Service
Tele Aid
If the Tele Aid system could not establish a
voice connection to the Mercedes-Benz
Customer Assistance Center (e.g. the
relevant cellular phone network is not
available). The message
Call failed
appears.
i
During an active Information call,
switching to another application (e.g.
Navigation) is possible.
208
Terminating the connection
Information calls can be terminated using
the ì button on the multifunctional
steering wheel or the K key on
COMAND. The call can also be terminated
by the Customer Assistance Center.
The COMAND reverts to the system last
active before a Tele Aid call was initiated.
Remote Door Unlock and Stolen
Vehicle Recovery
For the Tele Aid services Remote Door
Unlock and Stolen Vehicle Recovery
please refer to your vehicle Operator's
Manual for information.