Troubleshooting; What To Do When - Brother P-Touch PT-18RKT User Manual

TROUBLESHOOTING

Problem
The screen 'locks', or
the P-touch does not
respond normally.
The display remains
blank after turning on
the power.
The battery cannot be
charged.

What to do when...

Cause
Refer to "Resetting the P-touch" on page 53 and reset the
internal memory to the initial settings. If resetting the P-touch
does not solve the problem, disconnect the AC adapter and
remove the rechargeable battery for more than 5 minutes.
Is the AC adapter connected
correctly?
Are you using the correct AC
adapter?
Is the rechargeable battery
fitted correctly?
Is the rechargeable battery
charged sufficiently?
Is the AC adapter connected
to the battery charger
correctly?
Are the charging terminals
clean?
Solution
Check that the AC adapter
designed exclusively for
your P-touch is connected
correctly.
Make sure that you are using
the AC adapter designed
exclusively for your P-touch
(included in package).
Remove and re-fit the
rechargeable battery.
The battery's charge may be
low. Charge the battery.
(The battery's charge may
run low even when you are
not using the P-touch.)
Check that the AC adapter is
connected to the battery
charger correctly.
If they are not clean, turn off
the P-touch and wipe the
charging terminals with a dry
cloth or cotton swab.
What to do when...
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