Datamax E-3202 Operator's Manual page 37

Problem/Symptom
HARDWARE (Cont.)
Paper bay door will not
close.
The printer makes a
grinding sound and
produces distorted or
condensed print.
The printout looks
spotted or dirty.
E-3202/Cash Drawer Printer
It is possible that your roll of paper is too
large. Unwrap enough of the media to
enable the paper bay door to close.
It is also possible that one or both of the
platen clips has closed. Use your thumb to
open the platen clips and then try closing
the paper bay door.
Unplug the printer's power cable. Open the
paper bay door. Remove the roll of print
media and make sure that the roll is tight
with no loose coils of media. Replace the
media and close the bay door. Power on the
printer and try again. If the problem
continues contact Technical Support.
Clean the printhead as described in the
maintenance section of this manual.
Resolution
29