Troubleshooting
Some quick and easy tips to resolving problems
Possible Cause(s)
Possible Solution (s)
Symptoms
Power
No Power.
See troubleshooting
flow chart.
Display
Panel Picture
No Picture.
, Display panel is turned off.
. Antenna/Cable
not connected.
. Connections
incorrect.
, M.P.I. not connected.
, Encrypted
program.
, Wrong tuning
band.
-Turn TV on.
-Power failure?
-Connect Antenna/Cable signal to TV.
-Checkconnections on TV.
-If applicable, connect M.P.I. cable to M.P.I. device.
-Try another channel.
-Adjust Installer menu settings.
(See Owners manual)
(See Owners manual)
Erratic
Operation
Installer
menu setup.
, Wrong Installer
menu settings.
-Adjust Installer
menu settings
as required.
Remote
Control
Remote doesn't work.
, Remote not in TV mode.
-Use Mode key to select TV; puts remote into TV mode.
, Not aimed at IR remote sensor.
-Point remote at TV's IR receiver on TV.
, Remote too far from I R sensor.
-Move remote closer to TV's I R receiver or darken room.
, I R path to TV's receiver obstructed.
-Remove obstructions.
, Weak batteries.
-Replace batteries.
, Wrong battery
polarity.
-Check that "+" and "-" match in battery
compartment.
, Too much light in room.
-Dim room light.
, Wrong Installer
remote control.
-Requires compatible
Installer
remote, contact
your LG dealer.
Picture
Reception
Normal picture, poor
, Audio muted.
-Press MUTE or use Volume Up key to increase sound level.
or no sound.
, Broadcast problem.
-Try a different
channel.
Note: For other problems not caused by the TV, refer to other devices' operating
guide.
P A G E 4 0
206-4118