Error Messages - Citizen CT-S310II User Manual

Line thermal printer
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4.6 Error Messages

Paper-end
When the end of the roll of paper is detected, the ERROR LED lights. Load a
new paper roll.
Paper cover open
When the paper cover is open, the ERROR LED lights. If the paper cover is
opened during printing, the ERROR LED flashes. Check the paper and always
pull a few cm of paper straight out of the printer before closing the paper
cover. Printing resumes. Sending a command to resume printing may be
required depending on the memory switch setting.
Cutter locked
If the auto cutter cannot move because of a paper jam or something else, the
ERROR LED flashes. Remove the cause of the trouble and press the FEED
button. If the auto cutter still does not operate and the paper cover does not
open, refer to "4.3 Clearing a Cutter Lock (2)".
Refer to 4.3 Clearing a Cutter Lock (2)
Print head hot
When you print dense characters, dark images, or for an extended time in a
hot environment, the print head temperature increases. If the print head
exceeds a specified temperature, the printer stops printing and waits for the
print head to cool. When this happens, the ERROR LED flashes. Printing
resumes automatically when the print head cools.
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