Your Router Was Not Successfully Set Up; Get Windows Xp Service Pack 3 Message - Cisco E Series User Manual

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Your router was not successfully set up

If Cisco Connect did not complete the setup, you can try the following:

Press and hold the Reset button on your router with a paperclip or pin

for 10-15 seconds, then run the Setup program again on the router's CD

Your router's appearance may vary

Temporarily disable your computer's firewall (see the security software's

instructions for help), then run the Setup program again on the router's

If you have another computer, use that computer to run the Setup

program again on the router's CD

On Windows XP computers, Cisco Connect requires Service Pack 3 in order to

work If you receive a "Get Windows Service Pack 3" message when setting up

your router for the first time, follow these troubleshooting steps

If the currently installed Service Pack is older than version 3, you need to

download and install Service Pack 3

To temporarily connect to the Internet and download the required

Service Pack, you can use the included Ethernet cable to connect

your computer directly to your modem

To install Service Pack 3:

1. Click the link in the Cisco Connect error message or connect to the

Microsoft Update website (update.microsoft.com/windowsupdate)

2. Follow the instructions on the website or contact Microsoft if you need

further help

3. After downloading and installing Service Pack 3, run the Setup program

on your router's CD

Troubleshooting

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