Update the Printer Option Info Manually button on the Optional Settings tab, and then click Settings.

  • Page 118: Duplex Unit

    1. Turn the printer off and unplug the power cord and interface cable. Caution: Make sure to unplug the power cord from the printer to prevent getting an electrical shock. 2. Remove the upper and lower option covers. EPSON AcuLaser M8000 Series...
  • Page 119 4. Install the Duplex Unit as shown below. Make sure that the hooks on the Duplex Unit hook onto the printer’s tabs and the duplex connector goes into the slot. EPSON AcuLaser M8000 Series User's Guide...

  • Page 120: Removing The Duplex Unit

    To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 184. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 205. Removing the Duplex Unit 1.

  • Page 121: Stacker

    3. Press the unlock button to unlock the hooks, then remove the Duplex Unit from the printer. 4. Attach the duplex unit connector cover that was removed when installing the Duplex Unit. 5. Attach the upper and lower option covers that were removed when installing the Duplex Unit.
  • Page 122 EPSON AcuLaser M8000 Series User's Guide 2. Open cover B. Note: If the Duplex Unit is installed, open the Duplex Unit’s cover before opening cover B. Installing Options...
  • Page 123 EPSON AcuLaser M8000 Series User's Guide 3. Push up the tabs to remove the top cover. Installing Options...
  • Page 124 EPSON AcuLaser M8000 Series User's Guide 4. Insert the right and left tabs of the Stacker into the holes on the top of the printer and slowly lower it onto the top of the printer. Installing Options...
  • Page 125 EPSON AcuLaser M8000 Series User's Guide 5. Secure the Stacker with the two screws. Installing Options...
  • Page 126 When the optional Duplex Unit is installed, close the Duplex Unit’s cover after closing cover B. 7. Reconnect the interface cable and power cord, and then turn on the printer. To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet”...

  • Page 127: Removing The Stacker

    EPSON AcuLaser M8000 Series User's Guide Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 205. Removing the Stacker 1. Turn off the printer and unplug the power cord and interface cable.
  • Page 128 EPSON AcuLaser M8000 Series User's Guide 2. Open cover B. Note: If the Duplex Unit is installed, open the Duplex Unit’s cover before opening cover B. Installing Options...
  • Page 129 EPSON AcuLaser M8000 Series User's Guide 3. Loosen the screws on both sides of the Stacker. 4. Hold up the Stacker and remove the right and left tabs from the holes of the top of the printer. Installing Options...
  • Page 130 EPSON AcuLaser M8000 Series User's Guide 5. Insert the right and left tabs of the top cover into the holes on the top of the printer. Installing Options...

  • Page 131: Memory Module

    7. Reconnect the interface cable and power cord, and then turn on the printer. Memory Module By installing Dual In-line Memory Module (DIMM), you can increase printer memory up to 576 MB. You may want to add additional memory if you are having difficulty printing complex graphics.

  • Page 132: Installing A Memory Module

    Otherwise, you may damage static-sensitive components. 1. Turn the printer off and unplug the power cord and interface cable. 2. Remove the right side cover by removing the screw on the back of the printer and sliding the cover backward.
  • Page 133 3. Loosen the two screws using a screwdriver. Then hold the tab on the top of the shield cover and remove the cover. Warning: Removing other screws and covers will expose high voltage areas. EPSON AcuLaser M8000 Series User's Guide Installing Options...
  • Page 134 EPSON AcuLaser M8000 Series User's Guide 4. Identify the RAM slot. a. RAM slot S2 b. RAM slot S1 Note: You can add an optional RAM DIMM in the RAM slot S2 or replace the standard 64 MB RAM DIMM in the RAM slot S1 with a larger capacity DIMM.
  • Page 135 ❏ Do not force the memory module into the slot. ❏ Be sure to insert the memory module facing the correct way. ❏ You should not remove any modules from the circuit board. Otherwise, the printer will not work. Installing Options...
  • Page 136 6. Reattach the shield cover with two screws. Note: Keep the shield cover vertical as you hook the bottom onto the convex portion. 7. Reattach the right side cover to the printer as shown below. EPSON AcuLaser M8000 Series User's Guide...

  • Page 137: Removing A Memory Module

    To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 184. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 205. Removing a memory module Warning: Be careful when working inside the printer as some components are sharp and may cause injury.

  • Page 138: Interface Card

    When removing a memory module from its slot, press the clip and pull out the memory module. Interface Card Your printer comes with an empty type-B interface slot. Various optional interface cards are available to expand your printer’s interface options.
  • Page 139 Keep the slot cover in a safe place. You will need to reattach it if you remove the interface card later. 3. Slide and push the interface card into the slot firmly, then fasten the screw as shown below. 4. Reconnect the interface cable and power cord and turn the printer on. EPSON AcuLaser M8000 Series...

  • Page 140: Removing An Interface Card

    To confirm that the option is installed correctly, print a configuration status sheet. See “Printing a Configuration Status Sheet” on page 184. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 205. Removing an interface card...
  • Page 141 EPSON AcuLaser M8000 Series User's Guide 2. Remove the right side cover by removing the screw on the back of the printer and sliding the cover backward. Installing Options...
  • Page 142 3. Loosen the two screws using a screwdriver. Then hold the tab on the top of the shield cover and remove the cover. Warning: Removing other screws and covers will expose high voltage areas. EPSON AcuLaser M8000 Series User's Guide Installing Options...
  • Page 143 5. Insert a CompactFlash memory into the slot. Note: Make sure that the back side of the CompactFlash memory is facing up and the grooves on both sides of the CompactFlash memory are aligned with the slot. EPSON AcuLaser M8000 Series User's Guide Installing Options...
  • Page 144 6. Reattach the shield cover with two screws. Note: Keep the shield cover vertical as you hook the bottom onto the convex portion. 7. Reattach the right side cover to the printer as shown below. EPSON AcuLaser M8000 Series User's Guide...

  • Page 145: Removing A Compactflash Memory

    To confirm that the option is installed correctly, print a Status Sheet. See “Printing a Configuration Status Sheet” on page 184. Note for Windows users: If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver. See “Making Optional Settings” on page 205. Removing a CompactFlash memory Warning: Be careful when working inside the printer as some components are sharp and may cause injury.
  • Page 146 CompactFlash memory. See “Support Menu” on page 90 for details. ❏ Deleting files or formatting the CompactFlash memory from the computer may not erase the data completely. Physically destroying the CompactFlash memory is also recommended when you discard CompactFlash memory. EPSON AcuLaser M8000 Series User's Guide Installing Options...

  • Page 147: Chapter 5 Replacing Consumable Products

    Replacement Messages If a consumable product reaches the end of its service life, the printer displays the following messages on the LCD panel or the window of EPSON Status Monitor. When this happens, replace the depleted consumable products. LCD Panel Message...

  • Page 148: Chapter 6 Cleaning And Transporting The Printer

    Cleaning and Transporting the Printer Cleaning the Printer The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean cloth moistened with a mild detergent.

  • Page 149: Cleaning The Pickup Roller

    Cleaning the pickup roller MP tray 1. Open the MP tray. 2. Pull out the MP tray from the printer. EPSON AcuLaser M8000 Series User's Guide Cleaning and Transporting the Printer...
  • Page 150 EPSON AcuLaser M8000 Series User's Guide 3. Gently wipe the rubber parts of the pick up rollers with a well-wrung wet cloth. * pickup roller 4. Insert the MP tray into the printer. Cleaning and Transporting the Printer...
  • Page 151 EPSON AcuLaser M8000 Series User's Guide 5. Close the MP tray. Standard lower paper cassette 1. Pull out the standard lower paper cassette. Cleaning and Transporting the Printer...
  • Page 152 EPSON AcuLaser M8000 Series User's Guide 2. Remove the tray cover. 3. Gently wipe the rubber parts of the pick up rollers with a well-wrung wet cloth. * pickup roller 4. Replace the tray cover. Cleaning and Transporting the Printer...

  • Page 153: Transporting The Printer

    ❏ “Setting up the printer” on page 13 ❏ “Finding the place for the printer” on page 17 Repacking the printer If you need to transport your printer for long distances, carefully repack it using the original box and packing materials. EPSON AcuLaser M8000 Series...

  • Page 154: For Short Distances

    ❏ “Setting up the printer” on page 13 ❏ “Finding the place for the printer” on page 17 If you are moving the printer on its own, two people should lift and carry the printer. 1. Turn off the printer and remove the following items: ❏...
  • Page 155 EPSON AcuLaser M8000 Series User's Guide 2. Be sure to lift the printer by the correct positions as shown below. Caution: When moving the printer, always keep it horizontal. Cleaning and Transporting the Printer...

  • Page 156: Chapter 7 Troubleshooting

    Chapter 7 Troubleshooting Clearing Jammed Paper If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status Monitor provide alert messages. Precautions for clearing jammed paper Be sure to observe the following points when you clear jammed paper.

  • Page 157: Paper Jam A (Cover A)

    EPSON AcuLaser M8000 Series User's Guide Paper Jam A (Cover A) 1. Open cover A. Note: When the optional Stacker is installed, raise the stacker first, then open cover A. Troubleshooting...
  • Page 158 EPSON AcuLaser M8000 Series User's Guide 2. Hold the handle of the imaging cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. Troubleshooting...
  • Page 159 3. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. Note: When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull it straight out. 4. Reinstall the imaging cartridge. EPSON AcuLaser M8000 Series User's Guide Troubleshooting...
  • Page 160 EPSON AcuLaser M8000 Series User's Guide 5. Close cover A. Note: When the optional Stacker is installed, close cover A first, then lower the stacker. Troubleshooting...

  • Page 161: Paper Jam B A (Cover B Or A)

    EPSON AcuLaser M8000 Series User's Guide Paper Jam B A (Cover B or A) 1. Open cover B. Note: When the optional Duplex Unit is installed, open the Duplex Unit’s cover before opening cover B. Troubleshooting...
  • Page 162 Be careful not to touch the rollers in the fuser unit, they may be very hot. 3. If there is any jammed paper, remove it gently while holding the paper holder. Be careful not to tear the jammed paper. EPSON AcuLaser M8000 Series User's Guide Troubleshooting...
  • Page 163 EPSON AcuLaser M8000 Series User's Guide 4. Close the paper holder and close cover B. Note: When the optional Duplex Unit is installed, close the Duplex Unit’s cover after closing cover B. Troubleshooting...
  • Page 164 EPSON AcuLaser M8000 Series User's Guide 5. Open cover A. Note: When the optional Stacker is installed, raise the stacker first, then open cover A. Troubleshooting...
  • Page 165 EPSON AcuLaser M8000 Series User's Guide 6. Hold the handle of the imaging cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. Troubleshooting...
  • Page 166 7. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. Note: When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull it straight out. 8. Reinstall the imaging cartridge. EPSON AcuLaser M8000 Series User's Guide Troubleshooting...
  • Page 167 EPSON AcuLaser M8000 Series User's Guide 9. Close cover A. Note: When the optional Stacker is installed, close cover A first, then lower the stacker. Troubleshooting...

  • Page 168: Paper Jam Mp A (Mp Tray Or Cover A)

    EPSON AcuLaser M8000 Series User's Guide Paper Jam MP A (MP tray or Cover A) 1. Open the MP tray. 2. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper.
  • Page 169 EPSON AcuLaser M8000 Series User's Guide 3. Open cover A. Note: When the optional Stacker is installed, raise the stacker first, then open cover A. Troubleshooting...
  • Page 170 EPSON AcuLaser M8000 Series User's Guide 4. Hold the handle of the imaging cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. Troubleshooting...
  • Page 171 5. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. Note: When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull it straight out. 6. Reinstall the imaging cartridge. EPSON AcuLaser M8000 Series User's Guide Troubleshooting...

  • Page 172: Paper Jam C1 A, Paper Jam C2 A, Paper Jam C3 A, Paper Jam C4 A (All Paper Cassettes And Cover A)

    Paper Jam C1 A, Paper Jam C2 A, Paper Jam C3 A, Paper Jam C4 A (All paper cassettes and Cover A) The instruction describes about standard lower paper cassette C1 as an example. Use the same procedure for optional paper cassette C2, C3, and C4. EPSON AcuLaser M8000 Series User's Guide Troubleshooting...
  • Page 173 EPSON AcuLaser M8000 Series User's Guide 1. Pull out the paper cassette from the printer. 2. Remove the tray cover and discard any crumpled paper. Then, reattach the tray cover. Troubleshooting...
  • Page 174 EPSON AcuLaser M8000 Series User's Guide 3. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper. Troubleshooting...
  • Page 175 EPSON AcuLaser M8000 Series User's Guide 4. Open cover A. Note: When the optional Stacker is installed, raise the stacker first, then open cover A. Troubleshooting...
  • Page 176 EPSON AcuLaser M8000 Series User's Guide 5. Hold the handle of the imaging cartridge and pull it out. Note: Place the cartridge on a clean, flat surface. Troubleshooting...
  • Page 177 6. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. Note: When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull it straight out. 7. Open the MP tray. EPSON AcuLaser M8000 Series User's Guide Troubleshooting...
  • Page 178 EPSON AcuLaser M8000 Series User's Guide 8. Pull out the MP tray from the printer. 9. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the jammed paper. 10. Insert the MP tray into the printer.
  • Page 179 EPSON AcuLaser M8000 Series User's Guide 11. Close the MP tray. 12. Reinsert the paper cassette. Troubleshooting...
  • Page 180 EPSON AcuLaser M8000 Series User's Guide 13. Reinstall the imaging cartridge. Troubleshooting...
  • Page 181 EPSON AcuLaser M8000 Series User's Guide 14. Close cover A. Note: When the optional Stacker is installed, close cover A first, then lower the stacker. Troubleshooting...

  • Page 182: Paper Jam Dm (Duplex Unit's Cover)

    ❏ When you cannot remove jammed paper by this procedure, open cover A or cover B and remove the jammed paper as described in “Paper Jam B A (Cover B or A)” on page 161. EPSON AcuLaser M8000 Series User's Guide...

  • Page 183: Paper Jam Stk (Stacker)

    EPSON AcuLaser M8000 Series User's Guide 3. Close the Duplex Unit’s cover. Paper Jam STK (Stacker) 1. Open the stacker cover by pulling the tab at the top left of the stacker cover. Troubleshooting...

  • Page 184: Printing A Configuration Status Sheet

    3. Close the Stacker cover. Printing a Configuration Status Sheet To confirm the current status of the printer, and that the options are installed correctly, print a configuration status sheet using the printer’s control panel or the printer driver. Troubleshooting...

  • Page 185: Operational Problems

    To print a configuration status sheet from the printer’s control panel, see “Printing a Configuration Status Sheet” on page 105. To print a configuration status sheet from the printer driver, for Windows, see “Printing a configuration status sheet” on page 205.

  • Page 186: The Optional Product Is Not Available

    Print a configuration status sheet to see if the printer recognizes the optional product. If not, reinstall the optional product. For Windows users: You have to install EPSON Status Monitor, or make settings manually in the printer driver. See “Making Optional Settings” on page 205.

  • Page 187: Cannot Install Software Or Drivers

    The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows 2003 Service Pack 1, or later. EPSON AcuLaser M8000 Series What to do Access the operating system with the administrator privilege.

  • Page 188: Printout Problems

    You may not be using the correct interface cable. The emulation setting for the port may not be correct. Note: If a configuration status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified service representative. The printout position is not correct...

  • Page 189: Graphics Do Not Print Correctly

    Make sure that your application is set for the printer emulation you are using. For example, if you are using the ESC/Page mode, make sure that your application is set to use an ESC/Page printer. Graphics require large amounts of memory. Install an appropriate memory module.

  • Page 190: White Dots Appear In The Printout

    What to do Do not store paper in a humid or damp environment. If the message on the LCD panel or in EPSON Status Monitor indicates that the imaging cartridge is near the end of its service life, replace the imaging cartridge. See “Replacing Consumable Products”...

  • Page 191: Toner Smudges

    EPSON AcuLaser M8000 Series What to do If the message on the LCD panel or in EPSON Status Monitor indicates that the imaging cartridge is near the end of its service life, replace the imaging cartridge. See “Replacing Consumable Products”...

  • Page 192: Completely Blank Pages Are Output

    Make sure that the cartridge seal has been pulled out completely. For details, see the instructions on the imaging cartridge package. If the message on the LCD panel or in EPSON Status Monitor indicates that the imaging cartridge is near the end of its service life, replace the imaging cartridge.

  • Page 193: The Non-Printed Side Of The Page Is Dirty

    EPSON AcuLaser M8000 Series What to do If the message on the LCD panel or in EPSON Status Monitor indicates that the imaging cartridge is near the end of its service life, replace the imaging cartridge. See “Replacing Consumable Products”...

  • Page 194: Memory Problems

    The paper guides are not set correctly. The paper source setting may not be correct. There may be no paper in the paper source. EPSON AcuLaser M8000 Series What to do Add more memory for a permanent solution or lower print quality temporarily in the printer driver.

  • Page 195: Paper Cannot Be Output To The Stacker

    Print a configuration status sheet to see if the Stacker is installed correctly. See “Printing a Configuration Status Sheet” on page 184. If the Stacker is not installed correctly, turn off the printer and reinstall the Stacker properly. What to do Turn off the printer, then remove the card.

  • Page 196: Paper Does Not Feed From The Optional Paper Cassette

    The installed option is not defined in the printer driver. Correcting USB Problems If you are having difficulty using printer with a USB connection, see if your problem is listed below, and take any recommended actions. EPSON AcuLaser M8000 Series...

  • Page 197: Usb Connections

    Windows 2000, Server 2003, or Server 2003 x64, and upgraded to Windows Vista, Vista x64, XP, XP x64, Server 2008, or Server 2008 x64. You may not be able to install or run the USB printer driver on a computer that does not meet these specifications or that is not equipped with a built-in USB port.

  • Page 198: Status And Error Messages

    Status and Error Messages You can see the printer’s status and error messages on the LCD panel. For more information, see “Status and Error Messages” on page 92. Canceling Printing Press the + Cancel Job button on the printer’s control panel.

  • Page 199: The Printer Does Not Print Correctly In The Postscript Mode

    The Emulation Menu in the printer’s Control Panel is set to a mode other than Auto or PS3 for the interface that you are using. The printer or its driver does not appear in utilities in the printer configuration (Macintosh only) Cause The printer name has been changed.

  • Page 200: The Font On The Printout Is Different From That On The Screen

    Increase the printer memory. What to do The printer cannot print binary data when it is connected to the computer via the USB interface. Make sure that the Data Format setting, which is accessed by clicking Advanced on the PostScript sheet of the printer’s Properties, is set to ASCII or TBCP.

  • Page 201: The Printer Does Not Print Normally Via The Network Interface

    EPSON AcuLaser M8000 Series What to do The printer cannot print binary data when it is connected to the computer via the USB interface. Make sure that the print setting in the application is set to ASCII encoding. What to do...

  • Page 202: Printing In The Pcl6/5 Mode Problems

    Cause The Print to file check box is selected in the Print dialog box. The printer does not print correctly in the PCL mode (only for Epson PCL6 printer driver) Cause Graphics Mode may be set to Vector and the printing data may include the data that cannot be printed in the setting.

  • Page 203: The Font On The Printout Is Different From That On The Screen

    The font on the printout is different from that on the screen Cause The EPSON Screen Fonts are not installed. The edges of texts and/or images are not smooth (only for Epson PCL6 printer driver) Cause The resolution is set to 300 dpi.

  • Page 204: Chapter 8 About The Printer Software For Windows

    About the Printer Software for Windows Using the Printer Driver The printer driver is the software that allows you to adjust printer settings to get the best results. Note: The printer driver’s online help provides details on printer driver settings.

  • Page 205: Printing A Configuration Status Sheet

    Click Start, point to Settings, then click Printers. Right-click your printer’s icon, then click Printing Preferences. Printing a configuration status sheet To confirm the current status of the printer, print a configuration status sheet from the printer driver. Note: Print the configuration status sheet on A4 size paper (Landscape.) 1.

  • Page 206: Ordering Consumables

    Note: ❏ This function is available only when EPSON Status Monitor is installed. ❏ This information might be different from the information displayed in EPSON Status Monitor. Use EPSON Status Monitor to get more detailed information about consumables. ❏ If the genuine consumables are not used, the level indicator and the alert icon showing the remaining service life are not displayed.
  • Page 207 ❏ See the Network Guide for information on installing EPSON Status Monitor on a network. ❏ If you want to use the printer via the print server, you have to install EPSON Status Monitor from the CD-ROM with administrator privileges in each client.

  • Page 208: Accessing Epson Status Monitor

    Note: ❏ You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional Settings tab on the printer driver. ❏ The Order Online dialog box also appears by clicking the Order Online button on the Basic Settings tab in the printer driver.

  • Page 209: Detailed Status

    Note for Windows XP users: EPSON Status Monitor is not available when printing from a Remote Desktop connection. Note for NetWare users: When monitoring NetWare printers, a Novell Client that corresponds to your operating system must be used. Operation is confirmed for the versions below: ❏...

  • Page 210: Replacement Parts Information

    Order Online Clicking this button enables you to order consumables online. See “Order Online” on page button: 214 for details. EPSON AcuLaser M8000 Series About the Printer Software for Windows User's Guide...

  • Page 211: Job Information

    Note: The remaining service lives of the replacement parts are displayed only if genuine Epson parts are used. Job Information Job Name: Displays the user’s print job names. Other user’s print jobs are displayed as --------. Status: Waiting: Spooling: Deleting:...
  • Page 212 ❏ When the NetWare connections do not support the job management function. ❏ When the printing jobs from NetWare and NetBEUI are displayed as “Unknown” on the Job Management menu. EPSON AcuLaser M8000 Series About the Printer Software for Windows User's Guide...

  • Page 213: Notice Settings

    EPSON AcuLaser M8000 Series When this check box is selected, EPSON Status Monitor monitors the printer status during a print job is processed. Opens the More Settings dialog box to set how to display the tray icon.

  • Page 214: Order Online

    When Allow monitoring of the shared printers check box is selected, the User Account Control dialog box will appear. Then click Continue to make the settings. Note: When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can be monitored on the print server. Order Online...

  • Page 215: Uninstalling The Printer Software

    Note for Windows users: If you do not register the URL when you install EPSON Status Monitor, you cannot order online. If necessary, uninstall EPSON Status Monitor once, then register the URL when you reinstall it.
  • Page 216 Software, then click Change/Remove. 5. Click the Printer Model tab, select your printer’s icon. 6. If you wish to uninstall only a utility, click the Utilities tab, and select the check box for the printer software you want to uninstall.

  • Page 217: Chapter 9 About The Postscript Printer Driver

    Power Mac G3, G4, G5, iMac, eMac, PowerBook G3, G4, or iBook Note: To use binary data, Epson recommends that you use AppleTalk for the printer’s network connection. If you use a protocol other than AppleTalk for the network connection, you need to set Binary to On in the PS3 Menu on the control panel.

  • Page 218: Using The Postscript Printer Driver With Windows

    Installing the PostScript printer driver for the parallel interface Caution: Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer is connected via a parallel port. It may damage the system. Note: ❏...

  • Page 219: Installing The Postscript Printer Driver For The Usb Interface

    9. When installation is done, click Finish. Installing the PostScript printer driver for the USB interface Caution: Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer is connected via a USB port. It may damage the system. Note: ❏...

  • Page 220: Installing The Postscript Printer Driver For The Network Interface

    1. Make sure that the printer is turned on. Insert the printer software CD-ROM into your CD-ROM drive. 2. For Windows Vista, Vista x64, XP, or XP x64, click Start, point to Printer and Faxes, and click Add a printer in the Printer Tasks menu.

  • Page 221: Accessing The Postscript Printer Driver

    8. Click Finish. 9. Click Have Disk in the Add Printer Wizard and specify the following path for the CD-ROM. If your CD-ROM drive is D:, the path will be D:\ADOBEPS\ENGLISH\PS_SETUP. Then click OK. Note: Change the drive letter as needed for your system.

  • Page 222: Selecting The Printer

    For Mac OS X users Note: Make sure that Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below) is not open. 1. Insert the printer software CD-ROM into your CD-ROM drive.
  • Page 223 PostScript 3 printer driver. Note for IP Printing users: ❏ Make sure to select IP Printing. Do not select EPSON TCP/IP, because it cannot be used with the PostScript 3 printer driver. ❏ After selecting IP Printing, enter the IP address for the printer, then make sure to select the Use default queue on server check box.

  • Page 224: Accessing The Postscript Printer Driver

    Select your printer from the Name List, then select Auto Select from the Printer Model List. IP Printing Select Epson from the Name List, then select your printer from the Printer Model List. Select your printer from the Name List, then select your printer from the Printer Model List.
  • Page 225 3. Select Show Info from the Printers menu. The Printer Info dialog box appears. 4. Make necessary changes to the settings, then close the dialog box. 5. Quit Print & Fax (for Mac OS X 10.5) or Printer Setup Utility (for Mac OS X 10.4 or below). About the PostScript Printer Driver...

  • Page 226: About The Pcl Mode

    About the PCL Printer Driver About the PCL Mode Hardware requirements Your printer must meet the following hardware requirements to be able to use the PCL6/PCL5 printer driver. Memory requirements for using the PCL6/PCL5 printer driver are shown below. Install optional memory modules into your printer if the amount of memory currently installed does not meet your printing needs.

  • Page 227: Using The Pcl6 Printer Driver (Only For Epson Pcl6 Printer Driver)

    To print in the PCL mode, you will have to install the printer driver. Consult the customer support in your region regarding how to get the printer driver. Note: The PCL6 printer driver and EPSON Status Monitor cannot be used at the same time. Installing the PCL6 printer driver Note: ❏...

  • Page 228: Accessing The Pcl6 Printer Driver

    6. Confirm the printer port you want to use is selected and your printer name is shown. If not, select the port you want to use from the drop-down list and type your printer.s name in the Printer Name box.

  • Page 229: Appendix A Technical Specifications

    Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.

  • Page 230: Printable Area

    ❏ Paper that is folded, curled, wavy, or torn ❏ Paper of irregular shape, or paper that does not have right angle corners Printable area The assured printable area is an area 4 mm from all sides. * 4 mm EPSON AcuLaser M8000 Series User's Guide Technical Specifications...

  • Page 231: Printer

    Standard lower paper cassette: Optional paper cassette unit: Paper output: EPSON AcuLaser M8000 Series Laser beam scanning and dry electrophotographic process 300 × 300 dpi, 600 × 600 dpi, 1200 × 1200 dpi Up to 44 pages per minute on A4 size paper...

  • Page 232: Environmental

    Height: Width: Depth: Weight Approx. 22.5 kg (about 49.6 lb) (Excluding consumables and options) EPSON AcuLaser M8000 Series Face-down tray Up to 500 sheets of plain paper (80 g/m2) Stacker Up to 500 sheets of plain paper (80 g/m2) ECP/Page...

  • Page 233: Electrical

    Low Voltage Directive 2006/95/EC EMC Directive 2004/108/EC Interfaces Parallel Interface Use the IEEE 1284-I compliant parallel interface connector. ECP mode/Nibble mode EPSON AcuLaser M8000 Series 120 V 110 V-120 V 50 Hz / 60 Hz 12.5 A Average 712 W...

  • Page 234: Usb Interface

    Cassette capacity up to 500 sheets Paper types: Plain paper Power supply: DC 24 V / 1.7 A and DC 3.3 V / 0.1 A supplied by the printer Dimensions and weight: Height: 143 mm (5.6 in.) EPSON AcuLaser M8000 Series...

  • Page 235: Duplex Unit

    This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC. Memory modules Make sure that DIMM you purchase is compatible with EPSON products. For details, contact the store where you purchased this printer or the EPSON sales company.

  • Page 236: Compactflash Memory

    15 to 85% RH This product conforms to CE marking requirements in accordance with EMC Directive 2004/108/EC. Return imaging cartridges are not sold in some areas. Contact your local Epson dealer/representative about the availability of the Return imaging cartridge scheme.

  • Page 237: Appendix B Where To Get Help

    Check your Pan-European Warranty Document for information on how to contact Epson Customer support. Help for Users in Australia Epson Australia wishes to provide you with a high level of customer service. In addition to your product documentation, we provide the following sources for obtaining information: EPSON AcuLaser M8000 Series...

  • Page 238: Help For Users In Singapore

    (e-mail). Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 239: Help For Users In Thailand

    Epson HelpDesk (Phone: (65) 6586 3111) Our HelpDesk team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Help for Users in Thailand Contacts for information, support, and services are: World Wide Web (http://www.epson.co.th)
  • Page 240 Phone: (62) 31-5355035 Fax: (62)31-5477837 Yogyakarta Hotel Natour Garuda Jl. Malioboro No. 60 Yogyakarta Phone: (62) 274-565478 Medan Wisma HSBC 4th floor Jl. Diponegoro No. 11 Medan Phone/Fax: (62) 61-4516173 EPSON AcuLaser M8000 Series User's Guide Where To Get Help...

  • Page 241: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏...

  • Page 242: Help For Users In India

    603-56288333 Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Phone: 080-30515000 Fax: 30515005 Epson India Regional Offices:...

  • Page 243: Help For Users In The Philippines

    For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: Trunk Line: Fax:...
  • Page 244 EPSON AcuLaser M8000 Series User's Guide Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problems ❏ Enquiries on repair service and warranty Where To Get Help...

  • Page 245: Index

    105 emulation...69 ESCP2...84 FX...86 how to access...64 I239X...88 information...66 network...80 panel settings...64 parallel...78 EPSON AcuLaser M8000 Series password config...90 PCL...81 printing...70 PS3...82 quick print job...77, 104 reserve job data...104 reset...76 setup...72 system information...68 tray...69 USB...79 Duplex printing...48 Duplex Unit how to install...118...
  • Page 246 (Windows)...218 Installing the PostScript printer driver for the USB interface (Windows)...219 Interface cards how to install...138 how to remove...140 Interfaces ethernet...234 EPSON AcuLaser M8000 Series Parallel...233 USB...234 Maintenance printer...148 Printer (pickup roller)...149 Memory module how to install...132 how to remove...137 specifications...235...
  • Page 247 Using AppleTalk under Windows 2000...221 Precautions Replacing consumable products...147 Print layout Modifying the print layout...50 Printer cleaning...148 cleaning (pickup roller)...149 consumable products...27 electrical...233 EPSON AcuLaser M8000 Series environmental...232 general...231 mechanical...232 optional products...26 parts (front view)...23 parts (inside)...25 parts (rear view)...24 standard and approvals...233 transporting...17 transporting (long distance)...153...
  • Page 248 Troubleshooting...92, 105 , 156 , 184 , 198 memory problems...194 operational problems...185 options...195 paper handling problems...194 PCL6 mode...202 PostScript 3 mode...198 print quality problems...189 printout problems...188 USB problems...196 EPSON AcuLaser M8000 Series Unavailable paper...229 USB...234 USB menu...79 Watermark how to make...53 how to use...52 User's Guide Index...

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