Service And Spare Parts; Customer Care Department - Electrolux EU8216C Instruction Booklet

Too much frost and ice are produced.
The compressor operates continuously.
The cabinet does not operate at all.
Cooling or interior light does not
operate. No indicator lamps light.
Sound level in cabinet is too high.
Power failure

Service and Spare Parts

In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your
local Electrolux Service Force Centre by telephoning:
08705-929929
Your call be routed the Service Force Centre covering your post code area.
Before calling out an engineer, please ensure you have read the details under the heading "Something Not
Working"
When you contact the Service Force Centre you will need to give the following information:
1. Your name, address and post code2. Your telephone number
3. Clear and concise details of the faults
4. The model and serial number of the appliance (found on the rating plate)
5. Purchase date.......................................................

Customer Care Department

For general enquiries concerning your Electrolux appliance or futher information on Electrolux products, you
are invited to contact our Customer Care Department by letter or phone as follows:
Customer Care Department
Electrolux
55-77 High Street
Slough
Berkshire
SL1 1DZ
Phone: 08705 950950 *
* calls to this number may be recarded for training purposes
Make sure that the door is completely closed and that the
insulating strip is complete and clean.
Set a warmer temperature.
Set a warmer temperature.
Make sure that the door is completely closed and that the
insulating strip is complete and clean.
The temperature where the cabinet is placed is above normal
room temperature.
The power plug is not properly connected.
The fuse has blown.
The cabinet is not switched on.
Power does not reach the cabinet. (Try connecting another
electrical device to the power outlet.)
The refrigerating system will always produce some sounds. A
pulsing sound is heard when coolant is pumped inside the
cooling pipes. A ticking sound from the thermostat can be
heard when the compressor switches on and off. The sound
level varies depending on the operation of the cabinet.
If the cushion spacers (between the cabinet wall and pipes)
come loose, put them back in place again.
Carefully follow the instructions in the chapter "Installing the
cabinet".
Do not unnecessarily open the cabinet, except when the power
cut seems to be long, in which case the food products should be
moved to another cabinet that works. If the frozen products are
still hard following the power cut, they may be immediately
refrozen. If the food products have thawed but are still fresh,
they may be used, however they should be prepared before
re-freezing or eating them.
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