ZyXEL Communications Prestige 320W Support Notes page 72

P320W Support Notes
1. Your ISP checks the 'MAC address'
Some ISPs only provide an IP address to the user with an authorized MAC address. This authorized MAC
can be the PC's MAC which is used by the ISP for the authentication. So, if a new network card is used or
the Prestige is attached to the cable modem directly, the ISP will reject the DHCP discovery from this
MAC, thus no IP is assigned by the ISP.
The Prestige supports to clone the MAC from the first PC the ISP installed to be its WAN MAC. To clone
the MAC from the PC you need to enter that PC's IP in Network > WAN > Internet Connection. Once the
MAC is received by the Prestige, the WAN MAC will be updated and used for the ISP's authentication.
2. Your ISP checks the 'Host Name'
Some ISPs take advantage of the 'host name' message in a DHCP packet such as @home to do the
authentication. When first installing, the ISP's tech people configure the host name as the 'Computer
Name' of the PC in the 'Networking' settings. When the Prestige is attached to the cable modem to
connect to the ISP, we should configure this host name in the Prestige's system.
72
All contents copyright (c) 2005 ZyXEL Communications Corporation.