Where To Get Help; Internet Support; Speak To A Support Representative; Purchase Supplies And Accessories - Epson PowerLite Presenter User Manual

Where To Get Help

Epson provides these technical support services:

Internet Support

Visit Epson's
problems. You can download utilities and documentation, get FAQ's and troubleshooting
advice, or e-mail Epson with your questions.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661. This is the fastest way of
speaking to a live representative, and it's free. This service is available for the duration of your
warranty period. You may also speak with a projector support specialist by dialing
(562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM,
Pacific Time, Saturday.
Days and hours of support are subject to change without notice. Toll or long distance charges
may apply.
Before you call, please have the following information ready:
■
Product name (PowerLite Presenter)
■
Product serial number (located on the bottom of the projector)
■
Proof of purchase (such as a store receipt) and date of purchase
■
Computer or video configuration
■
Description of the problem
Note: If you need help with optional equipment, see the information included in the box with the
equipment.

Purchase Supplies and Accessories

You can purchase screens, carrying cases, or other accessories from an Epson authorized
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can
purchase online at
68
Problem Solving
U.S. support website
www.epsonstore.com
or Canadian support website
(U.S. sales) or www.epson.ca
for solutions to common
(Canadian sales).