Roadside Assistance - Mercedes-Benz Comand Operator's Manual

Service
Tele Aid
If the Tele Aid system could not establish a
voice connection to the Response Center
(e.g. the relevant cellular phone network is
not available) the message Call failed
appears.
Should this occur, assistance must be
summoned by other means.
i
During an active emergency call,
switching to another application is not
possible.
Terminating the connection
The connection can only be terminated by
the Response Center who has answered
the call.
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Warning
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the button. Carefully leave the ve-
hicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an auto-
matic SOS signal and cannot make voice
contact with the vehicle occupants.

Roadside Assistance

G
Roadside Asssistance will assist if
technical problems with your vehicle are
experienced.
Roadside Assistance can only be
requested manually by pressing the •
button. Refer to your vehicle Operator's
Manual for additional information.
After initiating Roadside Assistance, the
message
Connecting Call
on the display and the connection to a
Mercedes-Benz Roadside Assistance
Center is established. All audio sources are
muted.
If the connection is established, the
message Call Connected
and a voice connection between the
Roadside Assistance Center and the
vehicle occupants is established soon
after.
will appear
will appear