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Troubleshooting
Please check the following before contacting your dealer for service. Errors in signals are apt to be taken for problems in the product.
Problems
No image appears
• Check the power cord is connected firmly.
on the screen.
• Check the correct input signals are selected for the terminals of the external devices.
• Check the external devices are connected to the terminals firmly.
• Check the external devices are turned on.
• Check the appropriate signal is input from the external devices to the product.
Hue of the image is
• Check the signal connection between the external device and the product.
not appropriate.
A blue light blinks
• When the lamp burns out or a failure occurs in the product, a blue light blinks on the screen. In such a case,
on the screen,
without image
display.
• VS-50XLF50U, VS-50XLWF50U, VS-67XLF50U, VS-67XLWF50U
During image
• The ambient temperature may be too high, or the filter may be clogged.
display, text is
displayed on the
screen.
OVER TEMP
CHECK FILTER
EN-8
check the state of the blinking blue light and the state of the status display on the rear terminal panel
(except VS-50XLF50U, VS-50XLWF50U, VS-67XLF50U, VS-67XLWF50U) according to the following table.
State of the
State of the
blinking
status
blue light
display
The lamp has burnt out, or the lamp drive circuit has
STATUS
failed.
Contact your MITSUBISHI dealer.
STAND BY
STATUS
STAND BY
STATUS
Light on for
STAND BY
1 second, off
Displays number
2, 3, 4, 5 or 6.
for 1 second
The lamp has not been
installed or not been
STATUS
installed properly.
Contact your
STAND BY
MITSUBISHI dealer.
The color wheel has
failed.
Contact your
STATUS
MITSUBISHI dealer.
Light on for
STAND BY
5 seconds, off
for 1 second
STATUS
The power circuit has failed.
Contact your MITSUBISHI dealer.
STAND BY
STATUS
The lamp power control circuit has failed.
Contact your MITSUBISHI dealer.
STAND BY
STATUS
The cooling fan has failed.
Contact your MITSUBISHI dealer.
STAND BY
Light on for
STATUS
1 second, off
for 5 seconds
STAND BY
Displays number
1, 2, 3, 4 or 5.
STATUS
The image processing circuit has failed.
Contact your MITSUBISHI dealer.
STAND BY
Confirm the display on the screen and take the required measures.
State of the word
White text, lit
The ambient temperature has risen or the filter has become clogged.
OVER TEMP
Contact your MITSUBISHI dealer.
Red text, flashing
The ambient temperature has risen abnormally or the filter has become clogged.
OVER TEMP
Stop the operation immediately and contact your MITSUBISHI dealer.
White text, lit
The filter must be inspected.
CHECK FILTER
Contact your MITSUBISHI dealer.
Remedies
Causes and solutions
VS-50XL50U
VS-50XLW50U
VS-67XL50U
VS-67XLW50U
The lamp has not been
installed or not been
installed properly.
Contact your
MITSUBISHI dealer.
The cover of the lamp
changer is open.
Contact your
MITSUBISHI dealer.
The color wheel has
failed.
The lamp changer has
failed.
Contact your
MITSUBISHI dealer.
Causes and solutions
VS-50XLF50U
VS-50XLWF50U
VS-67XLF50U
VS-67XLWF50U
The lamp has burnt out
or not been installed or
not been installed
properly, or the lamp
drive circuit has failed.
Contact your
MITSUBISHI dealer.
The color wheel has
failed.
Contact your
MITSUBISHI dealer.
The power circuit, cooling
fan, or image processing
circuit has failed.
Contact your
MITSUBISHI dealer.
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