Page 1 HP Blade PC bc1000 in an HP Consolidated Client Infrastructure Solution Document Part Number: 355079-002 July 2004 This guide provides step-by-step instructions for installation, and reference information for operation, troubleshooting, and future upgrades for the HP Consolidated Client Infrastructure (CCI) solution.
Page 2 Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Page 3: Table Of Contents
HP Website ........
Page 4 Powering Down the HP CCI Solution........
Page 5 Enclosure Diagnostic Steps ..........D–5 Setup and Installation Guide www.hp.com Contents...
Page 6 Blade PC Battery Replacement ......... . . G–1 Index www.hp.com Setup and Installation Guide...
Page 7: About This Guide
Click on a cross-reference to go directly to that section. Audience Assumptions This guide is for the person who installs, administers, and troubleshoots HP CCI solutions. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Page 8 These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. www.hp.com Setup and Installation Guide...
Page 9: Rack Stability
• The stabilizing feet are attached to the rack if it is a single-rack installation. • The racks are coupled together in multiple-rack installations. • Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason. www.hp.com About This Guide...
Page 10: Related Documents
Blade PCs. Telephone numbers for worldwide Technical Support Centers are also listed on the HP website, HP Website The HP website has information on this product as well as the latest drivers and flash ROM images. You can access the HP website at www.hp.com...
Page 11: Hp Cci Solution Technology
Hardware Features The HP CCI solution is comprised of a rack-mount blade enclosure that contains advanced electronics for managing up to 20 single-processor Blade PCs. ProLiant BL e-Class blade enclosure with Blade PCs (20) The enclosure and Blade PC features described in the following sections are standard on HP CCI solutions, unless otherwise specified.
Page 12: Proliant Bl E-Class Blade Enclosure Features
HP CCI Solution Technology ProLiant BL e-Class Blade Enclosure Features Blade enclosure features include: ProLiant BL e-Class C-GbE Interconnect Switch (Optional) The ProLiant BL e-Class C-GbE Interconnect Switch features include: 3U height and standard 48 cm (19 inch) width Support for up to 20 Blade PCs...
Page 13 Secure Shell, Telnet, and Secure Sockets Layer (SSL) Web access Virtual power and Unit Identification (UID) buttons Access to any Blade PC’s remote console Access to any Blade PC’s Computer Setup (F10) Utility Support for command line scripting www.hp.com HP CCI Solution Technology...
Page 14: Redundant Power
HP CCI Solution Technology Redundant Power The ProLiant BL e-Class blade enclosure includes two 600-W redundant hot-plug power supplies Redundant Cooling The ProLiant BL e-Class blade enclosure ships with four redundant hot-plug fans. These fans offer: System Health LEDs System health information is displayed locally through a full set of...
Page 15: Blade Pc Features
Blade PC status and monitoring Diagnostic adapter (requires optional graphics diagnostic card) Video (connector for a graphics diagnostic card; optional graphics diagnostic card part number is 346204-001) 2 LOM (LAN on mother board) Health and power control www.hp.com HP CCI Solution Technology...
Page 16: Mass Storage
Blade PC Status and Monitoring A Blade PC provides the following status and monitoring features: DDR 333 (2 SODIMM connectors) For more information, refer to QuickSpecs located on the HP www.hp.com website: 512MB system memory expandable to 1GB (32MB of system...
Page 17 2MB ROM to support system, video, and CPU BIOS requirements ROMPaq utility used to upgrade the system ROM Hardware boot block protection Remote ROM flash support Bootable USB diskette drive support Bootable USB CD-ROM drive (limited support) www.hp.com HP CCI Solution Technology...
Page 18: Software Deployment And Management Features
NICs The two embedded NICs on the Blade PC have the following features: Software Deployment and Management Features HP offers an extensive set of features and optional tools to support effective software deployment and management. See “Deployment and Management,” following:...
Page 19 Blade For more information about Rapid Deployment Pack, refer to your authorized reseller, the Rapid Deployment CD that ships with the enclosure, or visit the HP website: HP Systems Insight Manager HP Systems Insight Manager provides in-depth fault, inventory, and configuration management of HP server platforms (including hundreds of Blade PCs) from a single console.
Page 20: Diagnostic Features
HP CCI Solution Technology For more information about these tools and utilities, see “Deployment and Management.” Diagnostic Features The hardware, software, and firmware diagnostic tools that are available include: 2-10 Online ROM Flash Using the Smart Components for Remote ROM Flash with the...
Page 21: Planning The Installation
For detailed information on these requirements, refer to the HP ProLiant BL e-Class System Overview and Planning white paper on the Documentation CD and at the HP website:...
Page 22 P/N 157847-B21 (for 22U rack)] to provide proper front-to-back airflow and cooling and to prevent damage to the equipment. Ä CAUTION: If an HP or third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: •...
Page 23: Proliant Bl E-Class Blade Enclosure Warnings And Cautions
WARNING: To reduce the risk of electrical shock or damage to the equipment: • Only enter or perform service on specific parts of the HP CCI solution as • Do not disable the power cord grounding plugs. The grounding plugs are •...
Page 24 If the enclosure is being loaded into the rack above chest level, a third person MUST assist with aligning the enclosure with the rails while the other two people support the weight of the enclosure. Appendix B, “Electrostatic Discharge.” www.hp.com Setup and Installation Guide...
Page 25: Preparing For Software Deployment
Shipping Contents IMPORTANT: All of the rack-mounting hardware necessary for installing the ProLiant BL e-Class blade enclosure into an HP, Compaq branded, or third-party rack is included with your enclosure. For Telco racks, a separate option kit with Telco rack-mounting hardware is available.
Page 26: Blade Enclosure
IMPORTANT: All of the rack-mounting hardware necessary for installing the ProLiant BL e-Class blade enclosure into an HP, Compaq branded, or third-party rack is included with your enclosure. For Telco racks, a separate option kit with Telco rack-mounting hardware is available.
Page 27: Blade Pcs
Adjustable depth of 61 cm to 91 cm (24 inches to 36 inches) Depth indicator, visible in the middle of the rail "L" and "R" markings to identify left and right rack rails (from the front of the rack) www.hp.com Planning the Installation...
Page 28: Interconnect Switch
Rear of enclosure with RJ-45 patch panel installed Optional Installation Service You may choose to have HP install your HP CCI solution. This method helps ensure top performance from the start and is especially valuable for business-critical environments. Contact your HP account representative to obtain more detailed information and pricing.
Page 29: Installing And Cabling The Hp Cci Solution
Installing and Cabling the HP CCI This chapter contains the following procedures: Setup and Installation Guide Installing the interconnect tray in the enclosure Measuring with the rack template Installing the rack rails Installing the enclosure into the rack Cabling the HP CCI solution...
Page 30: Installing The Interconnect Tray
Installing and Cabling the HP CCI Solution Installing the Interconnect Tray Before installing the interconnect tray into the enclosure, you must first purchase one as an option. The Integrated Administrator module is included with the interconnect tray. The procedure is the same for any interconnect tray.
Page 31 7. Insert the interconnect tray into the enclosure 1. 8. Rotate the interconnect tray levers to the locked position 2. Inserting the interconnect tray and engaging the interconnect tray levers (interconnect switch shown) Setup and Installation Guide Installing and Cabling the HP CCI Solution www.hp.com...
Page 32 Installing and Cabling the HP CCI Solution 9. Install the hot-plug power supplies 1. 10. Close the power supply handles 2. Installing a hot-plug power supply www.hp.com Setup and Installation Guide...
Page 33: Measuring With The Rack Template
Measuring with the rack template Setup and Installation Guide Installing and Cabling the HP CCI Solution template. template against the front of the rack by sliding the two push tabs into the holes in the rack supports.
Page 34 Installing and Cabling the HP CCI Solution 3. Align the rack template so that its sides are square with the sides IMPORTANT: Tick marks on the rack supports help you to maintain proper alignment of the rack template. 4. Use a pencil to mark an “M” at the locations on the rack where 5.
Page 35: Installing The Rack Rails
The rack rail may need to be tightened to ensure proper fit. Setup and Installation Guide Installing and Cabling the HP CCI Solution the rack rail as a guide 3. The depth of a Compaq branded rack (29 inches) is clearly indicated on the rack rails.
Page 36 Installing and Cabling the HP CCI Solution 5. Insert the rear of the right rack rail into the rack at the marks you The rack rails feature “L” and “R” markings to identify the left and right rack rails (from the front of the rack).
Page 37 Once the right rack rail is properly installed, install the left rack rail using the same procedure. Setup and Installation Guide Installing and Cabling the HP CCI Solution rack 1. align the front of the right rail with the holes and release the rail, allowing it to lock into position 2.
Page 38: Installing The Enclosure Into The Rack
Removing a thumbscrew and hexagonal washer 4-10 Size 10-32 thumbscrews with white hexagonal washers, which are compatible with Compaq-branded racks and some HP and third-party racks Size M6 thumbscrews with black hexagonal washers, which are compatible with some third-party racks that require metric sizes washer.
Page 39 CAUTION: Do not remove the enclosure from the rack by the thumbscrews. Use the handles located above the thumbscrews. Setup and Installation Guide Installing and Cabling the HP CCI Solution enclosure 1. completely compressed 2. passes all the threads and is secure within the thumbscrew housing 3.
Page 40: Cabling The Hp Cci Solution
Installing the enclosure into the rack Cabling the HP CCI Solution An HP CCI solution requires no internal cabling. External cabling is achieved through the interconnect switch installed in your solution. The procedure for cabling an enclosure consists of the following...
Page 41: Proliant Bl E-Class C-Gbe Interconnect Switch Connectors
Gigabit Ethernet port 26 connector on switch A Gigabit Ethernet port 25 connector on switch A *These items denote connectors for the Integrated Administrator module. Setup and Installation Guide Installing and Cabling the HP CCI Solution Location Interconnect switch Interconnect switch...
Page 42: Optional Rj-45 Patch Panel
Installing and Cabling the HP CCI Solution Optional RJ-45 Patch Panel The RJ-45 patch panel functions as a fault tolerant Ethernet pass-through for a 1 to 1 mapping between each NIC on each Blade PC to one of the 40 RJ-45 ports on the back of this tray-mounted patch panel.
Page 43: Cabling The Enclosure
CAUTION: The enclosure will power up as soon as an AC power cord is connected to a power source and a power supply. Setup and Installation Guide Installing and Cabling the HP CCI Solution locally, connect a client device (running VT-100 terminal emulation software) to the Integrated Administrator console connector using a null-modem cable (provided with your enclosure).
Page 44 Installing and Cabling the HP CCI Solution 4. Bundle network and power cables together and route them to the Cabling the solution with the interconnect switch Cabling the solution with the RJ-45 patch panel IMPORTANT: Be sure to route the cables for your enclosure in a manner that provides rapid, easy access to the console connector for a local client device, such as a laptop computer.
Page 45 Use the following table to determine the specifications of this cable. Cable Pinout for a Null-Modem Cable Signal Name Setup and Installation Guide Installing and Cabling the HP CCI Solution installed. EM PIN www.hp.com DB-9 PIN DB-25 PIN 1 &...
Page 46: Installing A Blade Pc
Installing and Cabling the HP CCI Solution Installing a Blade PC Ä CAUTION: Electrostatic discharge can damage electronic components. Properly ground yourself before beginning any installation procedure. To install a Blade PC: 1. Determine your hardware configuration and deployment process.
Page 47 Installing and Cabling the HP CCI Solution Removing a five-bay Blade PC blank Store the Blade PC blank for future use. IMPORTANT: Before installing Blade PCs for the first time, define your hardware configuration and deployment process. See Chapter 5, “Deployment and Management.”...
Page 48 Installing and Cabling the HP CCI Solution 4. Install the Blade PC: Opening the blade eject lever 4-20 a. Align the Blade PC with the Blade PC bay on the enclosure and slide the blade partially into the enclosure. b. Press the release latch 1 on the blade.
Page 49 5. Repeat steps 2 to 4 for each Blade PC you wish to install. Setup and Installation Guide Installing and Cabling the HP CCI Solution d. Slide the Blade PC inward until the ejector lever engages the enclosure 1.
Page 50: Powering Up The Hp Cci Solution
3. Shut down the operating system. This may shut off the Blade PC 4. If the Blade PC still has power, power down the Blade PC by IMPORTANT: Refer to the HP ProLiant BL e-Class Integrated Administrator User Guide to power down the Blade PC using the Integrated Administrator.
Page 51: Powering Down The Enclosure
PCs at the same time, press and hold the enclosure power button for four seconds. Ä CAUTION: Performing an emergency shutdown on the enclosure may result in the loss of any unsaved data on all Blade PCs. Setup and Installation Guide Installing and Cabling the HP CCI Solution www.hp.com 4-23...
Page 52: Removing A Blade Pc
Installing Additional Memory The Blade PCs support the following memory features: 4-24 Unregistered SODIMM DDR 333 memory For more information, refer to QuickSpecs located on the HP www.hp.com website: 512MB system memory expandable to 1GB (32MB of system memory is reserved for processor usage) Two SODIMM slots www.hp.com...
Page 53 SODIMM 1 are face-up, the labels on SODIMM 2 are probably face-down. SODIMM socket keys Setup and Installation Guide Installing and Cabling the HP CCI Solution section in this chapter. Blade PC” section in this chapter. SODIMM socket 1 keys 1 SODIMM socket 2 keys 2 www.hp.com...
Page 54 Installing and Cabling the HP CCI Solution IMPORTANT: Step 5 applies only when you wish to upgrade SODIMMs. 5. Remove the existing SODIMM: Removing an SODIMM 4-26 a. Release the latches on each side of the SODIMM slot 1 1.
Page 55 7. Repeat step 6 to install a second SODIMM into SODIMM slot 2. Setup and Installation Guide Installing and Cabling the HP CCI Solution a. Match the notch on the SODIMM with the tab on the SODIMM socket and insert the SODIMM into the socket at a slight angle 1.
Page 56: Attaching The Graphics Diagnostic Card And Diagnostic Adapter
Installing and Cabling the HP CCI Solution Attaching the Graphics Diagnostic Card and Diagnostic Adapter Install the optional graphics diagnostic card on the Blade PC system board to enable video. Attach the diagnostic adapter to the diagnostic connector on the front of the Blade PC in order to attach peripherals such as a keyboard, video, mouse, USB diskette drive, or USB CD-ROM drive.
Page 57 5. Insert the diagnostic adapter into the diagnostic connector on the 6. Tighten the thumbscrews securing the diagnostic adapter in Attaching the diagnostic adapter Setup and Installation Guide Installing and Cabling the HP CCI Solution section in this chapter. Blade PC 1. place 2.
Page 58 Installing and Cabling the HP CCI Solution Use the following figure and table to identify connectors on the diagnostic adapter. Connectors on the diagnostic adapter 4-30 Item Description PS/2 Mouse connector USB 1.1 #2 Serial connector PS/2 Keyboard connector USB 1.1 #1 Video connector www.hp.com...
Page 59: Deployment And Management
Automated deployment using Rapid Deployment Pack Alternate deployment methods Diagnostic adapter and optional graphics diagnostic card A description of the configuration software and utilities supported by the HP CCI solution Supported operating systems Computer Setup (F10) Utility ROMPaq Utility Remote ROM Flash...
Page 60: Blade Pc Deployment Options
USB diskette and CD-ROM drives, as well as a keyboard, video, and a mouse attached via the diagnostic adapter. These features enable you to use your own network-based or local, attended deployment methods for booting and installing software onto Blade PCs. www.hp.com/servers/rdp www.hp.com Setup and Installation Guide...
Page 61: Diagnostic Adapter And Optional Graphics Diagnostic Card
For instructions on how to attach the diagnostic adapter and optional graphics diagnostic card, see HP CCI Solution.” IMPORTANT: You can hot-add peripheral devices using the diagnostic adapter if the devices support hot-plug capability.
Page 62: Blade Pc Features And Supported Software
Blade PC configuration information can also be managed remotely using System Software Manager (SSM). For more information, refer to the following website: key during boot. (zero) key. Refer to the HP ProLiant BL e-Class Integrated through then is accessed by pressing www.hp.com/go/ssm...
Page 63 Displays copyright notice. Allows you to set system time and date. Saves system configuration, including CMOS, in file named CPQsetup.txt to a formatted 1.44-MB diskette or a USB Drive Key. Restores system configuration from a diskette or USB Drive Key. www.hp.com...
Page 64 BIOS should not be changed. If the selected translation mode is not compatible with the translation mode that was active when the disk was partitioned and formatted, the data on the disk will be inaccessible. www.hp.com Setup and Installation Guide...
Page 65 Allows you to control how BIOS disk I/O requests are serviced. When “Enable” is selected, the BIOS will service all I/O requests with DMA data transfers. When “Disable” is selected, the BIOS will service all disk I/O requests with PIO data transfers. www.hp.com...
Page 66 (These ID numbers are normally set in the factory and are used to uniquely identify the system.) • Keyboard locale setting (for example, English or German) for System ID entry. www.hp.com Setup and Installation Guide...
Page 67 BIOS during the next reboot, and an MBR Security warning message will be displayed. Saves a backup copy of the Master Boot Record of the current bootable disk. Only appears if MBR Security is enabled. www.hp.com...
Page 68 MBR if you are confident that the current bootable disk’s MBR has been corrupted or infected with a virus. Enables/disables USB ports. Enables/disables the computer’s ability to boot from an operating system installed on a network server (PXE). www.hp.com Setup and Installation Guide...
Page 69 “F12 = Network Service Boot” during POST. Disabling this feature prevents the text from being displayed. However, pressing the F12 key will still force the system to attempt booting from the network. www.hp.com 5-11...
Page 70 ROMs. The disadvantage is that a popular memory manager, HIMEM.SYS, does not work properly when USB buffers are at top of memory AND the system has 64 MB or less of RAM. www.hp.com Setup and Installation Guide...
Page 71: Restoring The Configuration Settings
F10 option will allow users to disable the downloading of this embedded NIC option ROM thus giving more DCH space for additional PCI cards which may need option ROM space. The default will be to have the NIC option ROM enabled. www.hp.com 5-13...
Page 72: Flashing The Blade Pc Rom
5. Install the Blade PC in the enclosure. 5-14 Upgrading the Blade PC ROM using ROMPaq Utility Remote ROM flash onto a USB Drive Key. The latest system BIOS is available at: www.hp.com section in Chapter 4. Chapter 4. www.hp.com www.hp.com/go/ssm “Powering Down a Blade PC”...
Page 73: Proliant Bl E-Class Integrated Administrator
ROM from a remote location. Enabling the system administrator to perform this task remotely results in a consistent deployment of and greater control over HP PC ROM images over the network. It also results in greater productivity and lower total cost of ownership.
Page 74 The Integrated Administrator enables online firmware update with code signing to ensure only certified software releases are installed. HP Systems Insight Manager integration HP Systems Insight Manager identifies the Integrated Administrator as a blade “management processor.” www.hp.com Setup and Installation Guide...
Page 75 Blade PCs and enclosure via a browser, including: For more information, including instructions on flashing the Integrated Administrator ROM, refer to the HP ProLiant BL e-Class Integrated Administrator User Guide on the Documentation CD that ships with your enclosure.
Page 76: Blade Pc Event Messages
Automatic Operating System Shutdown Initiated Due to Overheat Condition The Integrated Administrator has issued an alert that its health state has changed ** The Integrated Administrator has issued an alert that its health state has changed ** Appendix F, “Specifications.” www.hp.com Setup and Installation Guide...
Page 77: Hp Systems Insight Manager
HP Systems Insight Manager provides in-depth fault, inventory, and configuration management of HP server platforms (including hundreds of Blade PCs) from a single console. You can use HP Systems Insight Manager to view each Blade PC and the Integrated Administrator of each blade enclosure. The system parameters that are monitored describe the status of all key Blade PC and enclosure components.
Page 78: Printing The Event List
SNMP agent support for interconnect switch management, configuration, and monitoring using generic SNMP manager with an MIB compiler SNMP V1 (RFC 1157) and RMON V1 (RFC 1757; groups 1 Statistics, 2 History, 3 Alarm, and 9 event) support www.hp.com Setup and Installation Guide...
Page 79 (mirror) connector Link speed and activity LEDs on each Gigabit Ethernet uplink connector Multi-level username and password for all management interfaces Ability to recover from lost management-level password Configurable time-out period on Telnet and console sessions www.hp.com Deployment and Management 5-21...
Page 80 Deployment and Management 5-22 www.hp.com Setup and Installation Guide...
Page 81: A Regulatory Compliance Notices
Class B devices have an FCC logo or FCC ID on the label. Class A devices do not have an FCC logo or FCC ID on the label. After the Class of the device is determined, refer to the corresponding statement in the following sections. Setup and Installation Guide www.hp.com...
Page 82: Class A Equipment
Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected Consult the dealer or an experienced radio or television technician for help www.hp.com Setup and Installation Guide...
Page 83: Only
Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 1-800-652-6672 (1-800-652-6672) (For continuous quality improvement, calls may be recorded or monitored.) Hewlett-Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 281-514-3333 www.hp.com Regulatory Compliance Notices...
Page 84: Canadian Notice (Avis Canadien
EN55022 (CISPR 22) – Electromagnetic Interference EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11) – Electromagnetic Immunity EN61000-3-2 (IEC61000-3-2) – Power Line Harmonics EN61000-3-3 (IEC61000-3-3) – Power Line Flicker EN60950 (IEC950) – Product Safety www.hp.com Setup and Installation Guide...
Page 85: Japanese Notice
Regulatory Compliance Notices Japanese Notice Korean Notice Class A Equipment Class B Equipment Setup and Installation Guide www.hp.com...
Page 86: Taiwanese Notice
August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. user-serviceable components inside. to the laser device other than those specified herein. www.hp.com Setup and Installation Guide...
Page 87: Compliance With International Regulations
Compliance with International Regulations All systems equipped with laser devices comply with appropriate safety standards including IEC 825. Laser Product Label The following label or equivalent is located on the surface of the HP supplied laser device. Laser Information Feature...
Page 88: Battery Replacement Notice
To forward them to recycling or proper disposal, please use the public collection system or return them to HP, your authorized HP partners, or their agents. www.hp.com Setup and Installation Guide...
Page 89: B Electrostatic Discharge
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ± 10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin. www.hp.com...
Page 90 Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats. Use conductive field service tools. Use a portable field service kit with a folding static-dissipating work mat. www.hp.com Setup and Installation Guide...
Page 91: Post Error Messages
Blade system board has 1. Clear CMOS failed. 2. Replace the system CMOS was cleared or 1. Reset the system time and the blade’s battery has failed. 2. Replace the blade’s RTC www.hp.com board. board. date in Computer Setup (F10). battery.
Page 92 2. Use a different keyboard 3. Replace the blade. Keyboard has failed. 1. Reconnect the keyboard 2. Use a different keyboard 3. Replace the blade. www.hp.com are properly installed. type of SODIMM is installed. board. are properly installed. type of SODIMM is installed.
Page 93 3. Replace the system Internal temperature 1. Ensure that the system exceeds specification. 2. Check the processor heat 3. Replace the system www.hp.com POST Error Messages System if applicable. (www.hp.com/support). replace the hard drive. Computer Setup (F10). Computer Setup (F10).
Page 94 MBR has been update the MBR backup. corrupted. Electronic serial number 1. Run Computer Setup. If has been lost. 2. Run Computer Setup, www.hp.com data is loaded/will not allow changes, download SP5572.EXE (SNZERO.EXE) from www.hp.com. enter serial number under Security, System ID, then save changes.
Page 95: Troubleshooting
This appendix provides specific troubleshooting information for the HP CCI solution. Use it to find details about the enclosure and Blade PC startup and operation errors. For information on LEDs and switches specific to the Blade PCs and enclosure, see Å...
Page 96 You are provided with instructions on what to try and where to go for help when you encounter errors after the Blade PC completes the POST. www.hp.com Setup and Installation Guide...
Page 97: When The Enclosure Does Not Start
LED on your power supplies in the back of the enclosure. power LED on the rear of the enclosure. on the rear panel of the enclosure. enclosure by checking if the enclosure health LED on the front of the enclosure is illuminated. www.hp.com Troubleshooting “When the Blade PC Does...
Page 98 Enclosure Self Recovery (ESR) reboot. Refer to the following sections in the HP ProLiant BL e-Class Integrated Administrator User Guide on the Documentation CD that ships with your enclosure: “Enclosure Self Recovery”...
Page 99: Enclosure Diagnostic Steps
If yes, continue to Question 7 of this table. If no, see Table D-7. If yes, and you are still unable to access the local console, contact HP or your authorized service provider for parts and service. If no, see Table D-8.
Page 100 Table D-1. Be sure that the power supplies are fully seated in the power supply bays. You still have adequate power, but no redundancy; return to Table D-1. www.hp.com Setup and Installation Guide...
Page 101 Be sure that nothing is preventing the power supply fan blades from spinning. Contact HP or your authorized service provider for parts and service. Inspect the power supply and center wall assembly connectors for any signs of damage.
Page 102 Inspect the power supply and center wall assembly connectors for any signs of damage. Check other health LEDs to determine if another component may be causing the over-current condition. Contact HP or your authorized service provider for parts and service. www.hp.com Setup and Installation Guide...
Page 103 Be sure that the connectors on the fan cable are properly seated and not damaged. Remove and reseat the interconnect tray. Contact HP or your authorized service provider for parts and service. Push the enclosure power button on the fan cage at the rear of the enclosure.
Page 104 D-10 Possible Solutions Securely attach the enclosure status cable. Contact HP or your authorized service provider for parts and service. Check your local or remote console for error messages. Go to Table D-6. Check system fans. Go to Table D-8.
Page 105 If the enclosure is powered up, wait one minute while the Integrated Administrator is booting. If the Integrated Administrator health LED remains off, contact HP or your authorized service provider for parts and service. Press the reset button on the Integrated Administrator.
Page 106 HP CCI Solution.” Be sure that the Integrated Administrator console connector or the Integrated Administrator management connector is securely seated. Refer to the HP ProLiant BL e-Class Integrated Administrator User Guide for further troubleshooting information. www.hp.com Setup and Installation Guide...
Page 107 Possible Solutions Be sure that the connectors on the fan cable are properly seated and not damaged. Contact HP or your authorized service provider for parts and service. Open the fan cage and look for amber LEDs to determine which fans have failed.
Page 108: When The Blade Pc Does Not Start
Do this by checking that the sever blade health LED turns to solid green. For location and function of the sever blade health LED, see the “Blade PC and Diagnostic Adapter LEDs” Appendix E, “LEDs and Switches.” www.hp.com “Table D-9: section in Setup and Installation Guide...
Page 109 Setup and Installation Guide adapter) for the following messages that ensure that your Blade PC meets the minimal hardware requirements and is powered up during normal operations: HP logo Memory test ROM information Copyright information Processor initialization PXE initialization Operating system initialization “Problems After Initial Boot”...
Page 110: Blade Pc Diagnostic Steps
If no, see Table D-11. If yes, continue to Question 4 of this table. If no, see Table D-12. If yes, use the POST messages for further diagnosis, or continue to Table D-14. If no, see Table D-13. www.hp.com Setup and Installation Guide...
Page 111 Push the power button on the Blade PC. If the Blade PC does not power on, check the Integrated Administrator for bay status and messages. Replace the Blade PC. Contact HP or your authorized service provider for replacement parts and service. www.hp.com...
Page 112 Move the blade to a different bay to see if the blade functions properly. If this corrects the problem, there is a problem with the enclosure backplane. Contact HP or your authorized service provider for replacement parts and service. If the solution above did not resolve the problem, replace the system board.
Page 113 Replace the system board if the new memory produces the same failure result. Replace the optional graphics diagnostic card. If the condition still exists, replace the system board. Replace the system board. www.hp.com Troubleshooting D-19...
Page 114 Install or reseat the optional graphics diagnostic card. Clear CMOS. See and Switches” clearing CMOS. Contact HP or your authorized service provider for assistance. for a complete description of each POST error message. www.hp.com Appendix E, “LEDs for instructions on Appendix C, “POST Error...
Page 115: Problems After Initial Boot
Go into Computer Setup and change the IPL device boot order. Look for error messages to determine if a hard drive has failed. Contact HP or your authorized service provider for replacement parts and service. Look for error messages to determine if the operating system image has corrupted.
Page 116 Troubleshooting D-22 www.hp.com Setup and Installation Guide...
Page 117: E Leds And Switches
LEDs The HP CCI solution features LEDs in the following areas: Enclosure Front Panel LEDs Use the following figure and table to determine the location and function of the enclosure status LEDs on the front panel of the ProLiant BL e-Class blade enclosure.
Page 118: Enclosure Rear Panel Leds
Green = Amber = Red = Enclosure status Power supply status Integrated Administrator status Interconnect switch health Connector speed Link/activity www.hp.com Description Identification of unit Enclosure off and health good Enclosure on and health good Enclosure degraded: Redundant component has...
Page 119 Amber = Blinking amber = Enclosure Off = power Amber = Green = www.hp.com LEDs and Switches Description No power to the system Standby, AC present System power turned on Power supply OK No AC power or over-voltage or over-temperature...
Page 120 Green = Flashing green = Yellow = Off = Connector Green = speed Yellow = Off = www.hp.com Description Enclosure off, fan health good Enclosure on, fan health good Fan subsystem degraded Fan subsystem critical Identification of unit Enclosure off, Integrated...
Page 121: Enclosure Rear Panel Leds With Rj-45 Patch Panel
= Green = Power supply Off = fault Amber = Blinking amber = www.hp.com LEDs and Switches Description No power to the system Standby, AC present System power turned on Power supply OK No AC power or over-voltage or...
Page 122 On = activity Off = Flashing = Integrated Off = Administrator health Green = Amber = www.hp.com Description No power to enclosure Enclosure shutdown; power available; hibernate Enclosure power on Enclosure off, fan health good Enclosure on, fan health good...
Page 123: Fan Health Leds
Use the following figure and table to determine the location and function of the fan health LEDs. Hot-plug fan health LEDs Hot-Plug Fan Health LEDs Item Setup and Installation Guide Status Fan 1 Fan 2 Green = Normal Amber = Failed Fan 3 Fan 4 www.hp.com LEDs and Switches...
Page 124: Blade Pc And Diagnostic Adapter Leds
Blade PC and Diagnostic Adapter LEDs The Blade PC and diagnostic adapter LEDs have the same orientation and function. Use the following figures and table to determine the location and function of the LEDs. Blade PC LEDs Diagnostic adapter LEDs www.hp.com Setup and Installation Guide...
Page 125 Drive activity Off = Blinking green = Power Off = Amber = Green = www.hp.com LEDs and Switches Description Identification of Blade PC Being accessed remotely Blade PC off Blade PC on and health good Blade PC degraded, or power-up prohibited by the...
Page 126: Switches
LEDs and Switches Switches The HP CCI solution features switches in the following areas: Front Panel Use the following figure and table to determine the location and function of the switches on the front panel of the enclosure and Blade...
Page 127: Rear Panel
Description On/Off Function Enclosure UID Activates the UID LED for easy enclosure button identification Enclosure power Powers the enclosure and all Blade PCs up button or down Integrated Restarts the Integrated Administrator Administrator reset button www.hp.com LEDs and Switches E-11...
Page 128 LEDs and Switches E-12 www.hp.com Setup and Installation Guide...
Page 129: Specifications
This appendix provides operating and performance specifications for the following HP CCI solution components: Setup and Installation Guide Blade enclosure Blade PC Hot-plug power supply www.hp.com Specifications...
Page 130: Blade Enclosure
Operating temperature has an altitude derating of 1°C per 1,000 ft. No direct sunlight. Storage maximum humidity of 95% is based on a maximum temperature of 45°C. Minimum pressure for storage is 70 KPa. www.hp.com 5.25 in 27 in 19 in...
Page 131: Blade Pc
Operating temperature has an altitude derating of 1°C per 1,000 ft. No direct sunlight. Storage maximum humidity of 95% is based on a maximum temperature of 45°C. Minimum pressure for storage is 70 KPa. www.hp.com Specifications 4.7 in 15.5 in 0.8 in...
Page 132: Hot-Plug Power Supply
Rated output voltage Rated output power Rated output current Operating 10° to 35°C Non-operating -30° to 60°C www.hp.com 3.579 in 10.24 in 4.47 in 6.5 lbs 200 to 240 VAC 4.3 A at 240 VAC 5.05 V, 3.33 V, 12.1 V...
Page 133 Operating temperature has an altitude derating of 1°C per 1,000 ft. No direct sunlight. Storage maximum humidity of 95% is based on a maximum temperature of 45°C. Altitude minimum for storage is 70 KPa. www.hp.com Specifications 10% to 90% 5% to 95% 2000 VAC Min.
Page 134 Specifications www.hp.com Setup and Installation Guide...
Page 135: G Blade Pc Battery
Under normal use, battery life is usually about 5 to 10 years. Use an HP 200-mAh, lithium, 3-V replacement battery (spare P/N 166899-001).
Page 136 Locating and removing the battery on the Blade PC Å WARNING: For proper battery disposal, see the “Battery Replacement Notice” section in 5. Install the new battery. Installing the new battery Appendix A, “Regulatory Compliance Notices.” www.hp.com Setup and Installation Guide...
Page 137 7. Power up the Blade PC. See the 8. Run the Computer Setup (F10) Utility to reconfigure the Blade Setup and Installation Guide PC” section in Chapter 4, “Installing and Cabling the HP CCI Solution.” Solution” section in Chapter 4, “Installing and Cabling the HP CCI Solution.”...
Page 138 Blade PC Battery www.hp.com Setup and Installation Guide...
Page 139 FCC compliance statement A–3 interconnect switch 4–15 NICs 4–15 null-modem 4–17 Canadian Regulatory Compliance Notice (Avis Canadien) A–4 cautions, defined 1–3 CD-ROM drive, USB support 2–7 Center for Devices and Radiological Health (CDRH), compliance statement A–6 www.hp.com Index E–8 E–9 E–11 Index-1...
Page 140 3–6 specifications F–2 thermal damage caution 3–6 troubleshooting D–5 UID button E–10 Enclosure Self Recovery (ESR), troubleshooting D–4 environment, requirements 3–1 equipment damage warnings D–1 error messages Blade PC event messages 5–18 www.hp.com E–6 E–2 E–11 Setup and Installation Guide...
Page 141 Blade PC 2–6 hardware features 2–1 hazardous conditions symbols on equipment 1–1 hazardous energy circuits symbol 1–2 help additional sources 1–4 HP website 1–4 installation service 3–8 technical support telephone numbers 1–4 hot surface symbol 1–2 warning 1–2 hot-plug fans features 2–4...
Page 142 Index specifications F–4 HP Systems Insight Manager Blade PC configuration 2–9 description 5–19 events list 5–19 humidity Blade PCs F–3 enclosure F–2 identifying Blade PC LEDS E–8 diagnostic adapter connectors 4–30 diagnostic adapter LEDs E–8 enclosure LEDs E–1 fan health LEDs E–7 interconnect switch connectors 4–13...
Page 143 E–11 redundancy features 2–2 regulatory compliance notices cables A–3 Canada A–4 Class A A–2 Class B A–2 European Union A–4 Japan A–5 Korean A–5 laser devices A–6 www.hp.com Index E–11 E–5 E–9 5–2 5–13 D–21 3–5 5–2 Index-5...
Page 144 Blade PC health LED D–18 Blade PC NIC LEDs D–20 Blade PC power LED D–17 Blade PC video D–20 enclosure diagnostic steps D–5 enclosure health LED D–10 enclosure power LED D–9 fan health LED D–13 www.hp.com Setup and Installation Guide 5–14...
Page 145 USB support 2–7 utilities Automatic System Recovery-2 (ASR-2) 2–9 D–14 Computer Setup (F10) Utility 2–8 Diagnostics Utility 2–9 2–10 HP Systems Insight Manager 2–9 5–16 5–19 Integrated Administrator See Integrated Administrator Rapid Deployment Pack 2–8 ROMPaq Utility 2–7 2–9 video features 2–7...
Page 146 Index Index-8 www.hp.com Setup and Installation Guide...

HP Blade bc1000 Setup And Installation Manual

1 About this Guide

2 HP CCI Solution Technology

3 Planning the Installation

4 Installing and Cabling the HP CCI Solution

5 Deployment and Management

A Regulatory Compliance Notices

B Electrostatic Discharge

POST Error Messages

500 D Troubleshooting

E Leds and Switches

G Blade PC Battery

Quick Links

Related Manuals for HP Blade bc1000

Summary of Contents for HP Blade bc1000

Table of Contents