Troubleshooting - Kyocera ECOSYS FS-C2126MFP Operation Manual

Troubleshooting

When a problem occurs, first check the following. If the problem persists, contact your dealer or service
representative.
Symptom
Cannot send document.
Cannot perform broadcast
transmission.
Cannot perform encrypted
communication.
Cannot use the remote
switching function.
No print output after
reception.
Cannot receive document.
Cannot perform memory
reception.
Checkpoint
Is the modular cord
connected correctly?
Is Communication error
displayed?
Is TX (transmission)
restriction activated?
Is free space available in the
memory?
Are the registrations correct
both at sender and recipient?
Is a pulse line used?
Is the remote switching
number correct?
I
s memory forwarding
activated?
Is the modular cord
connected correctly?
Is
Communication error
displayed?
Is RX (reception) restriction
activated?
Is free space available in the
memory?
Corrective Action
Connect the modular cord
correctly.
Remedy the cause of error
and send again.
Cancel the TX restriction.
Check the job status, and if
there are unneeded jobs,
cancel the jobs to free memory,
or wait until transmission/
reception of jobs being printed /
jobs on standby is finished.
Double-check the
registrations both at sender
and recipient.
Some phones may transmit
tone signals using buttons.
Refer to the operation
manual of your phone set.
Check the registration.
(Default: 55)
Check the forwarding
destination.
Connect the modular cord
correctly.
Remedy the cause of error
and ask the sender to retry.
Cancel the RX restriction.
Check the job status, and if
there are unneeded jobs,
cancel the jobs to free memory,
or wait until transmission/
reception of jobs being printed /
jobs on standby is finished.
8-6

Troubleshooting

Reference
Page
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Appendix-12
6-28
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6-21
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4-14
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Appendix-12
6-37
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