Toner Fog Or Background Shading Appears On Prints - Lexmark MS710 Manual

Action
Step 2
From the printer control panel, set the paper texture, type, and weight in the
Paper menu to match the paper loaded in the tray.
Do the paper texture, type, and weight match the paper in the tray?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Step 4
a
Reinstall the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to direct
light for more than 10 minutes. Extended exposure to light may cause
print quality problems.
2
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Step 5
Replace the imaging unit, and then resend the print job.
Do streaked vertical lines appear on prints?

Toner fog or background shading appears on prints

ABCDE
ABCDE
ABCDE
Print quality Guide
Page 15 of 19
Yes No
Go to step 3. Do one or more of the
following:
•
•
Go to step 4. The problem is solved.
Go to step 5. The problem is solved.
Contact customer The problem is solved.
support at
http://support.lexmark.
com or your service
representative.
Specify the paper
texture, type, and
weight from the tray
settings to match the
paper loaded in the
tray.
Change the paper
loaded in the tray to
match the paper
texture, type, and
weight specified in
the tray settings.