Troubleshooting - Sansui HDLCD3200B Owner's Manual

Troubleshooting

Use the following checklist for troubleshooting if you have problems with your LCD TV. Consult your local dealer
or service outlet if problems persist. Be sure all connections are properly made when using with other units.
SYMPTOMS
• Make sure the power cord is plugged in.
• Try another AC outlet.
TV does not
• Power is off, check fuse or circuit breaker.
operate.
• Unplug unit for an hour, then plug it back
in.
• Station or CABLE experiencing
problems, tune to another station.
Poor sound • Check sound adjustments (Volume and
or no sound. Mute).
• Check for sources of possible
interference.
• Station or CABLE experiencing
problems, tune to another station.
• Make sure channels are set into memory.
Poor picture • Check antenna or CABLE connections,
or no picture. adjust antenna.
• Check for sources of possible
interference.
• Check picture control adjustments.
• Station or CABLE experiencing
problems, tune to another station.
Poor
• Make sure channels are set into memory.
reception on
• Station is weak, adjust antenna to
some
receive desired station.
channels.
• Check for sources of possible
interference.
• Station or CABLE experiencing
problems, tune to another station.
• Make sure channels are set into memory.
Poor color or • Check picture control adjustments.
no color. • Check antenna or CABLE connections,
adjust antenna.
• Check for sources of possible
interference.
• Station or CABLE experiencing
Picture problems, tune to another station.
wobbles or • Make sure channels are set into memory.
drifts. • CABLE company is scrambling signal.
• Adjust antenna.
Digital
broadcasting
• Check digital signal strength.
screen
problem.
FOR CUSTOMER SERVICE, ADDITIONAL SET-UP OR OPERATING ASSISTANCE PLEASE CALL:
WHEN CALLING CUSTOMER SERVICE – PLEASE HAVE YOUR MODEL NUMBER READY
FOR INFORMATION ON OUR OTHER PRODUCTS, PLEASE VISIT OUR WEBSITE AT
28
POSSIBLE SOLUTIONS
OLNEY, ILLINOIS 62450
www.orionsalesinc.com
SYMPTOMS
No CATV
reception.
Horizontal or
diagonal bars
on screen.
No reception
above
channel 13.
No Remote
operation.
TV shuts off.
Closed -
Caption is not
activated.
TV is not
shown in your
language.
1-800-289-0980
OR WRITE TO:
ORION SALES, INC.
3471 N. UNION DR.
POSSIBLE SOLUTIONS
• Check all CABLE connections.
• Set Air/Cable menu option to the Cable
mode.
• Station or CABLE system problems, try
another station.
• Check antenna connections, adjust or
re-direct antenna.
• Check for sources of possible
interference.
• Make sure Air/Cable menu option is in
the appropriate mode.
• If using antenna, check UHF antenna
connections.
• Batteries are weak, dead or inserted
incorrectly.
• Remote is out of range, move closer to
TV (within 15 feet).
• Make sure Remote is aimed at sensor.
• Confirm there are no obstructions
between the Remote and the TV.
• Make sure the power cord is plugged in.
• Sleep Timer is set.
• Power interrupted.
• TV station experiencing problems or
program tuned is not closed captioned.
Try another channel.
• Check CABLE connection or VHF/UHF
antenna, reposition or rotate antenna.
• Set closed caption decoder in the menu.
• Select proper language in the menu
options.