Citizen PPU-700 User Manual
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Citizen PPU-700 User Manual

Citizen PPU-700 User Manual

Printer presenter unit
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PRINTER PRESENTER UNIT
MODEL PPU-700/700II
User's Manual

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Summary of Contents for Citizen PPU-700

  • Page 1 PRINTER PRESENTER UNIT MODEL PPU-700/700II User’s Manual...
  • Page 2 WEEE MARK...

  • Page 3: Declaration Of Conformity

    EN55024 This declaration applies only to the 230-V model. CITIZEN is a registered trade mark of Citizen Holdings Co., Japan CITIZEN es una marca registrada de Citizen Holdings Co., Japón Company names and product names in this manual are trademarks or registered trademarks of relevant companies.
  • Page 4 IMPORTANT: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
  • Page 5 3. Except explained elsewhere in this manual, do not attempt to service, disassemble, or repair this product. 4. Note that CITIZEN SYSTEMS is not responsible for any damage attributable to incorrect operation/handling or improper operating environments that are not specified in this manual.
  • Page 6 SAFETY PRECAUTIONS ... WHICH SHOULD BE STRICTLY OBSERVED Before using this product for the first time, carefully read these SAFETY PRECAUTIONS. Incorrect operation may result in unexpected accidents (fire, electric shock, or injury). ● After having read this manual, keep it in a safe, readily accessible place for future reference.
  • Page 7 Should it occur, immediately turn the printer off, unplug it from the supply outlet, and call your local CITIZEN SYSTEMS dealer. Do not handle the printer in the following ways: ● Do not allow the printer to sustain strong impacts or hard jolts (e.g., trampling, dropping, striking with a hard edge).
  • Page 8 • Neglecting these cautions may cause wires or insulation to break, which could result in leakage, electric shock, or printer failure. If a power cord sustains damage contact your CITIZEN SYSTEMS dealer. ● Do not leave things around the supply outlet.
  • Page 9 CAUTION Do not use or store this product in a place where it will be exposed to: ● Flames or moist air ● Direct sunlight ● Hot airflow or radiation from a heating device ● Salty air or corrosive gases ●...
  • Page 10 • Neglecting these cautions may cause wires or insulation to break, which could result in leakage, electric shock, or printer failure. If a power cord sustains damage contact your CITIZEN SYSTEMS dealer. Be sure to firmly insert the cable plug into its mating socket.
  • Page 11 ● Do not touch any of the moving parts (e.g., paper cutter, gears, active electrical parts) while the printer is working. ● In case of trouble do not attempt to repair the printer. Ask CITIZEN SYSTEMS service for repair. ● Be careful that the paper cover does not entrap your hands or fingers.
  • Page 12 DAILY MAINTENANCE Observe the following precautions for daily maintenance. ● When cleaning the printer, always turn it off and unplug it from the supply outlet. ● Use a soft, dry cloth for cleaning the surface of the printer case. ● For severe stains, use a soft cloth slightly dampened with water. ●...

  • Page 13: Table Of Contents

    THE TABLE OF CONTENTS 1. GENERAL OUTLINE ..............12 1.1 Features ..................12 1.2 Unpacking ..................12 2. BASIC SPECIFICATIONS ............13 2.1 Model Classification ..............13 2.1.1 PPU-700/PPU-700II Series ..............13 2.1.2 Option ....................14 2.2 Basic Specifications ..............15 2.3 Print Paper Specifications ............
  • Page 14 5. NOTES ON EXTERIOR DESIGN ..........40 5.1 Notes on Paper Exit ..............40 5.2 Notes on Paper Collection Hole and Collection Path ....42 5.3 Notes on Paper Insertion Path ............ 43 5.4 PHU-3*** (Paper Feed Unit) Installation ........43 5.5 Layout Examples of Control Box ..........

  • Page 15: General Outline

    1. GENERAL OUTLINE The PPU-700/PPU-700II are a printer designed for use with a broad array of terminal equipment including data, measuring instruments, outdoor information, or as a presenter for issuing various kinds of tickets and coupon tickets. With extensive features, it can be used in a wide range of applications. To obtain the best results from the PPU-700/PPU-700II printers, please read the instructions in this manual thoroughly.

  • Page 16: Basic Specifications

    2. BASIC SPECIFICATIONS 2.1 Model Classification The printer models are classified by the following designation method: 2.1.1 PPU-700/PPU-700II Series PPU-700 - R U M1 PPU-700 - RS U M1 Model Name Interface In case of PPU-700 R: Serial (RS-232C) P: Parallel (IEEE 1284 compliant) U: USB In case of PPU-700II R: Serial (RS-232C) + USB...

  • Page 17: Option

    2.1.2 Option (1) PHU Series (Paper Feed Unit) PHU-3 3 1 S Model Name Shaft length 3: Paper width 58 to 82.5 mm (Standard) 2: Paper width 58 mm only PNE Sensor 1: 1 Sensor (Standard) 2: 2 Sensors Paper setting S: Side (Standard) T: Top PHU-3**S...

  • Page 18: Basic Specifications

    2.2 Basic Specifications Model PPU-700-RU/PPU-700II-RSU PPU-700-RK/PPU-700II-RSK Item PPU-700-PU/PPU-700II-PAU PPU-700-PK/PPU-700II-PAK PPU-700-UU/PPU-700II-UBU PPU-700-UK/PPU-700II-UBK Print method Line thermal dot print method Print width 80 mm/640 dots Dot density 8 × 8 dots/mm (203 dpi) Print speed 150 mm/sec (max., Print density level 2), (1200 dot lines/sec) Number of print Font A: 48 columns, 12 ×...
  • Page 19 UL, C-UL, TUV, GS, VCCI Class A FCC Class A CE marking Note: *1: PPU-700 and PPU-700II are not compatible in interface. *2: Represents the safety standards acquired when CITIZEN SYSTEMS-made AC adapter (36AD2 series) is used. — 16 —...

  • Page 20: Print Paper Specifications

    2.3 Print Paper Specifications 2.3.1 Specified Paper Thermal Paper Roll ● Type: Heat-sensitive paper ● Paper width: 58 mm, 67 mm, 80 mm, 82.5 mm ● Paper thickness: 0.065 to 0.150 mm ● Roll diameter: φ203 max. ● Print surface: Outer side of the roll (surface) ●...

  • Page 21: Print Position

    2.3.2 Print Position 2 mm 79.5 mm (Print area) 1 mm 4 mm 72 mm (Print area) 4 mm 82.5 mm (Paper width) 80 mm (Paper width) 63 mm (Print area) 54 mm (Print area) 2 mm 2 mm 2 mm 2 mm 67 mm (Paper width) 58 mm (Paper width)

  • Page 22: Print Head And Paper Cut Position

    2.3.3 Print Head and Paper Cut Position Paper exit Print Surface Feed roller Presenter sensor Auto-cutter Thermal head Paper-end sensor Black mark sensor (Option) — 19 —...

  • Page 23: Black Mark Layout And Operating Condition

    2.3.4 Black Mark Layout and Operating Condition Print Surface Paper Feed Direction Symbol Item BM Paper Black mark length 5 to 10 mm Black mark width 10 mm min. Black mark pitch 100 mm ~ 3000 mm Black marks are selected at two places on the back and one place on the front ●...

  • Page 24: Appearance And Components Parts

    3. APPEARANCE AND COMPONENTS PARTS 3.1 PPU-700/PPU-700II Printer (1) Cutter Clear Knob (7) Head up lever (2) POWER lamp (3) ERROR lamp (4) FEED switch (5) Auto-cutter (6) Paper exit PPU-700 (1) Cutter Clear Knob Operated at the occurrence of cutter error. (2) POWER lamp Lights when the printer is powered on.
  • Page 25 (8) Paper slot (9) Power switch (10) Power connector PPU-700 PPU-700II (11) Interface connectors USB interface connectors (12) Control box (8) Paper slot (9) Power switch Switch to turn ON/OFF presenter power. (10) Power connector Connector for power supply from outside. (11) Interface connectors Connects the interface cable for communication.

  • Page 26: Detector Position

    3.2 Detector Position (3) Cover Open Detection (1) Auto-Cutter (Contact System) Initialize Detection (Contact System) (4) Paper-end Detection (Contact System) (2) Presenter Sensor (Reflection Type) (5) Black Mark Sensor (Reflection Type) (5) Black Mark Sensor (Reflection Type) (1) Auto-Cutter Initialize Detection (Contact System) Detects the position of cutter blade.

  • Page 27: Phu-3***(Paper Feed Unit) (Option)

    3.3 PHU-3***(Paper Feed Unit) (Option) (1) PNE sensor adjust screw (5) Paper roller (2) PNE sensor (3) Tension bar (4) Head up lever (1) PNE sensor adjust screw Screw to adjust the amount of paper by moving the sensor position. (2) PNE sensor Sensor to detect that paper is low.

  • Page 28: Operation

    4. OPERATION 4.1 Connecting AC Adapter and AC Cable 1. Turn the printer power off. 2. Confirm the direction of the cable connector of the AC adapter and insert it into the power connector until it is locked. Power switch Power connector Cable connector PPU-700...

  • Page 29: Connecting Interface Cables

    4.2 Connecting Interface Cables 1. Turn the printer power off. 2. Connect the interface connector in the correct direction. 3. Fix the interface connector using a screwdriver. 4. Connect the other end of the interface cable to the host. Power switch Interface connector PPU-700 Interface cable...

  • Page 30: Interface Board Change

    4.3 Interface Board Change 1. Turn the printer power off. 2. Remove two screws from the places shown in the figure below and detach the interface board. 3. Firmly connect the connector of the interface board to be changed. 4. Fix with screws. Connector PPU-700 CAUTION!

  • Page 31: Connector For Operation Panel (Cn500)

    4.5 Connector for Operation Panel (CN500) Pin Assignment Pin No. Signal Name Input/Output Function — Power supply for circuit (+5V) LF_SW Input LF switch input (paper feeding) — GND for circuit POWER_LED Output POWER_LED output ERROR_LED Output ERROR_LED output Connector used: 53014-0510 (Molex) Connection Example Control Board CN500...

  • Page 32: Setting/Replacing Paper Roll

    4.6 Setting/Replacing Paper Roll 4.6.1 Paper Setting from Paper Side-in 1. Open the paper guide with the head up lever. 2. Cut the top end of the paper roll at about right angle to the roll direction. (Fig. 4-1) 3. Insert a paper roll. 4.

  • Page 33: Paper Setting By Auto-Loading

    4.6.2 Paper Setting by Auto-loading 1. Keep the paper guide closed. 2. Cut the end of the roll paper almost at right angle. (Fig. 4-1) 3. Insert the roll paper from the paper slot till it gets a drag. 4. Paper is detected and automatically fed for a certain time and then paper initialize operation starts.

  • Page 34: When Using Phu-3 *** (Paper Feed Unit)

    4.6.3 When Using PHU-3 *** (Paper Feed Unit) When using the PHU-3*** (Paper Feed Unit), always pass the paper over the tension bar. This feature serves as a shock absorber against the shock during rotation of paper roll thereby preventing deformed character, meandering paper feed, breakage of paper feed mechanism.

  • Page 35: Removing The Remaining Paper Roll

    4.7 Removing the Remaining Paper Roll 1. Operate the head up lever. 2. The guide opens. Remove the roll paper. Head up lever CAUTION! The thermal head is at a high temperature immediately after printing. Sufficient care must be taken in the work just after printing. 4.8 Removing Jammed Paper 1.

  • Page 36: Removing Cutter Lock

    4.9 Removing Cutter Lock When cutter lock is used, opening the guide with the head up lever may fail. Forced opening may cause a break. Remove cutter lock in the following procedure. 1. Press the FEED switch or turn the printer power off and then on. The auto- cutter starts initialize operation to restore the cutter.

  • Page 37: Changing Paper Width

    4.10 Changing Paper Width The printer can accept four kinds of paper widths: 82.5 mm, 80 mm, 67 mm, and 58 mm. Use the following procedure to set the paper width. 1. Move the paper guide of the paper slot at the back of the printer to meet the paper width.

  • Page 38: Feed Switch

    2. When using the paper holder (PHU-3***), loosen the screws (4 places including other side) shown in the figure, adjust the holder to the specified width, and then tighten the screws. When the paper width is 58 mm or 67 mm, remove the E ring and move the paper roller located at position (1) in the figure.

  • Page 39: Paper Near-End Sensor (When Phu-3*** Is Used)

    4.13 Paper Near-End Sensor (When PHU-3*** is used) 1. When the print paper remainder becomes low, the Paper Near-End (PNE) sensor sends a signal to the computer telling the paper is low and stops printing. This function is enabled or disabled by the memory switch. For memory switch setting, refer to “7.2 Memory Switch Functions (MSW2-8)”.

  • Page 40: Paper Retraction

    4.14 Paper Retraction 1. This printer has a function of automatically collecting the ejected paper. This function is enabled or disabled by the memory switch. For memory switch setting, refer to “7.2 Memory Switch Functions”. 2. After print paper is cut, paper is collected after a certain period of time has passed with the presenter loaded with paper.

  • Page 41: Operation Panel And Error Indication

    4.17 Operation Panel and Error Indication (1) POWER LED (Green) ON: Lights while power is supplied. OFF: Goes off while power is not supplied. Blinking: Blinks while some operation is in process. (2) ERROR LED (Red) The ON/Blink status indicates the status of the error. Blinking also occurs while the printer is waiting for macro execution.
  • Page 42 Description of Errors ● Paper end When the paper roll has run out, the Paper end sensor located in the paper path near the print head detects the end of the paper roll, causing the PE to be output and the printing to stop. ●...

  • Page 43: Notes On Exterior Design

    5. NOTES ON EXTERIOR DESIGN 5.1 Notes on Paper Exit 1. Use consideration to prevent the ejected paper from entering the gap of the exterior case. (Dimension A must be minimum.) 2. Avoid the shape that may obstruct the paper ejected from the presenter unit.
  • Page 44 In case of 21.4 mm 3 mm In case of 10 mm Setting range at opening 3 mm min. 10 mm max. — 41 —...

  • Page 45: Notes On Paper Collection Hole And Collection Path

    5.2 Notes on Paper Collection Hole and Collection Path When implementing paper collection, be sure to prepare the paper collection hole as shown below. Be careful to prevent irregularity, burr, etc. along the collecting path. Otherwise paper jam may occur. Paper Collection Hole Printer setting position 40.5 mm min.

  • Page 46: Notes On Paper Insertion Path

    5.3 Notes on Paper Insertion Path When feeding paper without using optional PHU-3***, set the paper path in the following range. When using a large-diameter paper roll, be sure to provide a shock absorber to prevent shock during rotation of paper roll. 15.5 5.4 PHU-3*** (Paper Feed Unit) Installation Refer to “Appendix-3.

  • Page 47: Layout Examples Of Control Box

    5.5 Layout Examples of Control Box Separation of Control Box from Printer allows you to enjoy free layout. Layout Example (1/3) Basic Type Example 1) With board installed separately. Layout Example (2/3) Example 2) With board installed below the printer. Example 3) With board installed above the printer.

  • Page 48: Dip Switches

    6. DIP SWITCHES 6.1 Setting DIP Switches The DIP switch is located on the serial interface board of the printer. DIP switch setting with the printer power on is not valid. After setting, turn the printer power on. 1. Turn the printer power off. 2.

  • Page 49: Dip Switch Functions

    6.2 DIP Switch Functions DIP Switches Factory Switch No. Function Setting Setting and selecting DIP switch setting is DIP switch setting is condition for communication enabled. disabled. Communication mode Xon/Xoff DTR/DSR Bit length 7-bit 8-bit Parity check With parity No parity Selecting parity Even parity Odd parity...

  • Page 50: Memory Switches

    7. MEMORY SWITCHES 7.1 Setting Memory Switches Memory switch is a generic name for the following. (1) Memory switches MSW1, MSW2, MSW3, MSW4 (2) Customize value (3) Condition for communication through serial interface The memory switch can be selected, changed, or written by the combination of three actions: pressing the FEED switch, pressing and holding the FEED switch, and opening or closing the paper cover.
  • Page 51 Returning to the memory switch select mode When the setting of the desired content is completed, open the paper cover and then close the paper cover. This allows the printer to print the setting of the changed memory switch. Saving the setting and exiting the memory switch setting mode Press the FEED switch short to move to “Write/Factory Setting”.

  • Page 52: Memory Switch Functions

    7.2 Memory Switch Functions Model PPU-700 Function ● Valid MSW1-1 Power ON Info Not send ● 4K bytes MSW1-2 Buffer Size 45 bytes ● Full/Err MSW1-3 Busy Condition Full ● Print ? MSW1-4 Receive Error Invalid ● Ignored MSW1-5 CR Mode ●...
  • Page 53 Model PPU-700II Function ● Valid MSW1-1 Power ON Info Not send ● 4K bytes MSW1-2 Buffer Size 45 bytes ● Full/Err MSW1-3 Busy Condition Full ● Print ? MSW1-4 Receive Error Invalid ● Ignored MSW1-5 CR Mode ● Fixed MSW1-6 Reserved —...
  • Page 54 Switch No. Setting 0 (OFF) 1 (ON) Memory SW5-1 Buzzer Valid Invalid SW5-2 Reserved Fixed − SW5-3 USB Mode Virtual COM Printer Class SW5-4 Reserved Fixed − SW5-5 Reserved Fixed − SW5-6 Reserved Fixed − SW5-7 Clear PNE LED Auto Set Paper SW5-8 Reserved Fixed...

  • Page 55: Appendix-1. Ppu-700 External View

    APPENDIX-1. PPU-700 EXTERNAL VIEW Unit: mm 104.2 (6.3) 27.5 (135.7) 7.85 74.5 width) (Paper 82.5 19.4 width) (Paper width) (Paper width) (Paper — 52 —...

  • Page 56: Appendix-2. Ppu-700Ii External View

    APPENDIX-2. PPU-700II EXTERNAL VIEW Unit: mm width) (Paper 82.5 width) (Paper width) (Paper width) (Paper height) (Discharge — 53 —...

  • Page 57: Appendix-3. Ppu-700 Phu-3*** (Paper Feed Unit) Installation

    APPENDIX-3. PPU-700 PHU-3*** (PAPER FEED UNIT) INSTALLATION (220.6) Bkkk 137.2 Akkk 19.4 7.85 26.5 135.7 82.5 — 54 —...

  • Page 58: Appendix-4. Block Diagram

    APPENDIX-4. BLOCK DIAGRAM OSC 5 MHz Feed Switch Print Head Cutter Driver Paper End Presenter Driver Cover Switch Presenter Sensor Driver Stepping Motor Black Mark Sensor Paper Near-End DC3V DC5V DC24V Interface Reset Power Supply DC24V 2A AC Adapter — 55 —...
  • Page 59 ZG74902-01F 1.01E-1004 Printed in Japan...

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