Troubleshooting - Creative Digital MP3 Player 2 User Manual

DigMP3.book Page 19 Friday, April 12, 2002 3:26 PM

Troubleshooting

The player cannot be turned on.
To solve the problem, do one of the following:
❑ Make sure that the batteries have been inserted into the player.
❑ Make sure that the batteries are inserted according to the directions indicated in
the battery compartment.
The buttons on the player do not respond
Make sure that the Hold switch is not in Hold position (disabled).
There is no sound from the player even though the power is on.
To solve the problem, do one of the following:
❑ Make sure that the MMC was inserted correctly.
❑ Make sure that the MP3 file is not damaged. You can check it by playing it on
your computer.
❑ Try increasing the volume level.
Audio files cannot be downloaded into the player.
To solve the problem, do the following:
❑ Make sure that the USB cable is connected properly to the player and the
computer.
❑ Uninstall and reinstall the drivers and manger software.
The player does not read the Multi Media Card (MMC).
To solve the problem, do one of the following:
❑ Make sure that the MMC is inserted firmly and in the correct position.
❑ Make sure that the MMC is not broken or damaged.
❑ Reformat the MMC using your player if it is new or was previously used for
other devices.
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