4023-001
Message
232 Paper Jam
Open Door G
241 Paper Jam
Open Door C
242 Paper Jam
Open Door D
Description
Paper is jammed in the
duplex switchback. If a
mailbox or finisher is not
installed, the paper
should be partially
ejected into the standard
bin.
Finisher/mailbox not
installed:
• Open door G to
access jam area.
Finisher/mailbox
installed:
• Separate mailbox or
finisher from printer.
• Open door G to
access jam area.
Paper is jammed around
tray 1.
• Open side door C to
access paper jam
area. If jam is not
located by opening
the side door, open
paper drawer 1.
Paper is jammed around
tray 2.
• Open side door D to
access paper jam
area. If jam is not
located by opening
the side door, open
paper drawer 2.
Action
Check sensor and actuator
for PL1. Replace the
printer main engine board
PWB-A if necessary. Go to
"Paper Feed In Duplex
Service Check" on
page 2-46
.
Check sensor and actuator
for PC2. Replace the
printer main engine board
PWB-A if necessary. Go to
"Paper Feed Pickup
Tray 1 (250-Sheet)
Service Check" on
page 2-44
.
Check sensor and actuator
(S3). Replace the 500-
sheet main board if
necessary. Replace the
printer main engine board
PWB-A if necessary. Go to
"Paper Feed Pickup
Tray 2&3 (500-Sheet)
Service Check" on
page 2-44
.
Diagnostic Information
2-23