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HP bc1000 - Blade PC Limited Warranty
HP bc1000 - Blade PC Limited Warranty

HP bc1000 - Blade PC Limited Warranty

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Global Limited Warranty and

Technical Support

Hardware Limited Warranty

General Terms

This HP Hardware Limited Warranty gives you, the customer, express limited warranty
rights from HP, the manufacturer. Please refer to HP's Web site for an extensive description
of your limited warranty entitlements. In addition, you may also have other legal rights
under applicable local law or special written agreement with HP.
EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, HP MAKES
NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. HP EXPRESSLY DISCLAIMS ALL WARRANTIES AND
CONDITIONS NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED
WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO
THE LIMITED WARRANTY PERIOD. Some states or countries do not allow a limitation
on how long an implied warranty lasts or the exclusion or limitation of incidental or
consequential damages for consumer products. In such states or countries, some exclusions
or limitations of this Limited Warranty may not apply to you.
THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT
TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR
MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
This Limited Warranty is applicable in all countries and may be enforced in any country or
region where HP or its authorized service providers offer warranty service subject to the
terms and conditions set forth in this Limited Warranty. However, warranty service
availability and response times may vary from country to country and may also be subject to
registration requirements in the country of purchase. If so, your HP authorized service
provider can provide you with details.
This Limited Warranty applies only to HP-branded and Compaq-branded hardware products
(collectively referred to in this Limited Warranty as "HP Hardware Products") sold by or
leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized
resellers, or country distributors (collectively referred to in this Limited Warranty as "HP")
with this Limited Warranty. The term "HP Hardware Product" is limited to the hardware
components and required firmware. The term "HP Hardware Product" DOES NOT include
any software applications or programs; non-HP products or non-HP branded peripherals.
All non-HP products or non-HP branded peripherals external to the HP Hardware Product-
such as external storage subsystems, displays, printers and other peripherals-are provided
"AS IS" without HP warranty. However, non-HP manufacturers and suppliers, or publishers
may provide their own warranties directly to you.
HP warrants that the HP Hardware Products that you have purchased or leased from HP are
free from defects in materials or workmanship under normal use during the Limited
Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from
HP, or from the date HP completes installation. Your dated sales or delivery receipt, showing
the date of purchase or lease of the product, is your proof of the purchase or lease date. You
may be required to provide proof of purchase or lease as a condition of receiving warranty
service. You are entitled to hardware warranty service according to the terms and conditions
of this document if a repair to your HP Hardware Product is required within the Limited
Warranty Period.
www.hp.com
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Summary of Contents for HP bc1000 - Blade PC

  • Page 1: Technical Support

    This Limited Warranty applies only to HP-branded and Compaq-branded hardware products (collectively referred to in this Limited Warranty as "HP Hardware Products") sold by or leased from Hewlett-Packard Company, its worldwide subsidiaries, affiliates, authorized resellers, or country distributors (collectively referred to in this Limited Warranty as "HP") with this Limited Warranty.
  • Page 2: Exclusive Remedy

    Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may be manufactured using new materials or new and used materials equivalent to new in performance and reliability. HP may repair or replace HP Hardware Products (a) with new or previously used products or parts equivalent to new in performance and reliability, or (b) with equivalent products to an original product that has been discontinued.
  • Page 3: Limitation Of Liability

    Limitation of Liability IF YOUR HP HARDWARE PRODUCT FAILS TO WORK AS WARRANTED ABOVE, HP'S MAXIMUM LIABILITY UNDER THIS LIMITED WARRANTY IS EXPRESSLY LIMITED TO THE LESSER OF THE PRICE YOU HAVE PAID FOR THE PRODUCT OR THE COST OF REPAIR OR REPLACEMENT OF ANY HARDWARE COMPONENTS THAT MALFUNCTION IN CONDITIONS OF NORMAL USE.
  • Page 4: Options And Software Limited Warranties

    replacement part must be returned to HP, you must ship the defective part back to HP within a defined period of time, normally fifteen (15) days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective product may result in HP billing you for the replacement.
  • Page 5: Software Technical Support

    your sole remedy shall be to return the removable media to HP for replacement. For blank tape removable media please refer to the following Web site: http://h20000.www2.hp.com/bizsupport/TechSupport/ Document.jsp?objectID=lpg50101 It is your responsibility to contact non-HP manufacturers or suppliers for their warranty support.
  • Page 6: Limited Warranty Period

    Contacting HP If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following: ■ Locate your nearest HP Support location via the World Wide Web at: http://www.hp.com/support ■...
  • Page 7 Jaminan Terbatas Global dan Dukungan Teknis Jaminan Terbatas bagi Perangkat Keras Ketentuan Umum Dengan pernyataan Jaminan Terbatas bagi Perangkat Keras HP ini, Anda sebagai pelanggan memperoleh hak-hak jaminan eksplisit dari HP sebagai pembuat produk. Lihat situs Web HP untuk mendapatkan penjelasan lengkap mengenai hak-hak jaminan terbatas Anda.
  • Page 8 Jaminan Terbatas ini hanya berlaku bagi perangkat keras bermerek-HP dan bermerek-Compaq (secara bersama di dalam Jaminan Terbatas ini disebut "Produk Perangkat Keras HP") yang dijual oleh atau disewa-gunakan dari Hewlett-Packard Company, anak-anak perusahaannya di seluruh dunia, afiliasinya, tempat penjualan resminya, atau para distributornya (secara bersama dalam Jaminan Terbatas ini disebut "HP") dengan Jaminan Terbatas ini.
  • Page 9 Pengecualian HP TIDAK MENJAMIN BAHWA OPERASI PRODUK INI AKAN BEBAS DARI GANGGUAN ATAU BEBAS DARI KESALAHAN. HP TIDAK BERTANGGUNG JAWAB ATAS KERUSAKAN YANG TERJADI AKIBAT KELALAIAN ANDA UNTUK MENGIKUTI PETUNJUK BAGI PRODUK PERANGKAT KERAS HP TERSEBUT. Jaminan Terbatas ini tidak berlaku bagi suku cadang yang dapat habis dan tidak mencakup produk yang nomor serinya sudah hilang atau rusak atau dianggap cacat akibat (a) kecelakaan, penyalahgunaan, perlakuan kasar, kontaminasi, perawatan atau kalibrasi yang tidak benar atau tidak memadai atau sebab-sebab eksternal lain;...
  • Page 10 Batas Pertanggungjawaban JIKA PRODUK PERANGKAT KERAS HP ANDA GAGAL BERFUNGSI SEBAGAIMANA DIJAMIN DI ATAS, TANGGUNG JAWAB MAKSIMUM HP MENURUT JAMINAN TERBATAS INI SECARA JELAS TERBATAS PADA JUMLAH YANG LEBIH RENDAH ANTARA HARGA PEMBELIAN PRODUK INI ATAU BIAYA PERBAIKAN ATAU PENGGANTIAN KOMPONEN PERANGKAT KERAS YANG GAGAL BERFUNGSI DALAM KONDISI PENGGUNAAN NORMAL.
  • Page 11 Layanan Jaminan Penggantian Unit Lanjutan Jaminan Terbatas HP Anda mungkin mencakup layanan jaminan penggantian unit lanjutan. Menurut ketentuan layanan jaminan penggantian unit lanjutan, jika suatu unit didiagnosa sebagai cacat, HP akan mengirimkan produk pengganti langsung kepada Anda. Setelah menerima unit pengganti, Anda harus mengembalikan unit yang cacat ke HP, dengan menggunakan kemasan yang disertakan bersama unit pengganti, dalam jangka waktu tertentu, biasanya lima belas (15) hari.
  • Page 12 jaminan yang diperlukan dan bahwa produk tersebut dirancang agar dapat berfungsi di negara/kawasan tujuan. Setelah produk dialihkan suatu negara/kawasan, maka produk memiliki jaminan yang sama seperti jika produk tersebut dibeli di negara/kawasan tersebut. Hubungi HP, reseller resmi HP setempat, atau lihat situs Web di alamat: www.hp.com/support untuk memulai proses Pengajuan Jaminan Global HP sebelum mengalihkan Produk HP ke negara/kawasan lain.
  • Page 13 Satu-satunya kewajiban HP sehubungan dengan perangkat lunak yang didistribusikan oleh HP di bawah merek dagang HP tercantum dalam lisensi pengguna-akhir atau perjanjian lisensi program yang disertakan dengan perangkat lunak tersebut. Jika media pindahan (removable) yang digunakan HP untuk mendistribusikan perangkat lunak tersebut terbukti mengandung cacat bahan atau cacat pengerjaan dalam masa jaminan selama sembilan puluh (90) hari sejak tanggal pembelian, satu-satunya ganti rugi Anda adalah mengembalikan media pindahan tersebut kepada HP untuk diganti.
  • Page 14 Menghubungi HP Jika produk Anda gagal dalam Masa Jaminan Terbatas ini dan saran-saran dalam dokumentasi produk tidak berhasil memecahkan masalah, Anda dapat memperoleh dukungan dengan: ■ Mencari lokasi Dukungan HP terdekat melalui World Wide Web di: http://www.hp.com/support ■ Menghubungi penyalur HP resmi atau Penyedia Layanan Resmi HP setempat, dan pastikan untuk menyediakan informasi berikut sebelum menghubungi HP: ❏...
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