Citizen CT-S300 User Manual

Line thermal printer
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LINE THERMAL PRINTER
MODEL CT-S300
User's Manual

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Table of Contents
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Summary of Contents for Citizen CT-S300

  • Page 1 LINE THERMAL PRINTER MODEL CT-S300 User’s Manual...
  • Page 2: Declaration Of Conformity

    Manufacturer’s Address : CBM Bldg., 5-68-10, Nakano, Nakano-ku Tokyo, 164-0001, Japan Declare the Product Product Name Line Thermal Printer Model Number(s) CT-S300 Series (S/No.0370001) Conform to the following Standards : EN60950-1 : 2001 : EN55022 : 1998 Class A : EN61000-3-2 : 2000...
  • Page 3 IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
  • Page 4: General Precautions

    GENERAL PRECAUTIONS G Before using this product, be sure to read through this manual. After having read this manual, keep it in a safe, readily accessible place for future reference. G The information contained herein is subject to change without prior notice. G Reproduction or transfer of part or all of this document in any means is prohibited without permission from CBM.
  • Page 5 SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Incorrect operation may result in unexpected accidents (fire, shock, or injury). G After having read this Manual, keep it in a safe, readily accessible place for future reference.
  • Page 6 PRECAUTIONS ON PRINTER INSTALLATION WARNING Do not use or store this product in a place where it will be exposed to: G Flames or moist air G Direct sunlight G Hot airflow or radiation from a heating device G Salty air or corrosive gases G Ill-ventilated atmosphere G Chemical reactions in a laboratory G Airborne oil, steel particles, or dust...
  • Page 7 CAUTION Place the printer on a flat, stable surface without vibration. • Otherwise dropping may cause injury. Do not use the printer under the following conditions. G A state where the printer ventilation holes are blocked by a nearby wall or something G A state where any object is placed on the printer G A state where the printer is covered or wrapped by a cloth or bed clothing...
  • Page 8 PRECAUTIONS IN HANDLING THE PRINTER WARNING Please observe the following precautions for power source and power cord: G Do not plug or unplug the power cord with a wet hand. G Use the printer only at the specified supply voltage and frequency. G Use only the specified AC adapter with the printer.
  • Page 9 CAUTION Caution label is attached on the position shown in the following figure. Carefully read the precautions in handling before using the printer. THIS LABEL INDICATES THE RISK OF ANY INJURY DUE TO “HIGH TEMPERATURE” OF THE PRINT HEAD. To prevent possible malfunction or failure observe the following. G Avoid operating the printer without paper properly loaded.
  • Page 10: Daily Maintenance

    DAILY MAINTENANCE Observe the following precautions for daily maintenance. G When cleaning the printer, always turn it off and unplug it from the supply outlet. G Use a soft, dry cloth for cleaning the surface of the printer case. G For severe stains, use a soft cloth slightly dampened with water. G Never use organic cleaning solvent such as alcohol, paint thinner, trichloroethylene, benzene, or ketone.
  • Page 11: Table Of Contents

    THE TABLE OF CONTENTS 1. GENERAL OUTLINE ..............9 1.1 Features ..................9 1.2 Unpacking ..................10 1.3 Model Classification ..............10 1.4 Basic Specifications ..............11 2. EXPLANATION OF PRINTER PARTS ........12 2.1 Printer Appearance ..............12 2.2 Paper Cover Inside ...............14 2.3 Other Built-in Functions ...............
  • Page 12: General Outline

    1. GENERAL OUTLINE The CT-S300 is a thermal line printer designed for use with a broad array of terminal equipment including, data, POS, and kitchen terminals. With extensive features, it can be used in a wide range of applications. 1.1 Features G Compact design.
  • Page 13: Unpacking

    1.2 Unpacking When unpacking the printer, confirm that the following are provided: G Printer: G AC adapter (AC adapter type): G AC power cord: G Sample paper roll: 1 roll G Partition for 58-mm wide paper roll: G Rubber feet for vertical setting: G User’s manual (This manual): AC adapter Partition for 58-mm...
  • Page 14: Basic Specifications

    1.4 Basic Specifications Item Specifications Model CT-S300-RF120 CT-S300-RF230 CT-S300-PF120 CT-S300-PF230 Print method Line thermal dot print method Print width 72 mm/576 dots, (48 mm/384 dots) 8 × 8 dots/mm (203 dpi) Dot density Print speed 100 mm/s (Fastest, print density level 2), 800 dot lines/s) Font A: 48/42 (32/30) columns;...
  • Page 15: Explanation Of Printer Parts

    2. EXPLANATION OF PRINTER PARTS 2.1 Printer Appearance AC Adapter Type Cover open lever Paper cover Cutter lock releasing feed hole Power switch Rear connector Operation panel (Front view) (Rear view) Built-in Power Supply Type Power box unit AC inlet (Front view) (Rear view) G Paper cover...
  • Page 16 Operation Panel POWER LED FEED switch ERROR LED G POWER LED Lights when the printer power is on and goes off when the printer power is off. May blink or light in a special mode or in case of a failure. G ERROR LED Lights or blinks when paper is empty or in case of a failure.
  • Page 17: Paper Cover Inside

    2.2 Paper Cover Inside Paper feed roller Auto cutter Print (thermal) head Paper-end sensor Paper-near-end sensor G Paper feed roller Feeds paper as part of print mechanism. G Paper-near-end sensor Changes the setting in accordance with the inner diameter of paper roll or setting status.
  • Page 18: Preparation

    3. PREPARATION 3.1 Connecting the AC Adapter and AC Power Cord 1. Turn off the printer power. 2. For the AC adapter type only: With the flat side of the AC adapter’s cable connector facing upward, insert the cable connector into the power connector on the back side of the printer.
  • Page 19: Connecting Interface Cables

    3.2 Connecting Interface Cables Turn off the printer power and unplug the power connector. Then follow the procedure for interface cable connection. Orient the interface cable terminal correctly and insert it into the interface connector. In case of a built-in power supply type, remove the power box unit before connection.
  • Page 20: Connecting The Drawer

    3.3 Connecting the Drawer 1. Turn off the printer power. Drawer kick-out 2. Orient the drawer cable connector connector correctly, insert it into the drawer kick-out connector on the back of the printer. 3. Connect the drawer‘s ground line to the printer‘s ground terminal with a screw.
  • Page 21: Installing The Printer

    3.4 Installing the Printer The printer can be installed horizontally, vertically, and on the wall. At the time of shipment, the printer is set for horizontal installation. To install the printer vertically or on the wall, the following adjustments are required. 1.
  • Page 22: Setting Dip Switch

    3.6 Setting DIP Switch The DIP switch is present on the serial interface. Remove the board fixing screws, take out the interface board, take out the interface board, and then set the DIP switch. The function of each switch is as shown below. DIP switch Initial Switch No.
  • Page 23: Adjusting The Paper Near-End Sensor

    3.7 Adjusting the Paper Near-end Sensor 1. Push in the paper near-end sensor unit. 2. Move the paper near-end sensor unit to the right and left while pushing it. The position to be set varies in accordance with the setting of the printer, horizontal or vertical, or the diameter of the paper roll as shown in the following figure.
  • Page 24: Maintenance And Troubleshooting

    4. MAINTENANCE AND TROUBLESHOOTING 4.1 Setting/Replacing Paper Rolls 1. Pull the cover open lever fully toward you. 2. Open the paper cover. 3. Insert a paper roll with is print area facing down as shown in the figure and pull out the paper end straightforward by several cm out of the printer. 4.
  • Page 25: Cleaning The Print Head

    4.3 Cleaning the Print Head 1. Turn the printer power off. 2. Open the paper cover. 3. Wait several minutes. Wipe off any debris on the heating element of the head using a cotton swab soaked in ethyl alcohol. CAUTION! The print head is hot immediately after printing.
  • Page 26: Self-Printing

    FEED switch held for about 1 second, and then release the FEED switch. The printer starts self-printing. The printer prints model name, version, DIP switch setting, memory switch setting, and built-in fonts. CBM CT-S300 Memory switches Firmware version V1.xxx...
  • Page 27: Error Indication

    4.7 Error Indication G Paper end Paper empty is detected in two steps: paper near-end and paper end. It causes the ERROR lamp to light. If paper end is detected, refill the paper. If the paper cover is open, a paper-end is detected. G Paper cover open During printing, do not open the paper cover.
  • Page 28: Other

    5. OTHER 5.1 External Views and Dimensions (Unit: millimeter) AC Adapter Type Built-in Power Supply Type — 25 —...
  • Page 29: Manual Setting Of Memory Switch

    5.2 Manual Setting of Memory Switch Memory switches can be set manually or by a command. For manual setting, refer to the next page. The function of each memory switch is shown in the following table. (The white-on-black characters are factory setting.) Switch No.
  • Page 30 Manual Setting of Memory Switch (Memory SW) The memory switch can be selected, changed, or written by the combination of three actions: pressing the FEED switch, pressing and holding the FEED switch, and opening or closing the paper cover. Entering memory switch setting mode. Set paper to the printer and keep the printer cover open.
  • Page 31: Printing Paper

    Returning to the memory switch select mode When the setting of the desired content is completed, open the paper cover and then close the paper cover. This allows the printer to print the setting of the changed memory switch. Saving the setting and exiting the memory switch setting mode Press the FEED switch short to move to “Write/Factory Setting”.
  • Page 32 Information Systems Division CBM Bldg., 5-68-10, Nakano, Nakano-ku, Tokyo 164-0001, Japan Tel: (+81-3) 5345-7540 Fax: (+81-3) 5345-7541 01E-0304 Printed in Japan...

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