Citizen PMU2300III User Manual
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Citizen PMU2300III User Manual

Citizen PMU2300III User Manual

Printer presenter unit
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PRINTER PRESENTER UNIT
MODEL PMU2300III
User's Manual

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Summary of Contents for Citizen PMU2300III

  • Page 1 PRINTER PRESENTER UNIT MODEL PMU2300III User’s Manual...
  • Page 2 WEEE MARK If you want to dispose of this product, do not mix it with general household waste. There is a separate collection systems for used electronics products in accordance with legislation under the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union. Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem Haushaltsmüll.

  • Page 3: Declaration Of Conformity

    Declaration of Conformity This printer conforms to the following Standards: The Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS Directive 2002/95/EC, and the WEEE Directive 2002/96/EC. LVD : EN60950-1 EMC: EN55022 Class A EN61000-3-2 EN61000-3-3 EN55024 This declaration applies only to the 230-V model. IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications.
  • Page 4  If you find omissions, errors, or have questions, please contact your Citizen Systems dealer.  If you find any pages missing or out of order, contact your Citizen Systems dealer for a replacement. — 3 —...
  • Page 5 SAFETY PRECAUTIONS ...WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Improper handling may result in accidents (fire, electric shock or injury). In order to prevent injury to operators, third parties, or damage to property, special warning symbols are used in the User’s Manual to indicate important items to be strictly observed.
  • Page 6 • Dropping a metallic foreign object into the printer, may cause printer failure, fire, or electric shock. Should it occur, immediately turn the printer off, unplug it from the supply outlet, and call your local Citizen Systems dealer. Do not handle the printer in the following ways: ...
  • Page 7 CAUTION Do not use the printer under the following conditions.  Avoid locations subject to vibration or instability.  Avoid locations where the printer is not level. • The printer may fall and cause an injury. • The quality of printing may deteriorate. ...
  • Page 8 PRECAUTIONS IN HANDLING THE PRINTER WARNING Please observe the following precautions for power source and power cord:  Use the printer only at the specified supply voltage and frequency.  Check to make sure that the supply outlet from which the printer is powered has a sufficient capacity.
  • Page 9 CAUTION To prevent possible malfunction or failure observe the following.  Avoid operating the printer without paper properly loaded.  Avoid the use of paper not complying with specifications. • May result in poor print quality.  Avoid using torn pieces of paper or paper spliced with plastic adhesive tape.
  • Page 10  Do not touch any of the moving parts (e.g., paper cutter, gears, active electric parts) while the printer is working.  In case of trouble do not attempt to repair the printer. Ask Citizen Systems service for repair.  Be careful of the sharp edges on the printer. Do not allow them to injure you or damage property.

  • Page 11: Table Of Contents

    THE TABLE OF CONTENTS 1. GENERAL OUTLINE ..............11 1.1 Features ..................11 1.2 Unpacking ..................12 1.3 Model Classification ..............13 1.4 Basic Specifications..............14 2. EXPLANATION OF PRINTER PARTS ........15 2.1 Printer Appearance..............15 2.2 PMU2300III Series................ 18 2.3 Options ..................

  • Page 12: General Outline

    1. GENERAL OUTLINE The PMU2300III is a printer designed for use with a broad array of terminal equipment including data, measuring instruments, outdoor information, or as a presenter for issuing various kinds of tickets and coupon tickets. With extensive features, it can be used in a wide range of applications. To obtain the best results from the PMU2300III printers, please read the instructions in this manual thoroughly.

  • Page 13: Unpacking

    1.2 Unpacking Make sure the following items are included with your printer.  Printer  Installation Manual  Power cord  Parallel cable (For Parallel I/F model only) Printer Power cord Parallel cable Installation Manual CAUTION  Use the printer under stable condition without any vibration. ...

  • Page 14: Model Classification

    1.3 Model Classification Model numbers indicate printer features according to the following system. 1.3.1 Model Name PMU2300 III P B - RS U M1 Specification of mechanism S: Standard Sensor (Black Mark) P: Standard+presenter No mark : No sensor M1: Black Mark (left) Bezel M2: Black Mark (right:Platen open lever N: Not equipped with Bezel...

  • Page 15: Basic Specifications

    1.4 Basic Specifications PMU2300III Series Items PMU2300IIISN PMU2300IIISB PMU2300IIIPN PMU2300IIIPB Printing Method Line thermal (thermal printing method) Dot configuration (Max.) 72mm/576 dots Dot density 8 dots / mm Printing speed MAX 150mm/sec. (1200 dot line / sec.) Paper feed 0.125mm Printing line columns FontA : 48 digits FontB : 64 digits...

  • Page 16: Explanation Of Printer Parts

    2. EXPLANATION OF PRINTER PARTS 2.1 Printer Appearance Names of parts Auto cutter Tension bar Printer Mechanism Main board cover Platen open lever Operation section FEED Switch Platen holder POWER LED ERROR LED BM sensor (optional) Printing Power head connector DIP Switch Interface connector Platen...
  • Page 17  Main board cover The main board can be exposed by unscrewing one screw that fixes the main board cover and removing it by sliding it.  Auto cutter Automatically cuts the paper when printing is finished.  Platen open lever Used in an instance of cutter error or paper jam.
  • Page 18 Operation Section POWER LED ERROR LED FEED Switch  POWER LED Lights when the power is on, turns off when the power is off. Flashes when data is incoming or a memory error has occurred.  ERROR LED Flashes if the print head is hot, the paper cover is open, a cutter lock occurs, and so forth.

  • Page 19: Pmu2300Iii Series

    2.2 PMU2300III Series This printer is equipped with a function for controlling the bezel LED during standby / printing / discharge. This function can be switched to valid / invalid using the memory switch. - For the bezel, two types; for main unit and for presenter are available. For the bezel for the main unit, the bezel paper detection sensor is attached in the bezel and the paper can be detected.
  • Page 20 2.2.1 Memory switch setting (Presenter function) The presenter function can be set with MSW11. 1. MSW11-1: Presenter Function : Validity/invalidity of presenter function is selected. Operation at OFF (Invalid): The presenter function is disabled. The setting of MSW11-2~MSW11-6 is disabled. Operation at ON (Valid): The Presenter function is enabled.
  • Page 21 2.2.2 Memory switch setting (Bezel function) The bezel function can be set by MSW12. 1. MSW12-1: Bezel Function Function : Validity / invalidity of bezel function is selected. OFF operation at (invalid) :The bezel function is disabled Setting of MSW12-2 to MSW12-6 is disabled. ON operation at (valid) : The bezel function is enabled.

  • Page 22: Options

    2.3 Options Paper holder (optional)  Paper holder unit / kit: option - There are two types of paper holder as shown below. - The selectable paper insertion direction varies depending on the type of paper holder. Horizontal paper insertion holder kit for maximum paper diameter ø102mm: PHU- 102S (part number: ZF98901) Attach the paper shaft Attach the PNE sensor...

  • Page 23: Setup

    3. SETUP 3.1 Paper Holder Attachment Position The paper holder attachment position to the printer main unit varies depending on the paper diameter / insertion direction as shown in the table below. * The paper holder is attached in the direction of figure in the table below for Paper holder attachment position.

  • Page 24: How To Set The Paper Holder

    3.2 How to set the paper holder Paper holder ø203mm/Upper insertion 1. Turned the power OFF and open the main board cover with a driver. 2. Insert the PNE sensor cable through the outlet in the main unit and plug in to the socket. 3.
  • Page 25 Paper holder ø102mm/Left insertion 1. Attach the cord holder on the outer side of paper holder. Adjust the cable at  mark indicated on the holder. 2. After opening the main board cover, insert the PNE sensor cable through the outlet in the main board and plug in to the connector.
  • Page 26 3. Place the paper shaft onto the holder 4. Attach the shaft stopper through (2) hole and attach it in the uppermost hole hole in the main unit with M3 screw. with M4 screw. 5. Close the main board with the M3 screws.
  • Page 27 Paper holder ø102mm/Right insertion 1. Attach the cord holder on the outer side of paper holder. Fix it with M3 screw. 2. Insert the PNE sensor cable through the outlet in the main unit and plug in to the connector. 3.

  • Page 28: Connecting Interface Cables

    3.3 Connecting Interface Cables Turn off the power. Orient the interface cable correctly and insert it into the interface connector. CAUTION  Be sure to carry out the work after pulling out the paper, interface, and the power supply connector. ...
  • Page 29 Use a parallel cable with the connection layout shown below. Printer Host Printer Host CN401 36pin Parallel I/F CN401 25pin Parallel I/F DATA0 DATA0 DATA1 DATA1 DATA2 DATA2 DATA3 DATA3 DATA4 DATA4 DATA5 DATA5 DATA6 DATA6 DATA7 DATA7 BUSY BUSY SELECT SELECT AUTOFD...

  • Page 30: Precautions For Installing The Printer

    3.4 Precautions for Installing the Printer  The printer should be installed on the flat surface (flatness 0.3 or less) with a sufficient strength.  Take care not to be injured by an edge of plate when you install the printer. ...
  • Page 31 Allow a space for removal in the upper section of the cover unit. Allow a space accordingly as indicated below (unit: mm) Center of paper 62.90 3.20 95 min. 120 min. (*) The dimension indicate paper retract forward mode. At Rear retract mode, keep height enough so as not to hinder the dropping paper.

  • Page 32: Setting The Dip Switch On The Serial Interface Board

    3.5 Setting the DIP Switch on the Serial Interface Board Turn off the printer and unplug the power cord from the electric outlet. Remove the mounting screw of the main board cover. (Be sure not to have the screw lost) Slide the main board cover and remove it from the printer.

  • Page 33: Adjusting The Paper Near-End Sensor

    3.6 Adjusting the Paper Near-end Sensor 3.6.1 Adjustment method As the position of PNE sensor can be set at an arbitrary position, use the product by setting it to the optimum position. Loosen the screw slightly, and then slide the position of the PNE sensor (use  mark and scale as a guide).
  • Page 34 3.6.2 Precautions - The PNE sensor may malfunction due to ambient light, so when you use the PNE sensor, consider the installation of light shielding cover etc. for preventing the ambient light from entering. - The value of "external diameter of roll paper when it is detected by PNE sensor"...

  • Page 35: Maintenance And Troubleshooting

    4. MAINTENANCE AND TROUBLESHOOTING 4.1 How to Set Paper (Replacement) Follow the steps below to replace paper 4.1.1 Paper Holder: PHU-102S 2. In case if the end of paper for replacement is 1. Remove shaft stopper. If paper core is not aligned, cut straight cleanly with remained, pull out the core.
  • Page 36 4.1.2 Paper Holder: PHU-203T 1. After confirming the winding direction of 2. In case if the end of paper for replacement is paper, insert the paper core into the paper not aligned, cut straight cleanly with shaft and set the paper shaft to the U-shaped scissors, etc.

  • Page 37: How To Release Cutter Lock (Cutter Error)

     Pay attention not to touch the print head with hands because the head becomes high temperature just after printing.  Do not touch the surface of print head heating element with bare hands, metal, etc.  If the above procedure does not retract the auto cutter, contact your Citizen Systems dealer. — 36 —...

  • Page 38: How To Remove Paper Jam

    4.3 How to Remove Paper Jam Follow the steps below to remove paper jam. 4.3.1 When Presenter is not installed 1. Turn the power OFF and cut the paper 2. Open platen holder and remove the cause of paper jam. 3.
  • Page 39 4.3.2 Presenter Installed 1. Turn the power OFF and cut the paper 2. Open platen holder and remove the cause of paper jam. 3. Remove locking screw for cover unit by 4. Slide the cover unit to the arrow mark turning the screw.
  • Page 40 5. Remove the cover unit. 6. Remove the cause of paper jam. 7. Close the platen holder. Press-in securely 9. Turn the power ON and set the paper again. until it locks. 8. Load the cover unit by sliding with the opposite procedures of removing and fix the cover unit by turning the locking screw.

  • Page 41: Self-Printing

    4.4 Self-printing While paper is loaded, press and hold the FEED switch while turning the power on. Hold the FEED switch down for about one second and then release it to start self-printing. The printer prints its model name, version, DIP switch settings, memory switch settings, and a list of built-in fonts.

  • Page 42: Hexadecimal Dump Printing

    4.5 Hexadecimal Dump Printing Print received data in hexadecimal. If problems such as missing or duplicated data occur, this function allows you to check whether or not the printer is receiving data correctly. How to do hexadecimal dump printing Load paper. While the platen holder is open, press and hold the FEED switch while turning the power on, and then close the platen holder.

  • Page 43: Error Messages

    4.6 Error Messages  Paper-end The end of the roll of paper is detected at two stages, paper near-end and paper-end.  Paper near-end When paper near-end is detected, the POWER LED lights. Prepare a new paper roll.  Platen open Do not open the platen cover during platen feeding or printing.
  • Page 44 The status display for various messages is shown below. POWER LED ERROR LED Description (Green) (Red) 1) Error to recover 1. Head overheat error automatically 2. Platen open error (MSW3-8 OFF: Recover automatically) 2) Restorable error 1. Platen open error (MSW3-8 ON: At the setting of recoverable feature)

  • Page 45: Other

    5. OTHER 5.1 External Views and Dimensions 5.1.1 PMU2300IIISN Outline Drawings Size (mm) : W113 × H98 × D182 Weight: Approx. : 0.9kg Outline drawing (Unit: mm) — 44 —...
  • Page 46 5.1.2 PMU2300IIISB Outline Drawings (Bezel equipped model) Size (mm) : W113 × H98 × D208 Weight : Approx.1.0kg Outline drawing (Unit: mm) — 45 —...
  • Page 47 5.1.3 PMU2300IIIPN Outline Drawings (Presenter equipped model) Size (mm) :W139 × H98 × D234 Weight :Approx.1.2kg Outline drawing (Unit: mm) — 46 —...
  • Page 48 5.1.4 PMU2300IIIPB Outline Drawings (Bezel/Presenter equipped model) Size(mm) :W139 × H98 × D260 Weight : Approx.1.2kg Outline drawing (Unit: mm) — 47 —...
  • Page 49 5.1.5 PMU2300IIISB Outline Drawings (Bezel equipped)Holder PHU-102S attached (Unit: mm) — 48 —...
  • Page 50 5.1.6 PMU2300IIIPB Outline Drawings (Bezel/Presenter equipped) Holder PHU-203T attached (Unit: mm) — 49 —...

  • Page 51: Printing Paper

    5.2 Printing Paper Use the paper shown in the following table or paper of the same quality. Paper width Paper Core diameter Paper size Item Description ø203mm:diameter, Holder PHU-203T Max. paper diameter ø102mm:diameter, Holder PHU-102S (applicable for Holder 203) Paper width 80 +0/-1 mm Inner ø25.4±1 mm...

  • Page 52: Setting Of Memory Switches

    5.3 Setting of Memory Switches Memory switches are used to set various printer settings. The memory switches can be set manually (set by hand on the printer) or by commands. This section explains how to perform manual settings. For information on how to set the memory switches using commands, please refer to the Command Reference.
  • Page 53 Press the FEED switch for at least two seconds. A setting for the memory switch is printed, through the cycle, each time the FEED switch is pressed for at least two seconds. Press the FEED switch for at least two seconds to cycle through the list until the function of the memory switch you want to change is printed.
  • Page 54 The function of each memory switch is shown in the following table. (Shaded values are factory settings.) Function MSW1-1 Power ON Info Valid Not Send MSW1-2 Buffer Size 4K bytes 45 bytes MSW1-3 Busy Condition Full/Err Full MSW1-4 Receive Error Print “?”...
  • Page 55 Function MSW11-1 Presenter Invalid Valid MSW11-2 Retract Function Invalid Valid MSW11-3 Retract Direction Rear Front MSW11-4 Store and eject Invalid Valid MSW11-5 No print with paper Invalid Valid MSW11-6 Min Receipt Length 75mm 120mm MSW11-7 Reserved Fixed — MSW11-8 Reserved Fixed —...
  • Page 56 Function Value MSW9-1 Code Page PC437 Katakana PC850,858 PC860 PC863 PC865 PC852 PC866 PC857 WPC1252 Spacepage PC864 Thai MSW9-2 Int'Char Set U.S.A France Germany England Denmark Sweden Italy Spain Japan Norway Denmark2 Spain2 Latin America Korea Croatia China MSW9-3 Kanji MSW9-4 JIS/ShiftJIS ShiftJIS...
  • Page 57 ZF74903-00F 0413-30468_2_E_G...

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